Hotel Mystays Premier Akasaka

Hotel Mystays Premier Akasaka Reviews

Hotel Mystays Premier Akasaka

2 Chome-17-54 Akasaka, Minato Ward, Tokyo, 107-0052, JapanView Hotel Details
Hotel Mystays Premier Akasaka
Hotel Mystays Premier AkasakaHotel Mystays Premier AkasakaHotel Mystays Premier Akasaka
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Hotel Mystays Premier Akasaka Guest Reviews

4.4/5
Very Good
576 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(576)
Positive reviews(548)
Reviews with photos/video(101)
Easy to get around(70)
Quiet & comfortable(34)
Close to metro(33)
Many dining options(26)
Convenient for shopping(22)
Friendly front desk staff(12)
Bedding unclean(11)
Stayed multiple times(9)
Negative reviews(28)
Guest User
Superior Double Room-Non-Smoking
Stayed in Aug 2024
Couples
1 review
3.0/5
Posted on Sep 2, 2024
My stay at the my stay hotel was not bad the room I had was very small and Every time you walk in the room it had a mold like smell however my stay was okay easy check in and easy check out
Response from Property: "Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your remarks are sincerely appreciated. We take pride in providing a convenient and comfortable stay for our guests and strive to ensure that every guest leaves satisfied. We sincerely apologies that your recent visit wasn’t up to our standards. It must have been frustrating and uncomfortable to use the room in that condition. Our biggest room is Superior Twin Room, i hope you could check it on your next visit. We shall also use this valuable review to improve our air conditioning for much better services in the future. We look forward to seeing you again at HOTEL MYSTAYS PREMIER Akasaka on your next trip. HOTEL MYSTAYS PREMIER Akasaka Front Office"
Albee097
Superior Double Room-Non-Smoking
Stayed in Sep 2024
Other
7 review
4.2/5
Very Good
Posted on Sep 22, 2024
The hotel is located 6 minutes walk distance from metro station and room is small, clean and well organised with spaces.
Response from Property: Thank you very much for your stay at HOTEL MYSTAYS Premier Akasaka. We are grateful for receiving a valuable evaluation. As you wrote, we are located about 5 minutes walk from the nearest metro station, Akasaka Station. There are 2 more stations nearby here, Tameike-sanno station and Akasaka-Mitsuke station. Also, thank you for your compliments about the room. We will continue to make an effort for a comfortable stay with us. We are looking forward to seeing you again soon. Thank you very much again. HOTEL MYSTAYS Premier Akasaka Front desk
Hufait
Superior Double Room-Smoking
Stayed in Aug 2024
Business travelers
107 review
4.0/5
Very Good
Posted on Aug 19, 2024
Overall was okay experience. The only thing that bothers is the laundry room. There are so many Chinese ********* or middle Eastern people make a mess after washing. Things like putting tissue inside the washing machine and taking off other people clothes without consent before the owner comes back to pick up their washed clothes.
Response from Property: ‘"Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. Thank you for writing to us in your busy schedule. Your kind comments will certainly inspire us to provide better service in the future. Our location is indeed conveniently located in the central Tokyo. We sincerely apologize for the inconvenience caused by using the laundry machine. We'll make sure it won't happen again. We will endeavour to ensure that our guests return satisfied and have a great time at the PREMIER Akasaka Mystays. We look forward to welcoming you again! Mystays Akasaka Premier Front Office
Guest User
Superior Double Room-Non-Smoking
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Best hotel I have stayed during my trip in Japan. You can take elevators straight downstairs for 24/7 7-11 which was a life saver
Response from Property: "Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your warm remarks are sincerely appreciated. We take pride in providing a convenient and comfortable stay for our guests and strive to ensure that every guest leaves satisfied. Indeed our hotel is accessibly located in the heart of central Tokyo. And we boast of our convenience store which is a part of our hotel. We look forward to welcoming you again at HOTEL MYSTAYS PREMIER Akasaka on your next trip. HOTEL MYSTAYS PREMIER Akasaka Front Office"
Cristiane
Superior Double Room-Non-Smoking
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Very good hotel! Small rooms but well located. There. Are lots of restaurants nearby and a seven-eleven on the same building, very convenient.
Response from Property: Thank you very much for choosing Hotel Mystays Premier Akasaka. Thank you very much for taking time out of your precious time to write to us. Your warm words are an encouragement to us and we will continue to provide you with better service in the future. Our hotel is located in a very convenient place in Tokyo. The largest room is a superior twin room with two beds. We would be happy if you could use that room on your next trip. We look forward to welcoming you again at Hotel Mystays Premier Akasaka. Hotel Mystays Premier Akasaka Front Desk
Guest User
Superior Double Room-Non-Smoking
Stayed in Aug 2024
Couples
21 review
4.7/5
Amazing
Posted on Aug 6, 2024
A great place to stay with good access to all parts of Tokyo, relatively easily. Pleasant staff and consistent rooming and breakfast.
Response from Property: We appreciate you taking the time to share your feedback.It's terrific to hear you had an outstanding stay with us.It's always rewarding to know that you found our accommodations tidy and our team members welcoming.Our staffs work hard to provide exceptional service and create a clean, welcoming environment for our guests.We are also very glad that you are satisfied with our location.We are close to Akasaka station, Tameikesanno station, Akasakamitsuke station which gives you access to all the major parts of Tokyo.Thank you for being our guest, and we hope to welcome you back.HOTEL MYSTAYS Premier AkasakaFront desk
Matchu
Superior Double Room-Non-Smoking
Stayed in Feb 2024
Couples
26 review
4.5/5
Great
Posted on Feb 8, 2024
The hotel is well located. 10 m walk from the station. Nice area and plenty of restaurants nearby.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. We are indeed located at a convenient point in Tokyo, with many restaurants and near 3 stations by 5-10 mins on foot. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office
Yappep
Superior Double Room-Non-Smoking
Stayed in Jan 2024
Couples
17 review
3.0/5
Posted on Jan 8, 2024
4 days room service 1 time. The rest have to pay 500 yen per housekeeping service. Further away from train exit need to walk about 10mins.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your remarks are sincerely appreciated. We offer our sincere apologies that we failed to explain your room plan sufficiently during check-in. Your reservation is called Eco Plan which only has housekeeping/cleaning once every four nights. If you wish for cleaning everyday, we also have plans available for that which you can also book online or add onsite through the front desk. We are grateful for this valuable review. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka on your next trip. HOTEL MYSTAYS PREMIER Akasaka Front Office
Dr_Biki
Superior Double Room-Non-Smoking
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Great location , near to the subway , great service , nice clean room . We enjoyed our stay there
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your warm remarks will surely inspire us to provide much better services in the future. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office
Zebrabra
Superior Double Room-Non-Smoking
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Love the bathroom; it's the perfect space for self-care. I enjoy the refreshing scent of the shampoo on my hair and body. The bathroom provides facial care in convenient small packs. The interior is cozy and inviting, making it ideal for indulging in a leisurely bath, shower, or applying makeup. Additionally, we have a decently-sized window that allows ample sunshine into the room. Natural light is crucial for creating a pleasant ambiance in a hotel room, particularly when it's cold outside. While the room had harsh lights, I would have preferred a softer and more relaxing atmosphere. Moreover, the disappointment was amplified by the fact that the lamp on the desk was not working. However, one of the most convenient aspects of the stay was the presence of a 7-11 on the B1 level. It saved me from having to venture out into the cold weather to buy anything. Overall, it has been a great stay, and the location is excellent, situated in the midst of well-known districts. I highly recommend it!
Response from Property: Thank you very much for choosing HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. Furthermore, we hope to serve you again in the future. MYSTAYS PREMIER Akasaka Front office
Alexander
Superior Double Room-Non-Smoking
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on Feb 29, 2024
Great location, but is very small (similar to other Japanese hotels, however) + a rare cleaning service. Breakfast is terrible, do not waste your money. Elevator goes to B1 floor with 7/11 which is great. Bath tub in the room.
Response from Property: Thank you for taking the time to share your feedback. We have some kinds of rooms in our hotel, and you can see the size of the beds and rooms on the Internet. You can also select whether the reservation includes cleaning service or not. If you have an opportunity to stay with us in the future, please consider other rooms and reservation plans. Sincerely, HOTEL MYSTAYS PREMIER Akasaka Front office
Rolands
Superior Double Room-Non-Smoking
Stayed in Jul 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 2, 2024
Nice hotel in a convenient location! Worth the money.
Response from Property: Thank you for sharing your feedback.It's terrific to hear you had an outstanding stay with us.We are very glad that you are satisfied with our location.We are close to Akasaka station, Tameikesanno station, Akasakamitsuke station which gives you access to all the major parts of Tokyo.Please consider us for your future travel plans. We're eager to host you again.HOTEL MYSTAYS Premier AkasakaFront desk
Leonah
Superior Double Room-Non-Smoking
Stayed in Feb 2024
Couples
26 review
5.0/5
Outstanding
Posted on Mar 11, 2024
This hotel was nice in that there were two accessible metros within walking distance. Alot of restaurants nearby and quiet surroundings.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your warm remarks will surely inspire us to provide much better services in the future. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka. HOTEL MYSTAYS PREMIER Akasaka Front Office
鹿鸣
Superior Double Room-Non-Smoking
Stayed in Jun 2024
Couples
2 review
4.0/5
Very Good
Posted on Jun 17, 2024
The hotel is nice. Just the breakfast is not that authentic
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. We regret that the breakfast was not good enough for what you have expected. We take your points to our consideration to improve the situation. We hope to have an opportunity to welcome you back on your future travel to Tokyo. HOTEL MYSTAYS PREMIER Akasaka Front desk
Zoe
Superior Double Room-Non-Smoking
Stayed in Jan 2024
Couples
5 review
3.0/5
Posted on Jan 13, 2024
Location is quite close to Akasaka station. The room is cleaned once every 4 days and will charge extra if room make-up service is required within the 4 days.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS PREMIER Akasaka. We appreciate you taking the time to write to us. Your remarks are sincerely appreciated. We offer our sincere apologies that we failed to explain your room plan sufficiently during check-in. Your reservation is called Eco Plan which only has housekeeping/cleaning once every four nights. If you wish for cleaning everyday, we also have plans available for that which you can also book online or add onsite through the front desk. We are grateful for this valuable review. We hope to see you again at HOTEL MYSTAYS PREMIER Akasaka on your next trip. HOTEL MYSTAYS PREMIER Akasaka Front Office