Tokyu Stay Gotanda Reviews
Tokyu Stay Gotanda
1 Chome-12-2, Shinagawa Ward, Tokyo, 141-0022, JapanView Hotel Details
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Tokyu Stay Gotanda Guest Reviews
4.4/5
Very Good
92 review
Verified reviewsLocation4.5
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(92)
Positive reviews(91)
Reviews with photos/video(17)
Awesome rooms(29)
Awesome amenities(21)
Friendly staff(21)
Easy to get around(18)
Close to metro(10)
Convenient for shopping(8)
Negative reviews(1)
Min Hui
Residential Semi-Double Room-Non-Smoking
Stayed in Aug 2024
Couples
10 review
Outstanding
Posted on Nov 29, 2024
Clean place, very strategic location with 7-11 just beside.
Response from Property: Thank you for using Tokyu Stay Gotanda. We are glad that you enjoyed your stay with us. Please use our hotel again if you have a chance. Thank you very much for your review. Tokyu Stay Gotanda
SC-
Moderate Double Room-Non-Smoking
Stayed in May 2024
Couples
8 review
Very Good
Posted on Jun 26, 2024
The hotel is quite good, but don't expect much regarding cleanliness, it's not very dirty, but it's not clean by general standards
The room is as expected, small typical of hotels in Japan, if you bring a large suitcase, it will be a challenge to open it because space is very limited
the staff can speak English, just not fluently, so don't expect to ask for various things, because of language limitations
Response from Property: Dear customer, we are honored that you have chosen Tokyu STAY Gotanda. We are very sorry for the problem that occurred during your stay and we will try our best to improve it to avoid it happening again. We also appreciate your compliments on our hotel. We look forward to your stay again. ——Tokyu Stay Gotanda staff
Guest User
Moderate Double Room-Smoking
Stayed in Mar 2024
Business travelers
3 review
Posted on May 4, 2024
So far so good
Breakfast very nice !!
Room is not to big but cozy.
Response from Property: Thank you very much for staying at Tokyu Stay Gotanda. Thank you also for your compliments about our breakfast and rooms. We will continue to make every effort to ensure that our guests have a pleasant stay. We look forward to welcoming you again. TokyuStay Gotanda
Anonymous User
Moderate Double Room-Non-Smoking
Stayed in Feb 2024
Family
4 review
Very Good
Posted on Mar 8, 2024
No complaints. Except that the room is real tiny but the bed is in queen size which is what we expected so no complain.
Jake.Y
Residential Semi-Double Room-Non-Smoking
Stayed in Nov 2024
Solo travelers
37 review
Very Good
Posted on Dec 13, 2024
Clean room with washing machine. Close to subway exit
Response from Property: Thank you very much for staying at Tokyu Stay Gotanda.Thank you also for taking time out of your busy schedule to write a review.We look forward to welcoming you again.Tokyu Stay Gotanda
Widya Airlangga
Moderate Semi-Double Room-Non-Smoking
Stayed in May 2024
Business travelers
9 review
Amazing
Posted on Jul 21, 2024
Room is small but is so what you can expect from a hotel room in central Tokyo. But in-room facilities is decent: a microwave to reheat your takeaway foods, washing machine, and pressing machine to keep your business attire neat. Access to Gotanda metro station is literally in front of the hotel's door, with good access to Shibuya, Shinjuku, Haneda airport etc. Many 24 hrs convenience stores within 50-100 metres. Restaurants and coffee shops around hotels are also limitless. What I really liked is the free coffee machine at the lobby.
Response from Property: Thank you very much for choosing our hotel.We would also like to thank you again for taking time out of your busy schedule to write a review of our hotel.Our hotel is equipped with washing machines, microwave ovens, and other daily necessities in the guest rooms, and many business travelers stay here. We are also well received by tourists because of our easy access to Shibuya, Shinjuku, Haneda Airport, and many restaurants in the area. We are glad you enjoyed our coffee machine.We look forward to having you stay with us again when the opportunity arises.Tokyu Stay Gotanda
Eugene
Residential Double Room-Non-Smoking
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on May 14, 2024
Location: Fantastic. This hotel entrance is located right in front of the Asakusa line metro(Stairs only)
The JR station is a few minutes away from the hotel. There are many food options nearby and a 7-11 is right next to the hotel.
Service: The counter staff are great and there is light housekeeping (change of towels and clearing of trash)
Amenities: There are amenities like brushes and etc at the front desk. There is also a hot water/ coffee dispenser in the lobby. There is a separate ice machine as well.
Response from Property: Dear guestThank you very much for choosing our hotel.We appreciate your compliments on our location, facilities, service and staff.We look forward to having you stay with us again.All the staff at Tokyu Stay Gotanda
Guest User
Residential Semi-Double Room-Non-Smoking
Stayed in Mar 2024
Travel with friends
9 review
Outstanding
Posted on May 4, 2024
Super close to train and subway station! Can't believe we got microwave and washing machine in the room!
Response from Property: Thank you very much for staying at Tokyu Stay Gotanda. Thank you also for your compliments. We will continue to make every effort to ensure that our guests have a pleasant stay. We look forward to welcoming you again. TokyuStay Gotanda
Sherlynn
Moderate Double Room-Non-Smoking
Stayed in Aug 2023
Travel with friends
5 review
Very Good
Posted on Oct 1, 2023
The location is super near the Gotanda station. The hotel is next to 7 11
I love their free coffee at the lobby as well ☺️
Johnpc
Moderate Double Room-Non-Smoking
Stayed in Jan 2024
Couples
22 review
Posted on Feb 12, 2024
It's a small and simple hotel room. If you're alone and for a day or 2, then it'll do.
But petty tight for 2 people.
Good location, less than 5mins walk to the station and less than 10mins to Shibuya and Shinjiku
Guest User
Moderate Double Room with City View-Non Smoking
Stayed in Nov 2023
Solo travelers
1 review
Outstanding
Posted on Jan 3, 2024
Very very convenient in terms of the space, facility, location to the train and so on. I will choose it again!
Guest User
Moderate Double Room-Non-Smoking
Stayed in Nov 2023
Family
6 review
Posted on Dec 30, 2023
They only do limited room make-up everyday. Although the location is very convenient, the bathroom and the room are not very clean. But if you only stay for a short period of time, it’s ok for the choice.
Guest User
Moderate Semi-Double Room-Non-Smoking
Stayed in Oct 2023
Couples
1 review
Outstanding
Posted on Nov 26, 2023
Amazing location. It's right by the main train lines. Front desk staff are extremely welcoming.
Guest User
Residential Semi-Double Room-Smoking
Stayed in Apr 2024
Couples
3 review
Very Good
Posted on Jun 1, 2024
hotel location is quite good.
Response from Property: Thank you very much for staying at Tokyu Stay Gotanda. Thank you also for your compliments. We sincerely look forward to welcoming you again.Tokyu Stay Gotanda
Kap_gab
Moderate Double Room-Non-Smoking
Stayed in Oct 2023
Couples
2 review
Very Good
Posted on Nov 19, 2023
Neat and tidy