qingfen2012
March 31, 2025
This hotel is unexpectedly satisfying! I was only going to stay for one day, but after checking in and seeing the room, I decided to stay for another night. The front desk lady was warm and thoughtful, and gave us a free upgrade to a 270 river view king room. The front of the room faces the beautiful scenery of Fuchun River, and the view is invincible! The room facilities are all intelligent, which is great, and the operation is also easy. There is also a TV in the suite, which is a thumbs up! The room butler Shao Aiqing not only cleaned the room and provided very considerate services, but also sent fruit and sugar water on the day of check-in. I didn’t expect that warm and delicious sugar water and fruit were also sent the night before check-out, which was very heartwarming! The beautiful front desk lady Elina added WeChat and carefully informed the hotel of nearby attractions and hotel facilities and services. The most unexpected thing was that she also thoughtfully did a free external cleaning for our car. I have stayed in so many international brand hotels and have never enjoyed this service. What I want to say is that this private five-star hotel is really not inferior to the domestic first-line brand five-star hotels in terms of hardware and software. We just stayed in Hangzhou Xizi Hotel for three nights. We have stayed in Hangzhou State Guesthouse and Liuyingli before. Compared with them, except for the lack of courtyard, some other aspects are better than them. The breakfast is also great. Although the restaurant is not very big, it has many varieties, such as steamed oysters, stewed soup, fresh wontons, and fresh fried squid, which are hard to see in other big hotels. What is impressive is that the restaurant waiters are very warm and thoughtful. The supervisors of the restaurant are in place during breakfast time, carefully supervising every meal item. There are also many waiters, who clean the dining table in time, change the dishes and add food, which makes people feel the hotel management's attentiveness in every detail. If there is any shortcoming, it is that the stains on the carpet in the room are not cleaned up, which affects the overall comfort of the room. It needs to be treated with a powerful detergent. I will choose to stay here next time if I have the chance.
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