Francesco
November 23, 2023
Sheets with blood stains, towels with questionable stains, dirty air conditioner, dirty washing machine. The staff doesn't speak English and when I complained about leaving and getting a refund they offered to change the sheets (without paying, how kind!). I replied that if that was their way of handling linens they might as well keep the new sheets. I slept on top of the bed with my clothes on, it really disgusts me to sleep in the bed. Even ******* was useless in resolving the matter. They told me I would have to use the phone. When I told them I only had a data SIM they told me to look for a phone and that they couldn't make any changes except on the phone. Good only at taking money, helping customers and managing terrible facilities they are incapable.
Original TextTranslation provided by Google