Grand Prince Hotel Shin Takanawa

Hotel is located about 10 minutes walk from Shinagawa Station, when heading back to hotel, is a good form of exercise, as property is located uphill, and with the summer heat hovering at 33’C, you tend to get wet with those constant perspiration, hotel is a bit in-flexible with check in & check out time, we were told only can check in after 3pm, for checking in slight earlier at 1pm, we were told to pay an extra JPY4000.00 per room, while checking out is at 11am, if you want to stay till say noon, you will be charged additional JPY2000.00 for an extra hour use. Hotel does not have limousine bus services to airport, so if you are heading to Haneda with luggages, the cost is approximately JPY7000.00 including toll charge.

The hotel room is clean and look alike the photo shown. Please expect to walk up a little slope from nearby station (10 mins walk) to the hotel.

Hotel was comfortable, clean and close to the railway station for easy access to the high speed train.

Perfect location, 300m straight line from Shinigawa train station, clean hotel, courteous staff. Hotel star rating doesn't match the room deco, size, furniture etc. - perhaps 4 star max would be more appropriate.

hotel staff mostly untrained,language barrier reception bell captain understanding of english or chinese very poor and inexperienced rooms are old and damp for the price i pay it is not worth

This hotel has been open for more than 20 years. Let's start with the negatives: the room amenities are all functional but aged, showing signs of wear. Since this is a family leisure trip, we rarely spend time in the room except to shower and sleep, so we are okay with it. I recently had the pleasure of staying at a grand hotel that truly lived up to the high standards of its hotel group. From the moment we arrived, we were greeted with exceptional hospitality and top-notch service from the friendly and polite staff, who embodied traditional Japanese warmth and courtesy. The hotel offered a choice of three breakfast restaurants, and we opted for the slope-side restaurant, where we were treated to a delightful Western-Japanese-style breakfast buffet that was simply delicious. Moreover, the hotel boasts an above-average coffee shop and an impressive state-of-the-art café, all of which contribute to an unforgettable dining experience with stunning views and impeccable service. Most of our time was spent enjoying the outstanding facilities outside of our room, and we were thoroughly impressed with the overall experience. The hotel is located a bit far from Shinagawa train station (600 meters). However, if they offer a shuttle service, we can usually arrange our departure time in advance, which works out fine. This Grand Prince Hotel is not for everyone, but I will not hesitate to come back for business or family leisure.