Guest User
June 3, 2024
Visited Tokyo for many years, this time I wanted to try out new area therefore we choose this hotel at Azabujuban. We have the room at the lowest floor, front desk said hotel room was 100% occupied therefore no chance to change. I do really like the balcony but don’t understand why there is no chair for sitting, seems that it is not designed for guests use. At around 4:45am, we were awaken by the emergency alarm. The red signal was loudly on together with a broadcasting informing us to escape immediately because of a fire. All the guests went downstairs to the street, (actually not so many, I guess within 20), after about 10 minutes we were told that we can go back to the room as there was no fire. Upon arrival at the room, shocked again by the emergency alarm, red signal was loudly on again and broadcast saying that there was no fire… after all, may be the hotel think it is normal to had false alarm in middle of the night therefore not any follow up apologize. Area is quiet and cozy, there is no shopping mall around, restaurants can be found easily anywhere. Pricewise, the hotel service level is much lower than my expectations.