Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Keio Plaza Hotel Tokyo

2 Chome-2-1 Nishi, Shinjuku Ward, Tokyo, 160-8330, JapanView Hotel Details
Keio Plaza Hotel Tokyo
Keio Plaza Hotel TokyoKeio Plaza Hotel TokyoKeio Plaza Hotel Tokyo
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1 night

Keio Plaza Hotel Tokyo Guest Reviews

4.6/5
Great
2876 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(2876)
Positive reviews(2804)
Reviews with photos/video(806)
Large rooms(347)
Convenient for shopping(202)
Delicious breakfast(151)
Offers pick-up/drop-offs(128)
Close to airport(97)
Luxurious(64)
Tasty restaurant(59)
Delicious buffet(23)
Negative reviews(72)
SCL1221
South Tower Plaza Superior Twin Room With Extra Bed
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Sep 8, 2024
Hotel is nice and clean. Rooms are spacious. Breakfast is very good. We enjoyed our stay here
ChiYang
South Tower Plaza Superior Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
A nice hotel and good trip. Friendly staff, good food , excellent location.
Fung Siong
South Tower Plaza Superior Twin Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Excellence Service. Really posh facilities. Great location. Spacious room! Too bad we only stayed for one night. Will need to visit this place again next time we are in Tokyo 😀
Jud Tan
South Tower Plaza Luxe Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Comfortable and enjoyed my stayed in Keio hotel. Nice view at L47 and to watch the Godzilla effect show.
Abbie
Main Tower Superior Plus Twin Room
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Sep 1, 2024
It was an expected size of room in Tokyo. More than enough to open 3 luggages in the room, not bad. About 8-10 mins walk from JR station, which could be either through basement or upper ground, so no big issue during rainy days. The staffs were very helpful, very timely response on call for asking bottles of water/ other necessities. Many food options around the hotel, mostly within 10-20mins walk.
Anonymous User
South Tower Plaza Luxe Double Room
Stayed in Jun 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 16, 2024
Really love this hotel. The room is very spacious and it iis very clean! The Aurora Sky Lounge is fantastic for a night drink, and the newly opened Sky Plaza Ibasho is also amazing for productive daytime where you can do some work, read or relax. The staff is really amazing too. I remember Nagai (I hope I get the name correctly) was very kind and helpled me search for my sunglasses when I misplaced it. Thank you so much Nagai and I really appreciate it. I hope to be back one day.
Sylvia
South Tower Plaza Superior Twin Room
Stayed in Jun 2024
Family
8 review
3.2/5
Posted on Jun 14, 2024
Good underground passageway from Shinjuku station. Long walk about 15 min. Room is big in Tokyo terms.
Karen Traveller
South Tower Plaza Luxe Double Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 4, 2024
We book this hotel due to the free shuttle bus service to Disneyland and the appointment need to be made 2 months ago via the website . The shuttle bus is quite full but makes us very convenient to the park. We took the Limousine Bus from NRT airport straight to the hotel with around 1.5 hours and you can also buy the return ticket from the front desk. The transportation support of this hotel is awesome ! We also book a car nearby in Nippon car rental and only take us 5 mins walking distance to the car pick up point , the overnight parking charge is affordable with only 1000 yen per night. Recommended this hotel to those travellers looking for fast and convenient transportation time.
Jiubinnnggg
South Tower Plaza Superior Twin Room
Stayed in May 2024
Family
10 review
4.7/5
Amazing
Posted on Jun 20, 2024
Room is huge considering it being a Tokyo Hotel. Toiletries are provided however, south Tower seems to be a bit aged and bath tub was yellow and looks dirty. Hotel is very accessible as an airport limousine stop and is 15walk to Shinjuku Station and main Area or 5min walk to Tochomae Station :) Hotel does luggage storage too in case you go intercity in between :)
Jason84
Main Tower Superior Twin Room
Stayed in Jun 2024
Family
1 review
3.5/5
Posted on Jun 8, 2024
Approx 10mins walk to shinguku station with children and construction ongoing.
C H A R M
Main Tower Standard Twin Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on May 4, 2024
location is good . just less than 2 blocks from shinkujo using the back door .shinjuko is wide has west south north area so still a bit walk but still accesible and convenient. Breakfast buffet is yummy at super glass buffet and you get 10a% discount if you are a hotel guest . our room at main tower is small around 21-23 sq ms but very clean and bed is quite comfortable. will definitely return in future .oh the hotel did really went out all the way making sure we got our connecting rooms which is very convenient to our group
Response from Property: Dear CHARM,Thank you for taking the time to share your positive feedback.We are extremely happy that you were satisfied with your stay with us. Please consider us again in your future travel plans in Tokyo!
piusxranson
Main Tower Standard Twin Room Non Smoking
Stayed in Apr 2024
Couples
7 review
4.0/5
Very Good
Posted on Apr 25, 2024
Not easily accessible to popular hotspots from the hotel. Outdated decor within the room. Hotel looks ancient. Slightly dirty.
Response from Property: Dear piusxranson,Thank you for taking the time to share your feedback.We are sorry if some aspects did not fully meet your expectations due to our hotel's historical charm. We appreciate your feedback as we continue to update our hotel to serve you better. We are eager to welcome you on your next visit.
Linda_Live to Travel
Main Tower Deluxe Plus Twin Room
Stayed in Apr 2024
Family
14 review
3.2/5
Posted on May 9, 2024
convenient with free shuttle bus to Disney. strongly recommend to stay.. however, the receptionist promised to arrange newspaper but I did not receive any in my 2 nights stay, they do not seem helpful.
Response from Property: Dear Linda_Live to Travel,Thank you for taking the time to share your feedback.It’s wonderful to hear you appreciated our free shuttle bus to Disney Resort!On the other hand, we apologize for the inconveniences you have experienced during your stay. Please rest assured that your concerns will be shared with the appropriate departments.We look forward to sharing an even more pleasant experience with you soon.
Bingxun
Main Tower Superior Twin Room Non Smoking
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Stronger Better
TJWW
South Tower Plaza Superior Twin Room With Extra Bed
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Location is a 10min walk from Shinjuku Station. In addition, thereis a subway station next to the hotel. Room is clean and amenities are good.
Response from Property: Dear TJWW,Thank you for taking the time to share your feedback.We hope that we will have the pleasure of welcoming you back again in the future. Thank you again for your visit and your review.