Beidiannaobaozoutianya
March 21, 2024
The front desk (probably the hotel contractor) needs to improve its sense of integrity and service. In order to get customers to book rooms directly offline from the front desk, they threatened that if they placed an order online (the price of Ctrip orders is slightly cheaper than the hotel front desk), the hotel could refuse the order. After the order was actually placed through Ctrip, the other party had no choice, but the process gave customers a very poor experience! This hotel is in a good location and was also a well-known local hotel in the early days. In recent years, the facilities have aged and the key operator’s service awareness is indifferent. It’s a pity for this old hotel!
Original TextTranslation provided by Google