Eden Club House

Beautiful room in a beautiful hotel. Superb service from check-in to check-out. I would give 6 stars if there is that option.

Service is impeccable, staff provided very personalised butler service. Location is awesome. Staff provided personalised pick up service, avoided crowds and fast pass check in. Hotel gifted us with two lovely tubs of tea. Buggy service to indoor pool in nearby hotel. Breakfast also in nearby hotel. Tv was too small when watching from bed. Do consider installing a bigger TV.

The hotel is nice and customer service is fantastic, with free Zao Cha Ke and will definitely come back again.

We had a wonderful stay at this hotel and would highly recommend it to anyone visiting the area. First of all, the location is unbeatable — right in the heart of the scenic area. It made sightseeing so much easier, especially in the summer heat, since we could easily return to the hotel to rest and cool down. The real highlight of our stay was the incredible butler service. Our butler, 小余, went above and beyond to take care of us. She was attentive, thoughtful, and made sure every detail was handled — from picking us up at the tourist center and dropping us off, to providing umbrellas and fans, and giving us great recommendations throughout our stay. Her care truly made our experience feel special. The room itself was spacious, clean, and very comfortable. Breakfast was also a treat, with plenty of variety and everything tasting fresh and delicious. We’d love to come back again in the future!

We recently had the pleasure of staying at the Splendid Clubhouse, and we couldn't be more satisfied with our experience. Originally, we had booked our stay at Eden Clubhouse, but due to maintenance, we were upgraded to Splendid Clubhouse. This unexpected change turned out to be a delightful surprise. From the moment we arrived, the service was impeccable. We are especially thankful for Butler Fan's 范家辉 warm reception. He greeted us at the car drop-off point, assisted with our luggage, and facilitated a seamless check-in process. As he guided us to the hotel, he graciously pointed out several key spots along the way. Upon reaching the hotel, Butler Fan continued to ensure our comfort by showing us around the premises and helping with dining bookings. His attentiveness and friendliness set the tone for our entire stay. Our hotel room was incredibly spacious, providing us with the perfect environment for rest and relaxation. We had a wonderful night's sleep, and the overall atmosphere of the hotel was serene and inviting. The service we received from beginning to end was exceptional. Every staff member we encountered went above and beyond to make our stay enjoyable. One of the highlights was the foot bath, which was an unexpected bonus and a lovely touch to our stay. In summary, our stay at Splendid Clubhouse was nothing short of splendid. We left feeling refreshed and grateful for the outstanding service and amenities provided. We highly recommend this hotel to anyone looking for a luxurious and relaxing getaway.

We were attended Ms Lim Xiaoyi and team upon arrival. The staff members are very friendly, check in was smooth, rooms are spacious and clean, breakfast was delicious. Our requests were attended promptly with much attention. Overall a very satisfactory stay at the hotel, definitely recommend to anyway wanting to pay Wuzhen a visit!