Capsule Net Gran Customa Ueno
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1 night
1 room, 2 adults, 0 children
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Capsule Net Gran Customa Ueno
Capsule hotel
6-8-20 Ueno, Taito Ward, Tokyo, 110-0005, Japan
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Last booked 16 hrs ago












Amenities
Hot Spring
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Sauna
Restaurant
Smoking Area
Guest Laundry
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at GRAN CUSTOMA UENO.Maintain seamless communication using the complimentary Wi-Fi at capsule hotel. At GRAN CUSTOMA UENO, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at capsule hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the daily newspaper for your enjoyment. During your stay at capsule hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to steam room and sauna on your final days.
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9.3/10
Location wise is great, within walking distance to many stations.
All 50 reviews
Surroundings
Metro: Ueno-Okachimachi
(310m)
Metro: Naka-Okachimachi
(360m)
Airport: Haneda Airport
(23.7 km)
Train: Okachimachi Station
(270m)
Train: Keisei-Ueno Station
(370m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Female Capsule Room
1 single bed
Non-smoking
Bathtub
Comb
Smart toilet
Shared toilet
Check Availability

1
Run Of House
Has window
Non-smoking
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5
Male Capsule Room
1 single bed
Non-smoking
Air conditioning
Bathtub
TV
Electric blanket
Check Availability
Guest Reviews
9.3/10
Great
50 reviews

- Cleanliness9.4
- Amenities9.0
- Location9.4
- Service9.3
Average for similar properties in Tokyo

AI Summary
The property boasts convenient facilities such as an underground bath, large communal bath, and attentive staff. Guests appreciate its cleanliness and convenient location near multiple stations for dining and transportation.

Benjamaporn Plengarun
June 16, 2025
The location is good near many metro stations.

Samarra Masengi
January 2, 2023
A great place for solo travelers. It has all the amenities you could possibly want. The location is good enough that you could go around. It's close go keisei-ueno station so you could take a direct train to the airport. Lots of food in the area too.
This time around, I chose to stay inside more in the relaxation room as I read the magazines and mangas on the 2nd floor.
All in all, I would definitely book a room here again.

Johan Chairil
December 8, 2022
Location wise is great, within walking distance to many stations.

Guest User
June 9, 2025
2025.6.6
The map shows that the distance from Ueno Station and Okachimachi Station is about the same. I personally feel that it is closer to Ueno Station and more convenient. There are two stores with the same name. The one opposite apa hotel is a single room. The capsule room is entered from the smaller sign next to it.
When checking in, I asked about my preference. Fortunately, I chose the lower bunk, so I didn't have to exercise my arm strength. There is a separate luggage room in the room, which is very convenient for suitcases and lockers. In addition, you must take off your shoes when entering the door. There is also a separate small cabinet for shoes. You have to press the small red round button to turn the small cabinet. It's amazing. There are also many empty toilets on the first floor, and there are two bathrooms with undressing areas.
The most distinctive feature is definitely the free 24-hour curry rice dining area and comics area on the second floor. There is also an extra chicken soup rice in the evening, which is super delicious. Save two meals. There is also a free drink coupon when checking in. You can scan the code at the coffee machine or beverage machine on the second floor to order a cup until the check-out date. There are free cold water and cold barley tea, which can only be drunk on the spot and cannot be taken away or poured into your own cup.
Overall, it is a very unique and convenient capsule hotel. If you understand the rules and listen carefully to the use of the key, you will be like a duck in water 😂
Original TextTranslation provided by Google

** one one
July 29, 2025
The location is very convenient, right at the intersection of multiple subway stations. The second floor is under construction, so I couldn't try it. The curry rice was moved to the first floor next door and was quite delicious.
Original TextTranslation provided by Google

Guest User
August 3, 2025
We stayed for four nights and had curry rice every day. It's open 24 hours. It's relatively clean, but the luggage can only be stored downstairs, making it inconvenient to get things. The front desk service is also inefficient and often slow, requiring a wait. Disposable toothbrushes are very stiff (¯―¯٥). Just have them change bath towels daily, but I recommend bringing your own. The public bathhouse has a large area, probably not a hot spring. The water is a comfortable temperature and includes a massage, but the water might not be very clean. I have dermatitis again, so I can't use it every day.
You can grab some food at Jichi (I think that's the name) after you leave the subway station. The curry rice is truly delicious. I'll definitely come back for the curry rice. Long live curry.
Original TextTranslation provided by Google

Jo1Young
February 19, 2025
Very close to Ueno Station and 10 minutes walk from Akihabara. This seems to be the highest-rated capsule hotel in Taito District, and the actual experience is really good. The facilities are complete. There is a comic area, reading area, smoking area, beverage area and dining area on the second floor. A drink coupon is given when you check in, and there are free curry rice and soup. You can enjoy it without spending any money. I personally think the only shortcoming is that the English of the front desk staff is not very good, with a heavy Japanese accent. I couldn't understand some of what they said and needed to rely on translation software. But he will ask you whether you like the upper bunk or the lower bunk and let you choose, which is a good point
Original TextTranslation provided by Google

Guest User
August 15, 2025
The one drink and curry rice were great.
The bathroom was also very clean and nice.
I'd definitely like to use it again.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Hot Spring
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public Areas
Free
Sauna
Restaurant
Smoking Area
Guest Laundry

Hot Spring

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front Desk Services
24-Hour Front Desk
Lockers Available
Luggage Storage
Languages Spoken
Japanese
Public Areas
Elevator
Vending Machine
Smoking Area
ATM
Health & Wellness
Sauna
Hot Spring
Beauty and Makeup
Public Bath
Cleaning Services
Clothes Steamer
Guest Laundry
Ironing Service
Laundry Service (On-Site)
Safety & Security
Fire Extinguisher
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 73
Phone:+81-3-38343850
Experience an abundance of unparalleled facilities and features at GRAN CUSTOMA UENO.Maintain seamless communication using the complimentary Wi-Fi at capsule hotel. At GRAN CUSTOMA UENO, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at capsule hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. Certain rooms offer in-room amusement features such as the daily newspaper for your enjoyment. During your stay at capsule hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to steam room and sauna on your final days.
Frequently Asked Questions
What are the check-in and check-out times at Capsule Net Gran Customa Ueno?
The check-in time at Capsule Net Gran Customa Ueno is 14:00-23:30 and the check-out time is 11:00.What are the check-in and check-out times at Capsule Net Gran Customa Ueno?
Are pets allowed at Capsule Net Gran Customa Ueno?
Unfortunately, pets are not allowed at Capsule Net Gran Customa Ueno.Are pets allowed at Capsule Net Gran Customa Ueno?
Does Capsule Net Gran Customa Ueno provide breakfast?
No, Capsule Net Gran Customa Ueno doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast. Does Capsule Net Gran Customa Ueno provide breakfast?
How much does it cost to stay at Capsule Net Gran Customa Ueno?
Prices at Capsule Net Gran Customa Ueno are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Capsule Net Gran Customa Ueno?
Which airport is closest to Capsule Net Gran Customa Ueno?
Haneda Airport is the closest airport to Capsule Net Gran Customa Ueno, and it is about 26 mins from hotel by car (23.7 km).Which airport is closest to Capsule Net Gran Customa Ueno?
What is the cancellation policy for Capsule Net Gran Customa Ueno?
The cancellation policy for Capsule Net Gran Customa Ueno varies depending on the type of room and booking conditions.What is the cancellation policy for Capsule Net Gran Customa Ueno?
About This Property
Nearest Airport | Haneda Airport |
---|---|
Distance to Airport | 24.93KM |
Nearest Train Station | Okachimachi Station |
Distance to Train Station | 0.27KM |
Nearest Metro Station | Ueno-Okachimachi |
Distance to Metro Station | 0.31KM |
Average Price From | EUR24 |
Hotel Star Rating | 1 |