6 Chome-23-11 Shinjuku, Shinjuku, Shinjuku Ward, Tokyo, 160-0022, JapanView Hotel Details
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Sakura Cross Hotel Shinjuku East Annex Guest Reviews
4.1/5
Very Good
12 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.1
Cleanliness4.2
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All reviews(12)
Positive reviews(6)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Deluxe Triple Room Max5 Comfort3, Non Smoking
Stayed in Jul 2024
Travel with friends
2 review
1.7/5
Posted on Jul 8, 2024
Location is too far away from Shinjuku, even walking from Shinjuku East subway exit.
ELP
Deluxe Family Room Max6 Comfort4, Non Smoking
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Exceeded our expectations. The service is so heartwarming like you’re in the comforts of your own home. The ambience is homey. The room is super extraordinary. Spacious, Very Clean & Sanitized. The bath is super neat & super updated. Very impressive interior. So worth the trip. Sakura Cross Hotel is quality & value for money. Complete with amenities. Within walking distance from Higashi-Shinjuku Station & Fukutoshin Line to Hachiko & Shibuya Scramble Crossing; Lawson (for your extra essentials) & Tully’s (for a cup of brew & sandwiches). Charming neighborhood & very accessible. Thank you to Ms. Tam & Rion-San for the impeccable customer service. Really appreciate it. Your client service is royalty.
Guest User
Deluxe Family Room Max6 Comfort4, Non Smoking
Stayed in Jul 2024
Family
7 review
3.5/5
Posted on Jul 29, 2024
It’s quite far from the metro station
Sarah Diyana
Deluxe Family Room Max6 Comfort4, Non Smoking
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 15, 2023
We love the hotel so much. Near to the train station and convenient store.
Guest User
Deluxe Family Room Max6 Comfort4, Non Smoking
Stayed in Aug 2024
Family
27 review
2.2/5
Posted on Aug 3, 2024
The room is on the basement floor. This should explain that if you lie down from the outside you can see inside. Japanese rooms are very narrow. We booked a four-person room for more than 2,000 yuan. It feels very worthwhile if it is not a regular hotel. If you know it is not a regular hotel, it will be just like an unattended apartment. The check-in form is also very complicated. You have to sit down by yourself. The most terrible thing is that you have to check in at 4 o'clock. This has been very difficult to encounter in all these years. I didn't see it at all. Everyone should pay attention to this issue. Another thing is that I arrived at noon and found that the check-in time was wrong. I wanted to store my luggage, but I was refused. I talked for a long time and the rules said that it was not allowed. It's terrible to think about it. What if I was not allowed to store the luggage, I didn't know where to put the things for four people. It was too inconvenient. I absolutely don't think the business is from the perspective of travelers. The travel experience is zero points. When you can't even see that it is a hotel, you already feel like a sucker. Please avoid it.
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Ananta
Deluxe Twin Room Max4 Comfort2, Non Smoking
Stayed in Dec 2023
Family
9 review
4.5/5
Great
Posted on Dec 27, 2023
The room is wider than expected. The staff are very cute. The return fee from the school also includes a heating bag for use. The rooms are clean and fully equipped.
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I am niruch
Deluxe Family Room Max6 Comfort4, Non Smoking
Stayed in May 2023
Family
3 review
4.7/5
Amazing
Posted on Jul 1, 2023
Excellent, suitable for family stay the room is not very big But not very small, the room is clean, the surrounding area has many convenience stores and restaurants. Medium distance from the train station able to walk Most importantly, the staff are friendly and helpful.
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Guest User
Deluxe Family Room Max6 Comfort4, Non Smoking
Stayed in Nov 2023
Family
2 review
4.5/5
Great
Posted on Nov 20, 2023
It was very clean and the bed was Simmons and comfortable, but it was difficult to operate the lighting panel and the check-in was unmanned, so I had a hard time getting in because I was staying in a 6-person room with 4 people because registration wasn't completed.