Anonymous User
June 19, 2023
It was a very bad experience! After coming out of Haneda Airport, I followed the map provided by Ctrip to navigate all the way to Gutian. After a long journey, I finally arrived at the dormitory I thought was right. I found that I couldn't find the key and couldn't open the door. . . As a result, after more than two hours of communication, we found that the place we arrived was not the place where the child would take the exam the next day, but Shibuya! Speechless! exhausted! This tossed all afternoon, and at 7 o'clock in the evening, I was exhausted and couldn't find the next hotel. I had no choice but to take a taxi to Shibuya in order not to affect my child's very important exam the next day. After entering the room, I found that the dormitory There was dust all over the items and there was hair on the quilt! I have always trusted Ctrip before. It is very convenient to book air tickets and hotels, and I am basically satisfied with the hotel. With this bad review, I hope to continue to improve the navigation and hotel supervision and management! Avoid other customers also encounter this embarrassment and helplessness!
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