Randor Residence Tokyo Classic

Randor Residence Tokyo Classic Reviews

Randor Residence Tokyo Classic

1 Chome-3-2, Arakawa Ward, Tokyo, 116-0013, JapanView Hotel Details
Randor Residence Tokyo Classic
Randor Residence Tokyo ClassicRandor Residence Tokyo ClassicRandor Residence Tokyo Classic
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Randor Residence Tokyo Classic Guest Reviews

4/5
Very Good
58 review
Verified reviews
Location4.0
Amenities4.2
Service3.9
Cleanliness4.0
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All reviews(58)
Positive reviews(49)
Reviews with photos/video(13)
Awesome stay(17)
Awesome rooms(12)
Large rooms(6)
Great value for money(6)
Easy to get around(6)
Near shopping area(6)
Convenient for shopping(6)
Negative reviews(9)
Pannpunn Natechalayut
Classic Family Suite
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Excellent . Big room and have good facility .
Response from Property: Thank you very much for staying with us.We are very honored by your praise.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Foxiee
Retro Quadruple Suite
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 18, 2024
Hotel was clean and the self checkout process was easy. Had all the facilities needed like utensils, plates microwave, washing machine etc. it was a great experience!
Response from Property: Thank you very much for staying with us. We are honored that you praised our hotel facilities during your stay.We hope that you will continue to stay with us in the future. We look forward to welcoming you again.
MT7788
Retro Quadruple Suite
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 14, 2024
We booked this accommodation last minute, had a very simple and easy self check in. The room was immaculate, smart and comfortable. The AC was great and the theme was traditional made us feel like we were experiencing modern Japanese accommodation. The cleaner was lovely and very helpful. The location is good not for from train stations and shops. Also, area around the accommodation is quiet which was ideal for a relaxing stay. Would 100% recommend if you’re planning on staying just outside the busy city. I believe it’s around a 20 minute subway to the centre of Tokyo.
Response from Property: Thank you very much for choosing our hotel.Thank you very much for your compliments on our self check-in system and the cleanliness of our rooms.We will continue to improve our services and look forward to serving you in the future.We look forward to welcoming you back for another stay.
Andrea
Classic Family Suite
Stayed in Jun 2024
Family
1 review
3.2/5
Posted on Jun 6, 2024
The facility is outdated, the bathroom vent didn’t work or even turned on and the room vents were dirty.
Response from Property: Thank you very much for choosing our hotel. We sincerely apologise for any discomfort caused by the inadequate bathroom and ditty room. We will make sure that your kind words are known throughout the hotel and we will make improvements to provide attentive service. We will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.
Tk1234
Classic Family Suite
Stayed in May 2024
Travel with friends
1 review
3.5/5
Posted on Jun 20, 2024
I am happy to live in such comfortable place with all my friends as my graduation trip this year.
Response from Property: Thank you for choosing our hotel for your graduation trip.We look forward to having you stay with us again
Guest User
Classic Family Suite
Stayed in May 2024
Family
1 review
4.2/5
Very Good
Posted on May 16, 2024
It’s near two stations, which is very convenient. Near lawson and 7/11. 5mins from post office. And other restaurants. The staff responds right away. I just hoped that the kitchen amenities were complete, like when we checked in there was no rice cooker but the staff was kind enough to lend us one.
Response from Property: Thank you very much for staying with us.We are honored that you praised our staff and the surrounding facilities during your stay.We will continue to do our best to help make your stay with us a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Guest User
Classic Family Suite
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
The apartment is near to the station. The staff is very helpful as we were able to check in early. Thank you so much
Response from Property: Thank you very much for staying with us.We are honored that you praised our staff and the convenience of transportation during your stay.We will continue to do our best to assist you in making your stay a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Guest User
Classic Family Suite
Stayed in Apr 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 29, 2024
Good but 1 aircon was not working
Response from Property: Thank you very much for staying with us.We are very honored by your compliments.On the other hand, we apologize for any inconvenience caused by our failure to check the facilities.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.Although we are not always able to provide the best service, we will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.We hope that you will continue to visit our hotel in the future.We look forward to welcoming you again.
Guest User
Quadruple Room-Non-Smoking
Stayed in Oct 2023
Family
9 review
4.5/5
Great
Posted on Oct 11, 2023
good rooms clean but bad service, we only talk to machines and not human
Response from Property: Thank you very much for staying with us.We are very honored that you praised our in-room satellite during your stay.On the other hand, we would like to express our sincere apologies for the inconvenience caused by the lack of communication between our front desk staff and you.We will make sure that your comments are known throughout the hotel, and we will make improvements to provide attentive service.Although we are not always able to provide the best service, we will continue to improve our facilities and services based on your feedback, and we look forward to your continued patronage.We hope that you will continue to visit us in the future.We look forward to welcoming you again.
chanvin
Classic Family Suite
Stayed in Aug 2024
Family
4 review
3.7/5
Posted on Aug 28, 2024
Good for big family
Response from Property: Thank you for staying with us. We are happy to hear that. See you next time!!
Nanthida
Retro Quadruple Suite
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Good residence
Response from Property: Thank you very much for staying with us.We are very honored to hear your praise of our hotel.Although we are not perfect, we will strive to improve our facilities and services based on your feedback, and we hope that we can count on your continued patronage.We hope that you will continue to visit our hotel in the future.We look forward to welcoming you again.
정미
Classic Family Suite
Stayed in Oct 2024
Family
3 review
4.2/5
Very Good
Posted on Oct 20, 2024
I thought there would be one living room per room, but I made a reservation for two rooms, two single beds and one double bed. The living room is spacious, and you can cook. There is a washing machine, so you can wash your clothes during your 4-night trip and store them, which was nice. If you leave your used towels out in front when you go out, they will change them for new ones, and if you leave your trash in front of the door, they will clean it up. It was very convenient. I just wish they would have paid a little more attention to the air conditioner. It was a little dirty. There is a supermarket next door, so it was good for buying things, and the subway station is close, so it was convenient. It is close to the bus and tram stops, and the cost-effectiveness is definitely the best.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel during this time. We are very honored that you complimented the size of the room and the towel exchange service during your stay. In the meantime, we sincerely apologize for the inconvenience caused by the air conditioning. We will announce the information you pointed out within the hotel and improve it to provide more detailed service. Although there are many shortcomings, we will strive to improve the facility service based on your opinions, so we ask for your continued support. We would appreciate it if you would continue to use our hotel in the future. We look forward to your next visit.
Guest User
Retro Quadruple Suite
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Recommended: You can see a view of Fuji from the room window. There is an onsen and free parking.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us.We are very honored that you rated our hotel so highly during your stay.We will continue to do our best to assist you in making your stay a memorable one.We hope that you will continue to use our hotel in the future.We look forward to welcoming you again.
Guest User
Classic Family Suite
Stayed in Aug 2024
Family
1 review
3.5/5
Posted on Aug 24, 2024
The hotel has a large space, with two bedrooms, a living room, a toilet and a bathroom, which is very suitable for a family with more than one person. The location is a 4-minute walk from Shin-Mikawajima Station, which is very convenient. There is a washing machine indoors and clothes drying on the balcony, which is very useful when you often need to change clothes in summer.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for staying at our hotel. We are honored that you spoke highly of the size of our rooms and the location of our hotel. We would be delighted if you would like to stay with us again in the future. We look forward to your visit again.
Guest User
Classic Family Suite
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 18, 2024
Although there is no receptionist at the counter, the check-in procedure is not difficult. The equipment in the room is quite complete. Not only is there a washing machine but also washing powder is provided. There is also a kitchen with a refrigerator, stove, oven and microwave. Tableware is also prepared according to the number of people booking the room. There are supermarkets on the left and right where you can replenish supplies. Overall, it feels like a good stay. Looking forward to next visit
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We're delighted to hear that you praised our facilities and check-in procedures during your stay. While we can't always do this, we continue to improve our facilities and services based on your feedback and look forward to your continued patronage. We look forward to your coming to our hotel again in the future. We look forward to welcoming you again.