Hotel Cocoro Inn Asakusa Kuramae Reviews

Like a stamped iron house The public 2F kitchen has too many facilities and is not convenient to use.

This place is really average and the service attitude is also very bad! There are almost no services visible! The hygiene is really not good, I saw some hair! The surrounding facilities are not very convenient.

The service is generally ➕ 150 for one more child, really speechless

The hotel is not good except that the quilt feels more comfortable! too simple

Manbang’s CP value is very good

Ditto, very average

Poor facilities. The location is too far from the train station. I was very upset when I rented a room here.

I was treated very kindly It was quite spacious with a bath and toilet at this price, and it was comfortable! Especially since there was no TV or room wear, but I didn't need it. Also, since the staff is not stationed, it seems better to contact in advance to have your luggage kept. I would like to use it again. Thank you very much.

I think I made a mistake in confirming my reservation, but there was no TV or refrigerator in the room. It seems that there is a washing machine in the basement, so when I glanced at it, I was afraid of something. If you just want to stay overnight, it might be fine, but I wouldn't recommend it.

Overnight is ok

The guy is really nice and accomodating and the area was decent to walk, but for the love of god, don't stay here... Hair every where, bathroom, pillows, bed sheets, you name it. Second, we reserved a room with 2 beds (1 bed and one futon). We got one bed and thin pad for the floor with almost no room to put it. I should've trusted (and or read them) the other reviews before booking because for the money this place ******. Pay extra and stay at a real hotel. The photos of random glass building and stuff aren't actually part of the hotel. The photos make it look way nicer then it is. Oh, don't do the laundry, you'll pay for the detergent (that's fine I understand), then you'll pay for the drier which is 100yen per 30 minutes. We ran the drier for almost 4 hours and the clothes never dried. We had to pull everything out damp and walk to a laundry mat which honestly was cheaper, quicker and actually cleaned the clothes.

Staff wasn’t avaible 24/7, but he was kind. Unfortanate needed to rent a towel. For the rest okay hotel.

Super terrible and strongly not recommended to stay** 1. First shocking, reception was nobody when we arrived. After getting help from nice Japanese who stay around neighbor, The service guy who claimed himself as the owner came to welcome with bad attitude and excused himself that he informed how to check-in via message e-mail during the day we came to the hotel (I checked an e-mail, yes the message came at 2.30 PM white I was flying). You kidding me!?, I was so confused that was right work to be delivered an informative customer or not. Also in Japanese language only. 2. The second shocking, the room I got was a super dirty and the picture advertisements in ******* that I booked was contrasted in the reality. The towel had a lot of hairs and the toilet was dirty either. 3. The peak thirdly, Bad manner service guy! the last night staying, we were forced to leave from the living room by the service guy from we met at the first day landed. His manner was so really bad and dare us to give 1 star feedback everywhere on the internet. Yes, I started a pissing, complained him about service and the situation we met. Instead of apologize, he shown his aggressive react and told us to leave if we were unsatisfied this place. Yelling has started from this point, After that, he called the police and accused us that we were attacked him. Be swear, I'm more civilized person enough to know what is the rule of the world saying body harm is crime. Finally, we got a nightmares here and this place ruin our trip in Tokyo. We have been traveling for more than 10 times in Japan and never seen this worst experiences with hotel in Japan. I wrote a comment as an essay because for warning the travelers to do not book this hotel if you don't wanna get a sabotaging trip like us. Cocoro Inn. Won't be back forever!

Super terrible and strongly not recommended to stay** 1. First shock, reception was nobody when we arrived. After getting help from nice japanese who stay around the are, The service guy who claimed himself as the owner came to welcome with bad attitude and excused himself that he informed how to check-in via message in the day we came. Seriously! Informed us while were flying! 2. The secound shocking, rooom was a super dirty and the picture advertisements in ******* was contrasted in the reality. The towel had a lot of hairs and the toilet was dirty either. 3. The peak thirdly, Bad manner service guy! the last night staying, we were forced to leave from the living by the service guy from we met. His manner was so really bad and dare us to give 1 star feedback.I started complain him about service and the situation we met. He shown his aggressive react and told us to leave if we didnt like this place. After that, he called the police and accuse us to the police that we were attacked him. Finally, we got a nightmares here and this place ruin our trip in Tokyo. We have been travelling for more than 10 times and never seen this terrible experiences with hotel in Japan. I wrote a comment so long for warnning the travellers do not book hotel if you dont wanna get such a bad experinces like us. Goddam Cocoro Inn. Never be back forever!