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Tora Hotel Asakusa - Hostel
4.6/577 Reviews

Tora Hotel Asakusa - Hostel

Asakusa Tokyo
I did not get to stay in this hotel. Upon arrival, I was told that my booking did not show in the Hotel’s system, because they were not informed by trip.com of my booking. Unfortunately, they were also fully booked. It was such a stressful experience. The Tora Hotel staff were very helpful. They were really trying to help. I couldn’t say the same for trip.com costumer’s service. Their Japanese team were informed of the mishap by Tora hotel, and the ones they talked to told them they would give me a call to sort things out. They never did. I was only able to reach them through chat. Not only were their contact hotlines unreachable, but when I begged them to call me while chatting with them, they told me that all the number i gave them were unreachable (my roaming number, my companion’s roaming number, the tora hotel’s staff number), which was a bit odd because they were able to contact me twice days before the trip for my early check-in request. They dangled me for 2 hours, telling me they are trying to look for a hotel for me, but they were not able to do so. I ended up asking me to book my own hotel, and offering a refund and reimbursement for the price difference at least. IT WAS SO STRESSFUL. It was my last day in Tokyo and lost more than 2 hours of my planned day. It was their fault and I ended up fixing their own mistake. They did give me 6000 pesos worth of trip coins, but I don’t think I will ever ever use then because I WILL NEVER BOOK WITH TRIP.COM after this awful experience.
Hotel Amanek Asakusa Ekimae
4.1/542 Reviews

Hotel Amanek Asakusa Ekimae

Ueno/Asakusa Tokyo
I booked Hotel Amanek thru booking.com based on it’s good reviews and reasonable price. My husband ordered a portable wifi unit to be see to sent to our hotel so we could easily navigate Tokyo, however it arrived before we arrived and the staff promptly sent it back to the company. Their excuse was the booking was under my name and the wifi was under my husband’s name. We share the same last name and we had a booking for two adults and 3 children, but they said the searched under my husband’s first name? What kind of logic is that? It caused my husband so much stress. They were unable to / unwilling to sort it out for us, and my husband had to spend ¥3000 yen on phone cards ringing around the wifi company and courier company to sort out it’s re delivery (we had already paid for it, so cancelling it was not an option). We also had to pay a redelivery fee which my husband asked the hotel to pay, since it was their mistake, but they refused. Intact, there was barely any apology, which upset my husband, as Japanese customer service is usually excellent. Then, as it did not arrive until the day we left Tokyo, I had to arrange global roaming thru my phone company at additional expense. My husband is Japanese and I am a Kiwi who previously lived in Japan for a long time. We were aware this was a business hotel but the staff are very young and immature and unable to deal with the basics of customer service, including pre ordering a taxi for us. The room are also tiny, but this was made clear in other reviews. My husband and sons stayed in a triple room and my daughter and I in a twin. The beds were on raised platforms with less than a metre space between the bed and the wall, so that it was impossible to fully open the suitcases and they had to be stored under the beds. There was no chair or desk or anything, so if you are in the room, the only place to be is sitting or lying on the bed. It is akin to a youth hostel or capsule hotel size. It is definitely not ideal for foreigners due to the cramped size and difficulty navigating to and from the train stations with suitcases. The best thing was the weather was perfect while we were there, there is a nice view of the sky tree, there is great shopping around Senso-ji and we enjoyed the morning breakfast set at the ‘Tomorrow’ cafe near Senso-ji. Would not recommend this hotel for foreigners, people with kids or people who are hoping for any kind of customer service.

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Top rated hotels in Tokyo

Searching for hotels near Takasago-beya Sumo Stable? Compare room rates and reviews to find your ideal stay.
Kaika Tokyo by the Share Hotels
4.4/565 Reviews
Ueno/Asakusa
I am not satisfied with the hygiene and environment of this hotel. The environment of the room is dark and there is a lot of dust in the air. I think the hotel should pay more attention to hygiene and environment to provide a better stay experience. Also, the hotel facilities are not enough. There were originally three washing machines in the public space, but one of them was broken, and only one was left usable. As a result, there was a long queue for laundry, which added unnecessary hassle to my travels. I hope that the hotel can pay more attention to the needs of guests and provide better facilities and services. However, I am very satisfied with the service attitude of this hotel. The staff is very friendly and can communicate with me fluently in English, which made my trip more convenient and comfortable. They always greet me with a smile, give me accurate and warm advice and make me feel very valued. Also, when I needed help to call a taxi, the hotel staff were more than happy to help and made our trip smoother. I am very grateful for their help and courtesy, which made my impression of this hotel even more impressive. I will recommend this hotel to my friends and family as I am sure they will have the same great service experience.
Tora Hotel Asakusa - Hostel
4.6/577 Reviews
Asakusa
I did not get to stay in this hotel. Upon arrival, I was told that my booking did not show in the Hotel’s system, because they were not informed by trip.com of my booking. Unfortunately, they were also fully booked. It was such a stressful experience. The Tora Hotel staff were very helpful. They were really trying to help. I couldn’t say the same for trip.com costumer’s service. Their Japanese team were informed of the mishap by Tora hotel, and the ones they talked to told them they would give me a call to sort things out. They never did. I was only able to reach them through chat. Not only were their contact hotlines unreachable, but when I begged them to call me while chatting with them, they told me that all the number i gave them were unreachable (my roaming number, my companion’s roaming number, the tora hotel’s staff number), which was a bit odd because they were able to contact me twice days before the trip for my early check-in request. They dangled me for 2 hours, telling me they are trying to look for a hotel for me, but they were not able to do so. I ended up asking me to book my own hotel, and offering a refund and reimbursement for the price difference at least. IT WAS SO STRESSFUL. It was my last day in Tokyo and lost more than 2 hours of my planned day. It was their fault and I ended up fixing their own mistake. They did give me 6000 pesos worth of trip coins, but I don’t think I will ever ever use then because I WILL NEVER BOOK WITH TRIP.COM after this awful experience.
Hotel step Asakusa
4.7/53 Reviews
Asakusa
Let’s talk about the advantages first: the room is not big, but it can accommodate 3 people without any problem. All necessary facilities are available. The hot room in the bathroom is particularly well designed, and you can also take a bath. Shower gel and shampoo are good. When I checked in, I found that the house was very clean. Spotless. The location is very good, just a 5-minute walk from Keikyu Honjo Azumabashi Station, and very close to the Skytree and Sensoji Temple. It is easy to get here from Narita Airport or Haneda Airport. The B&B is surrounded by locals, so it's very quiet to sleep at night. When walking nearby, you can also see well-grown flowers and ancient fish tanks. There are also disadvantages. 1. The self-service check-in machine has been unable to check in, but you can enter the room with the password given by the landlord. 2. If you don’t have slippers or toothbrushes, you need to bring your own or go to the 100-yen store near Sensoji Temple to buy them. 3. The stairs are very narrow, making it difficult to carry large boxes up and down. If you are bringing the elderly or children, you should book a room on the first floor. This hotel has a good value for money overall, and there are many convenience stores around. There is also a Japanese-style soba shop and izakaya nearby. You can also slowly appreciate the exterior design of the surrounding residents, and you will choose here again if you have the opportunity.
Plat Hostel Keikyu Asakusa Karin
4.3/54 Reviews
Ueno/Asakusa
Not sure how to evaluate, the hotel is very close to Asakusa subway station, about 15 minutes to attractions such as Sensoji Temple, Skytree, etc. There are many restaurants and shops in these areas. Overall, the hotel is very clean and the service is good. There are no obvious shortcomings except for the small number of bathrooms, but there is no one at the service desk for a long time (you need to call him out by phone), its public space is small, so the hotel gives me a very cold feeling, I won't choose this one again next time.
HOTEL MYSTAYS Asakusa
3.7/5518 Reviews
Ueno/Asakusa
An earlier establishment of MyStays franchise so the facilities are a bit tired. In my impression, it might be a serviced apartment before MyStays. And so the layout is actually quite good and not ‘a furnished space’. Another plus is that it is near Asakusa line so it is easy to get to/from the Narita airport and just outside of Ueno/Asakusa/Akiha zone. Rate is fair and staff is seasoned with needs of international travelers.
Ano Hotel Asakusa
4.2/571 Reviews
Ueno/Asakusa
The room is relatively small, the bathroom is even smaller, and it's quiet enough. There is a subway nearby that goes directly to the airport, but you have to check the time and frequency.

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