Guest User
June 9, 2024
Tonglu is a great place, but this Vienna hotel makes me very irritated. For many years of business travel, I have often stayed at Vienna Four Seasons Atour Orange, etc. I don’t like to write about it, so I basically default to good reviews, just like online shopping. However, you are not friendly to me, and I am not polite to you. After all, I spent nearly 500 yuan a night on accommodation, and I am not here to buy it. I will talk about it carefully, and people will make their own judgment later.
1. The location is average, close to Yintai and about 15 minutes' walk from the riverside.
2. The hygiene of the room is acceptable. I don’t like the carpet but the hard floor is cleaner.
3. The sound insulation is poor, and the air conditioner and exhaust fan are loud. TV remote control doesn't work
4. Let’s focus on this breakfast. This morning is the second day of the Dragon Boat Festival holiday. Logically speaking, we should know how many people stayed and how many meals were prepared last night. We have been doing hotel catering for so many years. Okay, I went to have breakfast at early 8 o'clock in the morning. Basically a quarter or none of the optional meals were left, and the drinks were basically empty. I ate until about 8:40 without adding a meal (I added a jug of milk). , after eating, I was going to take some photos to tell the front desk, but I was noticed by a male waiter wearing a big gold chain, who looked very majestic, and asked me what I had taken and whether I wanted to delete it. I replied, you don’t have any of these things, are you still not allowed to take pictures? I suddenly hit a hornet's nest, saying that I have this and that, but it's not enough for you? I asked if there was any drink, and he pointed to the milk jug that had just been filled and said there was not enough for you to drink? The picture is attached below. Well, it is drinkable enough. It’s up to you to judge. During the process, an aunt kept saying she was sorry and that her work was not perfect. I want to say that imperfections and poor performance are your hotel’s own problems. We, the consumers, are not the ones paying for you. Don’t just focus on making money. Service is the most important thing.
5. The sad thing is that so many guests are dining and looking at empty plates. No one can help me, so I can only say that I deserve to spend money and suffer.
6. When checking out, the male waiter at the front desk was still pointing and muttering. I didn’t pay attention. My wife saw it and I don’t understand. What can you point me to?
7. Sorry, the sanitation and hotel services are still acceptable, but I can't stand you. Five-star negative review, no thanks!
Original TextTranslation provided by Google