Holiday Inn Express & Suites Topeka West I-70 Wanamaker

The staff is friendly and accommodating, with a focus on cleanliness and comfort. Guests appreciate the convenient location and delicious breakfast buffet. Some highlight the quiet and comfortable rooms.

Hotel is right off of I-70. Good for easy off access. Traffic noise may be a concern if room is on the highway side of hotel. Good breakfast with plenty of choices . Pleasant front desk gentleman.

The hot tub was filled with concrete “a couple moths ago and was discontinued” was what we were told by the front desk man. He didn’t tell us on check-in that the hot tub isn’t a hot tub anymore… so we all suit up and go down to find a literal hot tub of cement. So I walk to the front desk and the guy say “well here’s the thing….” And starts laughing. Then he says “I can give you a free snack to make up for it” and kept laughing. I attempted to cancel so we could find a different hotel to stay at, he again laughed at me and said it was not his problem and gave us a card for the manager. We don’t complain, we’re very conscious that people need grace these days. The front desk person could not have handled this situation any worse from a customer service perspective. He told us they have known about the incorrect listing for 2-3 months and it’s still up. They are false advertising and made me revise my review before they will approve it for posting. Will not stay here again, do not recommend.