Popular 3 star Hotels in Tokyo Itabashi Ward

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Top rated hotels in Tokyo

Spacious Apartment Sunshine City

Spacious Apartment Sunshine City

3/53 Reviews
This is my first time renting a residential hotel🫣🫣so I thought the code sent by Trip.com was the password to get the key. From daylight to dark😓We spent several hours but couldn’t get the key, and we couldn’t contact anyone Relevant people help 😞 When I went there, I wanted to give up at 11:00 in the evening, but I was so embarrassed that I found the customer service agent of Trip.com. Luckily, the customer service staff responded to my phone very quickly, although I finally had to get the password for me at midnight , but at least I don’t want to live on the street 🥲🥲🥲But after this experience, I will definitely not rent these hotels again. I don’t feel at ease because no one has handed over them. In the end, the hotel replied that there is a send password for me, but what I received is exactly It was only sent to me at 11:17 on the night of 2/4, and I have not received it before. On the contrary, the hotel sent to fill in all the information of the owner and the insurance related information, and I received it😞😞😞 Really disappointed, but I am used to good reviews It’s just that I feel uncomfortable when I find a problem and I don’t want to solve it immediately and I want to continue to push the problem on the other party😓

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