〒102-8578 Tokyo, Chiyoda City, Kioicho, 4−1 ホテルニューオータニ ザ・メイン, Chiyoda Ward, Tokyo, 102-8578, JapanView Hotel Details
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Hotel New Otani Tokyo the Main Guest Reviews
4.6/5
Great
210 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.7
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All reviews(210)
Positive reviews(205)
Reviews with photos/video(48)
Great location(18)
Large rooms(16)
Convenient location(16)
Easy to get around(15)
Classy environment(9)
Garden view(6)
Tasty restaurant(6)
Tasty food(5)
Negative reviews(5)
Guest User
The Main Standard Room Bed Any
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Dec 8, 2024
The staff was great. This is a large hotel. The best things about it are: the gorgeous Japanese garden - just lovely. The rooms are clean. A newspaper was delivered every morning , which was a treat.
The hotel is about a 10 minute walk for two different underground stations - but not difficult to get too. Staff arranged a cab to the airport for us.
The outdoor pool was closed and there was a 50,000 yen change to use a gym with an indoor pool.
We stayed in the “Main” - very nice, but the bathrooms are a wee bit dated and somewhat crowded. Perfectly functional and clean!
I have found the pillows in Japan VERY firm and the New Otani is no exception. Perhaps having a pillow selection menu would be nice.
We enjoyed our stay.
Anonymous User
The Main Standard King Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The service is excellent. The room is spacious and the cleanliness is very good. The garden is so nice and unique.
6/7
HY
The Main Standard Room Bed Any
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 10, 2024
beautiful garden, nice breakfast, professional staff, spacious room, clean facilities!
Shuvabrata Mandal
The Main Standard Room Bed Any
Stayed in Oct 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Nov 11, 2024
Excellent service. Great location. Good and big room as compared to other Japanese hotels.
Hotelistic
The Main Shin Edo Standard Twin Room
Stayed in Mar 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The location is the most convenient one but still close to many tourist spots and city centre. Nice garden, polite staff, good food and cozy environment. Will visit this hotel again next time.
6/7
sandra
The Main Standard King Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 12, 2024
The garden of this hotel is magnificent... This is a top quality of high-end hotel , hotel staff are friendly n super helpful . The location is absolutely convenient if you drive. Free parking is available. The room size is huge and everything is so clean. We will definitely return to this hotel in our future visit.
Guest User
The Main Standard Room Bed Any
Stayed in Nov 2024
Solo travelers
7 review
4.5/5
Great
Posted on Dec 4, 2024
Great Value! Huge room! Good location ! Beautiful garden!
Guest User
The Main Standard Room Bed Any
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Thank you for your help and support during my travel!
Guest User
The Main Standard Room Bed Any
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on May 25, 2024
The hotel is next to Asakasa Palace where you can go running. It’s a big hotel but there are not many shops around there. It’s around 10 mins walk to Yotsuya JR station. The room is relatively bigger than other hotels of this price range in Ginza
Guest User
The Main Standard Room Bed Any
Stayed in Mar 2024
Business travelers
2 review
4.5/5
Great
Posted on Jun 18, 2024
The view from the restaurant of Fuji mountain was priceless. I learned it is a rare and special event. The swimming pool could have been better informed. The staff are friendly but can be more accommodating.
Guest User
The Main Quality Double Room
Stayed in Feb 2024
Business travelers
47 review
4.0/5
Very Good
Posted on Apr 28, 2024
Good hotel for business travel. Gym very basic, but room was good. Breakfast was a real highlight.
kim
The Main Standard Room Bed Any
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 13, 2024
Excellent experience in over all
Guest User
The Main Standard Room Bed Any
Stayed in Oct 2023
Business travelers
3 review
3.7/5
Posted on Dec 18, 2023
Location is a bit far from the Subway station.
Guest User
The Main Standard Room Bed Any
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Nov 9, 2023
Garden is the highlight.
Guest User
The Main Standard Twin Room
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 8, 2024
This is an old hotel with everything you need. It is indeed an excellent hotel in the central area. The hotel itself contains a large number of restaurants of various types, which can meet all dining needs. This hotel should undertake a large number of conferences and banquets, so there are still many people. Although the location is good, if you take the subway, you still have to walk a lot every day, and it is still a bit far from the subway entrance. There are many different views from the room angles, so make a good choice.