Guest User
March 26, 2025
The hotel is ideally located close to Shinjuku Train Station, but far away enough not to be caught up in the hustle and bustle of the commuter traffic. Another station, Yoyogi station, is a better station to catch the local trains/subways as it is smaller and less crowded. The hotel is located close to shopping and eating that you don't need to walk very far to satisfy any craving. From 7-11 to high end dining, everything is close by. There are restaurants and even a Shake Shack (got our desserts from here several times) inside the building and department stores just across the bridge that crosses the railway tracks. The hotel actually starts on the 20th floor, so you are high enough that the noise from the railway doesn't bother you. Since you are so close to the train station, you don't have to lug your baggage too far from the train station (if that's how you came into town). Service from the staff was very good and was as expected from a higher end hotel. The room was on the large side for Japanese hotel rooms. We had a king size bed and space to walk around even with 2 suitcases and 2 carry-ons taking up floor space. The elevators were quick and silent with a view overlooking the promenade. Filtered water is provided next to the elevators, which came in very handy since we filled our refillable battles starting out each day of sightseeing. A refrigerator was provided as was a safe. Towels were changed on demand and sheets were changed every 3 days or on demand. The bathroom was small but not the smallest we experienced, the shower/tub was great with a handheld sprayer available. The toilet was the typical bidet/heated seat setup that all hotels seem to provide. Everything was clean and neat with the typical (for Japanese luxury hotels) compliment of items - toothbrushes, toothpaste, razor, shower cap, skin lotion, soap, shampoo, etc. Unfortunately, we were on the go most of the time and didn't experience any of the hotel restaurants, but they looked high end and we probably wouldn't have eaten at them since we didn't really pack any nice clothes that would have fit into the clientele. Overall, a comfy place to stay in a great location. I would definitely stay here again.