Top Hotels in Tokyo with Spas

The hotel locates at the tranquil part of Tokyo with convenient access to restaurants and subway stations. The highlight of my stay was the astonishing view outside the window, which can look at the Sky Tree Tower from afar, very clear though. Also, the hotel has the oldest Japanese Park.

A very nice hotel, the room view was amazing, with direct access to the monorail station, and connected with a small mall where you can find a Convenience store & other shops

The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.

It's very good. From the front desk to the room to breakfast to dinner, etc., every detail is great and the price/performance ratio is very high. Especially the dishes and service in the Japanese restaurant in the hotel are so authentic, which made my mother very happy. She will never forget the Japanese restaurant. It was my first time to stay at the Hilton Conrad. I didn’t expect that the service and quality were better than those at the Ritz-Carlton and Peninsula. I even liked it better. Unfortunately, I couldn’t cancel the hotel later, otherwise I would have to extend my stay for two days. What a pity. However, we have developed a new continent and will visit more often in the future!

Great location right next to the station and nice see view even though on lower floor. Big room size but no espresso coffee machine unlike Nikko hotel next door. Breakfast varieties okay and free welcome drink station for hotel guests.

Beautiful hotel nested in a high class housing district. Shuttle bus service to the hotel is provided from Meguro station every 15min. Beautiful Japanese garden on the ground floor.

There are many positive things to say about this hotel, the space is huge for a Tokyo hotel, very clean, and the location is more than excellent. However, am extremely disappointed and displeased by the service that was provided by a female Caucasian staff member of the team. Of our 7 days of stay here, we have only tried to make a single request, which was to make a restaurant reservation on the 21/5 in Hokkaido as I could not read or speak Japanese so I require assistance from the team. She initially wanted to dismiss me as soon as possible until a Japanese colleague came to assist us. Provided us with a restaurant reservation form and we filled it. Thereafter, she said she cannot reserve for us because the date of reservation is after the date that we are staying at. Firstly, this is such a simple request and I only made it because I’m unable to do so myself due to the language barrier. Secondly, I was appalled by her laziness and attitude when conversing with us. I have never encountered such horrible service by a hotel concierge in my life before, many others would be glad and happy to assist with such a simple request.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry

The location is really good, coupled with the good maintenance after the new renovation, the overall facilities are really good. It's just that the room size is a bit not particularly spacious. Hygiene: The room hygiene is no problem. Environment: In the surrounding square, countless people come to check in and take photos. You can see it when you open the curtains in the morning. Service: Needless to say, really good.