Pros:
1. The room was spacious enough, and the balcony offered a great view!
2. Overall cleanliness was good.
3. Convenient location and walking distance to the Toyosu Fish Market.
4. The onsen facilities were good, although they can get crowded during peak weekend hours.
5. The breakfast spread was extensive with a wide variety, and the sashimi donburi was delicious.
6. There is free yonaki soba served at their restaurant at 10pm.
Cons:
1. The hotel staff appeared to be undertrained; many of them had difficulty understanding English and resorted to using a manual to communicate with guests. This seems inadequate for a 4-star hotel.
2. It's best to avoid the onsen during peak hours as it can be very crowded.
3. Parking is located 1 level below the hotel lobby, which can be inconvenient. Additionally, parking is not free, although there is a discount for hotel guests.