Guest User
August 21, 2023
100 points for nature, -100 points for the hotel
1. I took a fancy to this hotel on Ctrip. When I checked in, I was shocked by the hotel lobby. It was in a simple prefabricated room structure with some simple interior decorations. The staff were casually dressed and the explanation process was vague and unprofessional.
2. I chose a room with one large bed and two small beds (806). When I arrived, I started to be disappointed. There is no balcony in the three rooms. The room opens to the road, but the hotel on Ctrip did not explain it!
2. I immediately communicated with the front desk, but they repeatedly told me that the area you booked did not have a balcony. I asked if I could change the room to an area with a balcony. I was told that the room was fully booked, but I saw that Ctrip still had room available. I changed the number and asked if there was a balcony room, and was told that it was still being cleaned and couldn't be cleaned at the moment.
4. The staff gave us a small plate of potato chips and a small plate of blueberries. We asked if we could give more, but the staff said we couldn’t make the decision and couldn’t give more, but we saw with our own eyes that they even ate it themselves!
5. The staff needed to deliver poker cards. Two waves of people came, but they both said they had not been notified by the front desk!
6. Many facilities inside the hotel feel that they are in disrepair. When we asked someone who drove a sightseeing bus, he gave us the final answer. This hotel is now managed by four companies, and we suddenly realized. We asked the sightseeing bus to take us to the door of the room. It was said that it was stipulated that the sightseeing bus could not go up the slope to the door, so we asked, so how could the person delivering the things drive there by himself? He immediately changed his mind and said that his skills were not good.
7. I gave a ticket to the Flower Sea in Northern Guizhou and asked the hotel staff what activities there were in the Flower Sea. We were not informed in advance that we would need to buy a ticket for Sea of Flowers if we had an extra child.
8. Finally, let’s talk about the sea of flowers. The scenery is beautiful, but don’t be deceived by any activities, you won’t get any tricks, and don’t waste too much money! ! ! !
9. The hotel breakfast is at Lamo Square. It is very simple, and the people who prepare breakfast are dressed casually, like those setting up stalls on the roadside.
Overall, this hotel does not live up to the quality it advertises. The staff is the most annoying reason
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