Anonymous User
February 20, 2024
I went to Wuzhen for a visit, and I chose this hotel after comparing many options. The location is easy to find, parking is convenient, charging is convenient, and it is also close to the scenic spot. I booked a special two-night stay package, and the room was upgraded for free when I checked in. A small accident happened during my stay. I reported the situation to the front desk the next day. The front desk customer service responded very promptly and immediately arranged for staff to help deal with it. The service attitude was really good. The breakfast was also very rich, so I decided to renew the reservation for this hotel when I needed to stay in Wuzhen for one more day. Of course, there is another digression. On the second day, I met a team for a meeting, and there were several middle-aged and elderly people with loud voices living next door. It can't be said that the hotel is not soundproof at all. It depends on personal quality. They came around eleven o'clock at night, and they talked and laughed loudly for a long time with the door of the room open. They were still making noise in the room after twelve o'clock. I really endured it for face. The next morning, I found a lot of instant noodle garbage on the aisle at the door. Fortunately, the hotel cleaned in time, and I didn't run into that group of people the next day. So when you go out with your children, first choose a regular hotel, and secondly try to choose a non-smoking floor to save yourself some trouble.
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