JR-EAST HOTEL METS SHIBUYA
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1 night
1 room, 2 adults, 0 children
All properties in Tokyo
JR-EAST HOTEL METS SHIBUYA
Renovated in 2025
3 Chome-29-17 Shibuya, Shibuya Ward, Tokyo, 150-0002, Japan
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We Price Match
Last booked 4 hrs ago
Highlights
Newly renovated
Ideal location
Excellent service
Sparkling clean
Delicious breakfastAmenities
Public parking
24-Hour Front Desk
Luggage StorageFree
Library
Restaurant
Taxi booking service
Currency Exchange
Wake-Up Call
All amenities
Property Description
With a stay at JR-East Hotel Mets Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. This hotel is 0.5 mi (0.7 km) from Shibuya Crossing and 6.3 mi (10.1 km) from Tokyo Dome.
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8.9/10
The experience is exceptional.
All 250 reviews
Surroundings
Metro: Shibuya
(550m)
Metro: Ebisu
(1.3 km)
Airport: Haneda Airport
(20.1 km)
Train: Shibuya Station
(550m)
Landmarks: SHIBUYA SKY
(370m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Twin - Non Smoking / Residential Style
2 Double bed
32m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Double Room Non smoking
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Twin - Non Smoking / Residential Style
2 Single bed
21m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Deluxe Twin For 5 People - Non Smoking / Residential Style
2 Double bed
32m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Single - Non Smoking / Residential Style
1 Double bed
16m² | Floor: 13-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
Superior Twin Room Non smoking
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Single Room Non Smoking
1 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
8.9/10
Very Good
250 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.7
- Location8.9
- Service8.7
Average for similar properties in Tokyo
AI Summary
The accommodation's advantages include spacious bathtubs, convenient location near JR Shibuya Station, polite and helpful staff, and daily cleaning service. However, guests noted small rooms and light leakage through curtains.
Guest User
May 19, 2025
Nice service, can self check-in, good location for shopping, clean, small room but functional.
Guest User
August 19, 2025
Had a quick one night stay here but wish it was many more nights! The hotel staff were very attentive and helpful. They helped us figure out best directions to our destinations and were really kind about storing our luggage before and after checkin/checkout! The location is perfect for moving around the heart of the city and definitely try the yummy fluffy pancakes at the Hawaiian cafe across the street!!
Anonymous User
July 30, 2025
Great location very close to Shibuya station. Especially loved the amenities that you can choose from. Lots of bath salt options!
Guest User
July 3, 2025
Not much service. The check-in was self-check-in machine.
Basic facilities and amenities provided (e.g. TV, free wifi, hair dryer, laundry room etc)
Did not try the food as the breakfast place was not within the hotel and was across another building
The critic from Macau
May 31, 2025
The experience is exceptional.
Guest User
April 15, 2025
Staff are very helpful and welcoming. The hotel has direct access to the train station and that’s a plus.
It’s located within walking distance to Shibuya sky, shibuya crossing, Sakura street, Hachiko etc etc. will definitely stay again on my next visit to Tokyo.
Black8man
June 12, 2024
Hotel located at the New South Exit of Shibuya Metro, take exit on 3F of the Metro and walk to the end of the platform, and easy to get the Narita Express direct to airport.
Eskimopie
April 3, 2024
Excellent location for it just takes around 20 metres from the exit gate of the New South Exit of the JR Shibuya Station to reach the hotel lift. Literally, you don't have to be under the weather to get back to the hotel. Yes, the New South Exit is at least 5 minutes walk on foot from Platform 3 and 4 of JR Shibuya Station, but nothing beats the direct connection to the hotel. Also, the Narita Express stops right at Platform 4, so it's a breeze getting to the hotel, especially if you have huge luggage to handle. There are escalators too, don't have to carry up any stairs. Room is decent sized and clean. Toilet is good too.
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Library
Restaurant
Taxi booking service
Currency Exchange
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Restaurant
Restaurant
huwadolo
Style: Buffet
Dining options: Property guests only
Business hours: [Mon - Sun] 06:30-10:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, JPY 2,000 (approx. AED 49.82) Daily. Reservation needed.
Public parking
Additional charge
Transportation
Taxi booking service
Front desk services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Public areas
Elevator
Central Ventilation System
Humidifier
Vending Machine
No Smoking in Public Areas
Smoking Area
Library
Non-Smoking Floor
Cleaning services
Clothes Dryer
Clothes Steamer
Guest Laundry
Laundry Service (Off-Site)
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Slippers
Kids' Toothbrush
Business services
Fax/Copying Service
Additional charge
Accessibility
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–05:30 the next day
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance by phone
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | JPY 1,980 (approx. AED 49.32) per person |
Adult | Buffet:JPY 1,980 (approx. AED 49.32) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2001
- Renovated: 2025
- Number of Rooms: 186
Phone:+81-3-34090011
Email:shibuya@hotelmets.jp
With a stay at JR-East Hotel Mets Shibuya in Tokyo (Shibuya), you'll be within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. This hotel is 0.5 mi (0.7 km) from Shibuya Crossing and 6.3 mi (10.1 km) from Tokyo Dome.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at JR-EAST HOTEL METS SHIBUYA?
The check-in time at JR-EAST HOTEL METS SHIBUYA is 15:00-05:30 and the check-out time is 11:00.What are the check-in and check-out times at JR-EAST HOTEL METS SHIBUYA?
Does JR-EAST HOTEL METS SHIBUYA have a swimming pool?
No, JR-EAST HOTEL METS SHIBUYA doesn't have a pool.Does JR-EAST HOTEL METS SHIBUYA have a swimming pool?
Are pets allowed at JR-EAST HOTEL METS SHIBUYA?
Unfortunately, pets are not allowed at JR-EAST HOTEL METS SHIBUYA.Are pets allowed at JR-EAST HOTEL METS SHIBUYA?
How much does it cost to stay at JR-EAST HOTEL METS SHIBUYA?
Prices at JR-EAST HOTEL METS SHIBUYA are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at JR-EAST HOTEL METS SHIBUYA?
Which airport is closest to JR-EAST HOTEL METS SHIBUYA?
Haneda Airport is the closest airport to JR-EAST HOTEL METS SHIBUYA, and it is about 25 mins from hotel by car (20.1 km).Which airport is closest to JR-EAST HOTEL METS SHIBUYA?
What is the cancellation policy for JR-EAST HOTEL METS SHIBUYA?
The cancellation policy for JR-EAST HOTEL METS SHIBUYA varies depending on the type of room and booking conditions.What is the cancellation policy for JR-EAST HOTEL METS SHIBUYA?
About This Property
| Nearest Airport | Haneda Airport |
|---|---|
| Distance to Airport | 21.3KM |
| Nearest Train Station | Shibuya Station |
| Distance to Train Station | 0.55KM |
| Nearest Metro Station | Shibuya |
| Distance to Metro Station | 0.55KM |
| Average Price From | AED1376 |
| Hotel Star Rating | 3 |