Discover our selection of Tokyo hotels with Swimming Pools

Top rated hotels in Tokyo

Rihga Royal Hotel Tokyo
4.7/581 Reviews
My first visit to Japan and very soon after many covid restrictions had been lifted..the arrival and exit from the Airport was hassle free and fairly quick...the Taxi ride to the RIHGA Royal Hotel took around 30 minutes. I arrived at the hotel just after 07.00 and had to pay a fee for an early check-in, I had booked a luxury Double Room which was comfortable, spacious and quiet... the hotel is very grand inside with a wonderful lobby restaurant where you can enjoy an afternoon tea and drinks, its within walking distance of many restaurants and close to the main train station for the Bullet train, I would recommend this hotel and the staff were very attentive and courteous
Hotel New Otani Tokyo Garden Tower
4.6/5261 Reviews
Central Tokyo
The hotel locates at the tranquil part of Tokyo with convenient access to restaurants and subway stations. The highlight of my stay was the astonishing view outside the window, which can look at the Sky Tree Tower from afar, very clear though. Also, the hotel has the oldest Japanese Park.
Hotel New Otani Tokyo the Main
4.6/5110 Reviews
Central Tokyo
This was our second trip to Japan within the past 5 years. Previously, we stayed at a budget hotel which was cramped and small compared to American hotels. For this reason, we decided to splurge and I'm so glad we did. Splurge on the deluxe room if you value space and comfort. It not only made a huge difference, but it made our stay even better. The deluxe room comes with a walk- in closet, huge bathroom, and the room itself was big enough for a King bed and sitting area with a couch and chair. The staff provided excellent customer service at all times. The hotel is not that close to a train station so be wary of that, especially if you have heavy luggage. Also, this hotel is huge and navigating it takes time before you know where to go and how to get to the area's local restaurants and train stations. The hotel grounds have a beautiful Japanese garden with waterfall which rivals some parks. The only criticism I have about our stay is dining. As do all hotels, this one charges a huge price to dine on-site. You have access to local restaurants that are within walking distance for half the price. If you want to save money do a little research online and dine off-site. There are plenty of options around the area.
Bulgari Hotel Tokyo
4.9/517 Reviews
Tokyo Station/Nihonbashi
This newly opened Bulgari Hotel still has a lot of problems: 1 If you don’t drive in, you have to go through a shopping mall every time, and it’s impossible to take a taxi all the time when you go out. Every time you come back, you have to go through the back door. 2 There is basically no service at all. When checking in, it said that non-alcoholic drinks are free, but the actual checkout juice is 2,500 yen a bottle, which feels very bad. 3 With the price of 1w8rmb, you can live in a hotel with better location and service in ginza, and there are also a bunch of Japanese people complaining about it in Google reviews. 4 The concierge department of this hotel booked restaurants almost a month in advance, and only one can be booked after giving a list of more than a dozen restaurants. The hotel has almost no strength in this regard.
Aman Tokyo
4.9/571 Reviews
Tokyo Station/Nihonbashi
Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.
The Tokyo Edition, Toranomon
4.3/5119 Reviews
Central Tokyo
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Local Travel Info

Number of Hotels2,142
Number of Reviews97,893
Highest PriceNZD 3,298
Lowest PriceNZD 48
Average Price (Weekdays)NZD 387
Average Price (Weekends)NZD 450