To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(4102)
Positive reviews(4084)
Reviews with photos/video(1820)
Delicious breakfast(633)
Fantastic river view(619)
Friendly front desk staff(326)
Nice toiletries(114)
Luxurious(81)
Delicious buffet(60)
Has French windows(38)
Has facilities for children(25)
Negative reviews(18)
xichen11
Superior City-view Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
It was a wonderful trip, especially the hotel and the staff! The hotel’s location is near the Fuchun river and the view from the room is stunning! The lobby manager, MS. Lang Yekai, was super nice and helpful! Definitely will come back and stay again!
Response from Property: Thank you for choosing Joyer hotel, and giving recognition and praise to the hotel service! We will share your praise of our staff to the Front office. Meanwhile, all members of Joyer hotel will continue to work hard and never forget their original intention, putting every effort to create a pleasant and unforgettable staying experience for guests. Warmly welcome back again and look forward to serving you again!
Fengjuan
Deluxe City-view Queen Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 26, 2024
nice location and really great service
Response from Property: Thank you for taking the time to review your stay with us. I am delighted to read you found our nicel location in the heart of Tonglu Fuchun River , complete with exemplary customer service. We are happy you enjoyed your stay with us and hope to welcome you back again !
Guest User
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Mar 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 19, 2024
Beautiful hotel very convenient location
Response from Property: Thank you for your staying in our hotel! Joyer hotel is located in the core of the Fuchun River section in the urban area. In the river view room, the beautiful scenery of the Fuchun River, Divolt River and Tongjun Mountain can be seen. Welcome to your next time!
Guest User
Deluxe City-view Queen Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 8, 2024
设施:ok
卫生:ok
环境:ok
服务:ok
Response from Property: 感謝閣下入住駿悦,並給予肯定,歡迎有機會再次光臨駿悦,體驗更受歡迎的全江景大床房,以進一步提升您的入住體驗!
Guest User
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Dec 2024
Couples
37 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Finally, I came to Tonglu, which I had been thinking about. I locked in Junyue Hotel very early and booked a river view room specifically to enjoy the beautiful Fuchun River. The decoration style of the hotel is very consistent with my aesthetics. The room is large and clean, the bedding is comfortable, the bath water is large, the air conditioning is powerful, the wifi speed is fast, and the service is warm. The guest service manager Song Yilin is not only beautiful, but also speaks gently. She carefully introduced the hotel facilities and surrounding attractions and helped us choose a comfortable latex pillow. The housekeeper Wang Jiahong prepared fruits and sweet soup for us. The underground parking lot is convenient for parking. The front desk can collect parking tickets and guests staying in the hotel can park for free. Security Zheng Jikun also helped us wash the car, which is really thoughtful😊. When I met the cleaning aunt in the corridor, I would also greet her warmly, making people feel at home. Drinking coffee in the room while enjoying the beautiful scenery of Fuchun River and Tongjun Mountain is so pleasant! Next time I come to Tonglu, Junyue Hotel is still my only choice✌🏻!
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6/20
Response from Property: Thank you for choosing Junyue Hotel and giving us a good review! We firmly believe that "a good reputation is worse than a good reputation". All Junyue people cherish every opportunity to serve guests and try their best to create a pleasant and unforgettable stay experience for guests. We warmly look forward to your next trip to Junyue. I wish you a comfortable and safe stay!
Guest User
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Song Yilin's service is thoughtful
#Junyue Hotel | Poetic Residence in the City
Find a quiet place in the hustle and bustle of the city, Junyue Hotel is such an existence.
Looking out of the window of the room, it is a beautiful picture. The clear blue sky is like a canvas, and below is a quietly flowing river, winding through the city like a blue ribbon. The bridge on the river is like a link between reality and dreams, and vehicles and pedestrians are constantly flowing, full of the fireworks of life.
The high-rise buildings in the distance are lined up, showing the prosperity and vitality of the city. And the mountains farther away, like the guardian of the earth, stand silently, adding a touch of calm color to all this.
Here, every moment is enjoyment. In the early morning, the sun shines on your face, accompanied by the crisp sound of birds singing; at night, you fall asleep with the lights of the city and the gurgling sound of the river.
Junyue Hotel is not only a place to stay, but also a warm harbor where the soul can dock. Come here and feel this unique beauty💕
Facilities: Good
Original TextTranslated by Google
Response from Property: Thank you for staying at Junyue Hotel and giving us a high-quality online review! Your affirmation and praise of the hotel and services make all Junyue people feel warm and inspired. On the beautiful Fuchun River, Tonglu continues to write the brilliant culture of "the most beautiful county in China". As an external service window, Junyue Hotel strives to create a pleasant and unforgettable stay experience for guests with its extraordinary hospitality, adding glory and pride to the most beautiful Tonglu. We warmly look forward to your next trip to Junyue. Best wishes for a happy winter!
Nanamini
Superior City-view Twin Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Having stayed in so many five-star hotels, I really want to give this one a big thumbs up! The room is very clean and quiet. The breakfast exceeded my expectations. The front office managers Fan Di and Shen Jian and the doorman Xiao Hong were warm and friendly. They served hot tea and hot towels when I came, provided car washing services when I stayed in the hotel, and helped me take down my phone when I forgot to take it when I left. The hotel has a panoramic view of the riverside and Fuchun River. The hardware and software are very helpful. I will come again next time.
Original TextTranslated by Google
Response from Property: We are delighted by your understanding and touched by your kindness. Your praise has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again. Wish you all the best!
Kershow
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Dec 2024
Other
9 review
5.0/5
Outstanding
Posted on Dec 8, 2024
This family vacation was quite satisfactory. The hotel front desk manager Lang Yekai provided warm service and clear explanations. He helped us arrange 5 rooms on the same floor.
Security master Zheng Jikun also washed our car for free in the evening.
Sister Li Youlian from the housekeeping department prepared welcome fruits and wolfberry and pear sweet soup for each room, and provided disposable bathtub covers and other toiletries.
When checking out, Manager Fan Di completed the relevant procedures in the shortest time.
I am grateful for their satisfactory service for me and my family.
Original TextTranslated by Google
Response from Property: Thank you for choosing Junyue and sharing your pleasant stay experience with us! We are very encouraged and inspired by your careful description of the service you felt during your stay. With your affirmation and encouragement, we will definitely maintain our passion and focus on our duties to create an unforgettable and pleasant stay experience for more guests staying at Junyue. Wish you peace and happiness!
Guest User
Superior City-view Twin Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 8, 2024
This hotel really makes guests feel at home. When checking in at the front desk, there are red date tea and hot towels, which warms my heart in the cold winter days. After the formalities were completed, because I had to go to the car to get something, Rebekah helped me to send the gift to the room and explained the room function settings in detail. The housekeeper Amelia Li was very careful to make the bed before going to bed and sent autumn pear syrup, and mainly wiped our shoes clean, which really touched my heart. I like to polish my shoes after a day, and I will be refreshed when I go out tomorrow. The breakfast is also rich, the room is cost-effective, and the appearance of the car is also polished after checking out. The service team of the entire team department is really great.
Original TextTranslated by Google
6/8
Response from Property: Thank you for staying at Junyue and giving us high praise! Your comments, like the warm sun in winter, illuminate the way forward for our service. Your praise makes the efforts of all Junyue people meaningful and precious. Thank you for your recognition of our hotel services, and we look forward to your next trip to Junyue. I wish you all the best and peace every year!
Xiaoqiulingzi
Themed Room - River-View
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
It was a spontaneous trip. After reading the reviews of the hotel, I felt that it was a bit exaggerated. How could the service be so extreme? I booked the hotel with a try-and-see mentality, but I didn't expect it to be so good.
When checking in, because one of us went to park, Manager Lang Yekai helped to bring our luggage to the room and explained to us in detail how to use the smart devices in the room. It was really considerate.
The subsequent housekeeper service made me feel very warm. There were three of us staying in total. She prepared three servings of fruit and warmly prepared tea for us. Seeing that the three of us were girls, she also brought us a high-power hair dryer.
The housekeeper auntie also folded a cute little rabbit for us in the evening, sent us snow pear syrup suitable for autumn, and helped us wash our socks. We were a little overwhelmed by the pampering, but we also enjoyed it properly.
When I checked out the next day, I was surprised by the hotel's service again. I found that our car was wiped very clean. It turned out that this was an extended service of the hotel security master. It was great.
Finally I know that service has no limit. I believe this hotel will get better and better. Next time I will bring my parents to experience it.
Finally, I have to praise the location of this hotel. It is also very good. The hotel is right by the Fuchun River. After getting up in the morning, you can see the Fuchun River 2 Bridge at the door. After crossing the bridge, there is a pier. Go forward and cross the Tongjun Mountain Cable Bridge to Tongjun Mountain. Drink a cup of coffee halfway up Tongjun Mountain and look at the Junyue Hotel from a distance. It is really beautiful.
Original TextTranslated by Google
6/10
Response from Property: Thank you for staying at Junyue Hotel with your family and taking the time to write a high-quality online review. I am glad to know that you and your family are satisfied with this stay. You carefully described the details of your stay, and the satisfied and happy stay experience made all Junyue people feel the same. I sincerely invite you to recommend us to people around you if you have the opportunity. I warmly look forward to your next trip to Junyue with your family. I wish you peace and happiness!
Jingnaonao
Superior City-view Twin Room
Stayed in Dec 2024
Travel with friends
97 review
5.0/5
Outstanding
Posted on Dec 7, 2024
A great experience. The room is very comfortable and the facilities are complete. The most noteworthy thing is the breakfast. There are rich dishes and various healthy soups. It is not worth staying in the hotel if you don't experience breakfast. I forgot to take pictures of breakfast.
Original TextTranslated by Google
Response from Property: Your affirmation of the hotel's room facilities and breakfast is the most precious gift we have received. Junyue people will cherish this trust with all their heart, constantly improve themselves, and provide more considerate and thoughtful services to the guests. May your life be filled with warmth and joy. Junyue always treats you with warmth!
🍬mengtiantian🍬maimi💋
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The handwritten note shows that the hotel cares about its guests. We arrived at night, and welcome fruits and Tremella soup (in a thermos cup) were already in the room. The scenery is pleasant and the transportation is convenient. I will choose Junyue again when I come to Tonglu next time.
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Response from Property: Thank you for choosing Junyue and recognizing the hotel. When traveling, living comfortably is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard to make your journey perfect. Thank you again for your support and trust in us. We look forward to your stay again and wish you a happy life!
Mingxinzhizhi
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Nov 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room hardware facilities and hotel soft service details are very well done. It is the best hotel I have stayed in. It can almost be described as impeccable. The river view room is very beautiful. I recommend you to experience it once if you have the chance.
Original TextTranslated by Google
Response from Property: Thank you for choosing Junyue and giving it a perfect rating. The hotel is located on the bank of the beautiful Fuchun River, with a superior geographical location. Through the floor-to-ceiling windows in the room, you can enjoy the beautiful scenery of Tongjun Mountain and Fuchun River. We will look forward to your stay again and create an experience that you will love and trust as always. Wish you a good winter!
Guest User
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Nov 2024
Family
14 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The hotel environment and location are very good. The room has an unobstructed view of the river. I especially enjoy the service. Manager Zhao at the front desk and Butler Li at the guest room are very considerate and thoughtful. Master Zhao from the security guard also helped with the car wash. I am very satisfied with the overall service and will come again if I have the chance~
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Response from Property: 非常感謝閣下的好評,能夠得到您的讚揚,是一種可以鼓勵我們向上前進的動力。在您入住的這段時間內,能夠與您相識,是我們的一種緣分,再次感謝您的認可,真誠期待您的再次光臨!祝您生活愉快!
e09981385
Room With Full River View + 180° Panoramic Fuchun River View
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The front desk was very considerate and specially upgraded the room for us: from 180℃ to 270℃, the view was extremely wide, and the hotel's unique geographical advantages were fully demonstrated, so that we could enjoy the beautiful scenery of Tonglu from the window. The room facilities were complete, and the details were thoughtful, such as background music, special pillow requirements, and lily pear wolfberry soup delivered before going to bed, which made us very happy. As for the rich and exquisite breakfast, delicious and fresh, there is no need to say more. This was a very pleasant and satisfying accommodation experience! Thank you for the hotel's excellent service! I will definitely come again if I have the chance.
Original TextTranslated by Google
Response from Property: 感謝您選擇駿悦酒店並對我們給予認可。酒店坐落在素有“中國最美縣城”美譽的桐廬富春江畔,交通便利、環境優美、空氣清新。客房輕奢典雅、設施完善、智能化程度高,深受廣大住客認可。歡迎您有機會再次光臨駿悦,誠祝閣下萬事勝意!