Xiaoyuzxy
September 25, 2021
The room reserved by Ctrip, after the reception was processed, I walked to the door of the room and found that the waiter opened the room and sat on the chair in the room to play with the phone. When I saw me, he said, is this the room you booked, and then walked out of the room. Finally, I contacted Ctrip customer service to check out, but after thinking about it, I didn’t want to bother and didn’t change the place. However, the hotel staff had a very bad attitude and spoke awkwardly. The hotel manager did not give me any feedback from the problem I reported to the next day’s check-out. Any reply from me
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