Guest User
October 25, 2024
I checked into this hotel on October 23, and it was my first time. The reasons for negative reviews are as follows:
First, after the main switch of the hotel was turned off, the phone could not be charged. As a result, my mobile phone was not charged all night. I have never seen any hotel where the main switch was turned off and the socket became unusable. Look at picture 1
Second, around eight o'clock in the morning on October 24, I was taking a bath in the bathroom, and suddenly a hotel attendant swiped my card to enter. I casually said, "What's going on?", and the waiter said "irritating" and went out. I didn't close the door because I was the only one in the room. The waiter swiped my card and saw me through the bathroom mirror. He knew I was going to the toilet, so he said "spicy".
When I got out of the queen room, I found that the door had not been closed for me. It was really annoying. See picture 2.
I immediately called the front desk to complain, and without any solution, they said they would inform the housekeeping department. Then someone came back and explained to me at the door, "I thought you were checking out, so I opened the door." I asked "Did you not knock before opening the door? Can you think of this?" She didn't say anything, and the person just left.
I went to check out at ten o'clock, and no one at the front desk mentioned my complaint, just as if it never happened. Since I was in a hurry, I didn't have time to compete with them, because Ctrip allows you to write negative reviews.
Third, on October 25, the hotel front desk added me on WeChat and asked me to give her a five-star review. This is also the best, picture 3 and 4. I feel like none of them knew about my complaint. I really gave them a lot of face by not acting wild at their front desk that day.
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