Aman Tokyo

Aman Tokyo Reviews

Aman Tokyo

The Otemachi Tower, 1 Chome-5-6, Chiyoda Ward, Tokyo, 100-0004, JapanView Hotel Details
Aman Tokyo
Aman TokyoAman TokyoAman Tokyo
Check available rooms for your travel dates
We Price Match
1 night

Aman Tokyo Guest Reviews

4.8/5
Amazing
99 review
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(99)
Positive reviews(99)
Reviews with photos/video(41)
Awesome stay(31)
Friendly owner(24)
Awesome rooms(18)
Loved the view(14)
Great location(11)
Large rooms(6)
Breakfast was average(6)
XIAO LAO TOU
Aman Suite King
Stayed in Jun 2024
Other
653 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I had an absolutely amazing time at Aman Tokyo. The rooms were spacious and spotless, with great bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. Other than that, I gained new experiences staying here. There are staff who are ready to help you recommend the various facilities. If I have a chance, I will recommend my friends to stay here as well.
Response from Property: Dear XIAO LAO TOU sama,We appreciate you taking the time to rate Aman Tokyo positively.We are delighted to learn that you have enjoyed your experience with us and look forward to welcoming you back to Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo
Guest User
Deluxe Suite King
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The hotel was beautiful and is in an amazing location. The sushi restaurant and italian restaurant inside of the hotel were some of the best food I have ever had. Highly recommend.
Guest User
Deluxe Suite King
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Best service offered. Absolutely recommended.
Response from Property: Daer Guest,Thank you for your valuable comment following your visit at Aman Tokyo. We are delighted to learn that you have enjoyed your experience with us.We hope to have the pleasure of welcoming you back to Aman Tokyo in the near future.Yours sincerely,Aman Tokyo
Guest User
Grand Suite King
Stayed in Aug 2023
Couples
77 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Still one of the best if not the best hotels in Tokyo. Very well located with impeccable services.
Guest User
Deluxe King Room
Stayed in Jul 2023
Family
36 review
5.0/5
Outstanding
Posted on Aug 8, 2023
i love this hotel! will always choose this hotel!
Roycwk
Grand Suite King
Stayed in Oct 2022
Family
1 review
5.0/5
Outstanding
Posted on Nov 9, 2022
All good 👍
Anonymous User
Deluxe Suite Twin
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room service is excellent. The only downside is the breakfast, which is too western and not suitable for Chinese people. I hope the catering can be improved. There is a subway line downstairs of the hotel, which is convenient for transportation. It is very close to the Imperial Palace and you can get there as soon as you walk out. The floor-to-ceiling windows in the room face the Imperial Palace, with a panoramic view
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable comment following your stay at Aman Tokyo. At the same time, kindly excuse the response in English.We are delighted to learn that you had enjoyed your experience with us and wish to thank you for your kind observations of our facilities.Furthermore, I also note your comments on our breakfast, we are constantly working on further developing our offering and I thank you for your comments. We would be very much looking forward to welcoming you back to Aman Tokyo in the hopefully not too distant future. Yours sincerely,Aman Tokyo
NanooooO
Deluxe Suite King
Stayed in Aug 2024
Other
7 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I don't have a filter for Aman, but it's really top-notch in every aspect. The manager was very considerate from the moment he took me to check in, so I paid extra to upgrade to a suite on the spot. The design of the room is very unique, and the service staff is super professional and enthusiastic. I think it's a must-try for hotel lovers
Original TextTranslated by Google
Response from Property: Dear NanooooO,Thank you for your valuable comment following your visit at Aman Tokyo. At the same time, kindly excuse the response in English.We are delighted to learn that you had enjoyed your experience with us. We hope to have the pleasure of welcoming you back to Aman Tokyo in the near future.Yours sincerely,Aman Tokyo
Guest User
Deluxe Suite King
Stayed in Jul 2024
Family
5 review
3.3/5
Posted on Aug 5, 2024
The hotel as a whole is not at the same level as the room rate. I feel that the service is not up to par. From the reception downstairs, check-in, restaurant service, and room service, I did not feel how thoughtful their service was. It felt rigid and unenthusiastic. The things they gave were also rather restrained. They did not order much for breakfast. The same was true for the hotel's supporting facilities. The supporting facilities did not look like big brands. It is okay for the top ten in Tokyo, but I think the first one is still a little short of the standard and the cost performance is not high.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable comment following your visit at Aman Tokyo. At the same time, kindly excuse the response in English.It was very regrettable that we could not meet your expectations. We are constantly working on further developing our offerings, and I appreciate you bringing up the areas in which we can improve.We hope to have the pleasure of welcoming you back to Aman Tokyo in the near future.Yours sincerely,Aman Tokyo
Anonymous User
Tokyo Suite King
Stayed in Jul 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Super good, the first city Aman. From service quality to hardware, everything is impeccable.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable comment following your visit at Aman Tokyo. At the same time, kindly excuse the response in English.We are delighted to learn that you had enjoyed your experience with us. We hope to have the pleasure of welcoming you back to Aman Tokyo in the near future.Yours sincerely,Aman Tokyo
DaL💗🍭
Deluxe Suite King
Stayed in Jun 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The environment is good, the decoration is very Japanese style, every time I come, I must stay at Aman, super satisfied Facilities: very good, complete, good, satisfied, happy, children like it, everything you need Hygiene: very good, complete, good, satisfied, happy, children like it, everything you need Environment: very good, complete, good, satisfied, happy, children like it, everything you need Service: very good, complete, good, satisfied, happy, children like it, everything you need
Original TextTranslated by Google
Response from Property: Dear DaL sama,Thank you for your valuable comment following your visit at Aman Tokyo. At the same time, kindly excuse the response in English.We are delighted to learn that you had enjoyed your experience with us. We hope to have the pleasure of welcoming you back to Aman Tokyo in the near future.Yours sincerely,Aman Tokyo
MIN
Tokyo Suite King
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 14, 2024
I prefer eating breakfast in my room. Be sure to go to the swimming pool.
Original TextTranslated by Google
Response from Property: Dear MIN sama,We appreciate you taking the time to rate Aman Tokyo positively.We are delighted to learn that you have enjoyed your experience at pool and In Room dining Breakfast with us and look forward to welcoming you back to Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo
Guest User
Deluxe Suite King
Stayed in Jul 2024
Family
19 review
4.5/5
Great
Posted on Jul 22, 2024
Not exceeding expectations, but not lower than expectations either. not bad.
Original TextTranslated by Google
Response from Property: Dear Guest,We appreciate you taking the time to rate Aman Tokyo positively.I have shared your comment with my management team and we will do our best for the further improvements on the guest experience at Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo
Guest User
Deluxe Suite King
Stayed in May 2024
Family
20 review
5.0/5
Outstanding
Posted on May 10, 2024
1. The location is excellent. There is a subway downstairs. It is one stop away from Tokyo JR Station, two stops away from Ginza, and just downstairs from the Imperial Palace. It is very convenient. 2. The breakfast is so rich, as shown in the picture, with many varieties, good quality, good taste, exquisite and delicious. There is also a Western breakfast, which can be delivered to the room for free, which is very considerate and thoughtful. 3. The night view is beautiful. Whether sitting in front of the window or lying on the bed, you can enjoy the dazzling night view of Tokyo through the large floor-to-ceiling windows, so that you can't bear to close the curtains when you sleep. 4. Whether it is front desk service, meal delivery or telephone service, they can be considerate, polite and enthusiastic, with high professional quality, and all aspects of service are worthy of such a high room price. It is worth the money. I plan to stay longer next time and experience it well.
Original TextTranslated by Google
Response from Property: Dear guest,We appreciate you taking the time to rate Aman Tokyo positively.We are delighted to learn that you have enjoyed your experience with us and very much look forward to welcoming you back to Aman Tokyo.Yours sincerely,Tomoko YagiGeneral ManagerAman Tokyo
Jane20082008
Deluxe Suite King
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 11, 2024
A hotel worth staying in. The design is grand and natural. The Wagyu Mapo Tofu in the hotel lobby bar cured my boring appetite for Japanese food. Got to see Mount Fuji in the morning. I also did yoga, swimming and spa the next day. There is also a shop in the front lobby where you can buy aman brand clothes and bags. It should be my must-stay hotel next time I go to Tokyo, but I think the Sakura Express I’m going to is almost fully booked.
Original TextTranslated by Google
6/12