HOTEL MYSTAYS Haneda Reviews
HOTEL MYSTAYS Haneda
5 Chome-1-13 Haneda, Ota Ward, Tokyo, 144-0043, JapanView Hotel Details
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HOTEL MYSTAYS Haneda Guest Reviews
4.4/5
Very Good
464 review
Verified reviewsLocation4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(464)
Positive reviews(446)
Reviews with photos/video(113)
Offers pick-up/drop-offs(141)
Easy to get around(96)
Close to airport(88)
Convenient for shopping(33)
Delicious breakfast(20)
Friendly front desk staff(10)
Perfect for business trips(8)
Would stay again(6)
Negative reviews(18)
Anonymous User
Standard Double Room Non smoking
Stayed in Dec 2024
Family
13 review
Posted on Jan 7, 2025
Able to catch the shuttle from T1 to hotel though international flights are from T3. Room was basic, clean, acceptable. Service was good, check in relatively fast.
Response from Property: Thank you for choosing HOTEL MYSTAYS Haneda. Thank you very much for your feedback.We hope you enjoyed your stay with us. We will continue to strive to improve our service.We hope you will consider our hotel again when you come back around this area.HOTEL MYSTAYS Haneda Reception
clumsyEA
Grand Deluxe Quadruple Room Smoking
Stayed in Nov 2024
Family
41 review
Very Good
Posted on Dec 27, 2024
Good hotel for transit to other airports in Japan. Just 10 mins away by taxi from Haneda Airport. Taxi fare was about 1100yen to 3000yen for one way. Room is spacious for 4 beds and the travel cafe opens till 9:30pm. Please do online pre check in to get the assigned room In advance to save time.
If you want to hire a car, the rent-a-car is just next store. There are a few cheap restaurants like Ramen and beef rice at late night and a supermarket is open till 10pm nearby where you can buy cheap food as well. Yet the food tastes great regardless the price.
Response from Property: Thank you for choosing HOTEL MYSTAYS Haneda.Thank you very much for your time and for taking the time to provide us with your feedback.We hope you had a pleasant stay with us.As you mentioned, we have a Travel Café attached to the hotel, which is open to both guests and the general public and serves breakfast.We also have a late-night convenience store and a ramen shop nearby, which is especially appreciated by tourists.Maps of the surrounding area are available at the front desk, and we are happy to assist you if you need any assistance.We hope you will consider staying at our hotel again when you come back to the area.HOTEL MYSTAYS Haneda Reception
Gregory August
Standard Double Room Non smoking
Stayed in Aug 2024
Business travelers
16 review
Very Good
Posted on Sep 28, 2024
Second time at this hotel, fantastic location if you need to be near Haneda Airport. I had a very late arrival with all trains shut down, took the 5 minute taxi ride from airport to hotel which cost Yen 1,500.
Rooms are larger than a standard business hotel, gym is small but a very nice touch as most hotels in Japan do not have gyms.
Breakfast is standard but good.
Response from Property: Thank you for staying with us again. We are glad to hear your kind comment.Regarding the shuttle, as you mentioned that the final one departs at 12am from T3, so we need to ask our guest to take the taxi.We hoped you had a confortable time here. We hope to see you again in future. HOTEL MYSTAYS Haneda Reception
SomChaai
Standard Double Room Non smoking
Stayed in Jun 2024
Couples
19 review
Outstanding
Posted on Aug 13, 2024
just stayed for one night because of the late flight, but already felt good about this hotel, staffs are nice and helpful, the room was clean tidy and spacious, basic amenities you can grab from the lobby, good location near metro station, less than 10mins by taxi from the airport.
Response from Property: Thank you for choosing Hotel Mystays Haneda.We are very pleased to receive your high evaluation of our hotel.We hope you will visit our hotel when you come to the neighborhood.We look forward to serving you again.
喜欢遊日本者
Standard Twin Room Non smoking
Stayed in Nov 2024
Travel with friends
5 review
Outstanding
Posted on Dec 12, 2024
arrived at 11pm, stay near Haneda airport
Hotel mystays haneda. this is my 3 times stayed in this hotel. clean and nice.
Response from Property: Thank you for choosing at HOTEL MYSTAYS Haneda as always.We hoped you had a comfortable time here.We are glad to hear the kind comment from you. Please visit us again if you will come around this area.HOTEL MYSTAYS Haneda Reception
Melchew
Accessible Room Non smoking
Stayed in Oct 2024
Family
3 review
Posted on Nov 30, 2024
Good and convenient hotel for early flight next day. Airport shuttle is free and the driver is so helpful.
Response from Property: Thank you for staying at HOTEL MYSTAYS Haneda.How was your staying? We hope you had the comfortable time at the hotel.As you mentioned, there are shuttles to the airport and the guest who stays here can use for free.If you have the next time to come around here, we hope you will choose us again.Thank you very much for your kind comment.HOTEL MYSTAYS Haneda Reception
Hui Lan
Accessible Room Non smoking
Stayed in Oct 2024
Family
10 review
Very Good
Posted on Dec 25, 2024
Free Shuttle service is provided for airport transfers. Our triple room is big and comfortable without feeling cramped .
Response from Property: Dear guest, Thank you for choosing the HOTEL MYSTAYS Haneda.The hotel is located close to Haneda Airport, making it a popular choice for many guests using the airport.The shuttle bus does not require advance reservations and is available to all guests.We are very relieved to hear that you had a comfortable stay at our hotel.We hope you will consider our hotel again when you come back to the area.We look forward to seeing you again.Hotel Mystays Haneda Reception
MinnSG
Standard Double Room Smoking
Stayed in Sep 2024
Couples
12 review
Posted on Oct 31, 2024
HOTEL MYSTAYS Haneda is ideal for travelers needing a quick transfer from Haneda Airport to other destinations. Conveniently located near a train station, it offers easy access to public transportation, though reaching central Tokyo takes about an hour with two transfers. Dining options nearby are limited, with most restaurants opening in the evening. Breakfast at the hotel is optional, so plan accordingly if you prefer to dine elsewhere in the morning.
Response from Property: Dear guest,Thank you for staying at HOTEL MYSTAYS HANEDA.We really appreciate you taking the time to write to us.We are very pleased to hear that you had a pleasant stay at our hotel.We hope that you will consider our hotel for your next stay in the Haneda region.All of our hotel staff will work hard to improve the level of our service.Hotel Mystays Haneda Reception
Guest User
Standard Queen Room Non smoking
Stayed in Mar 2024
Couples
10 review
Very Good
Posted on Apr 30, 2024
Good location for late and early flight in Haneda airport.
Hotel provide shuttle service but it’s a 16 seater coach with some seats transferred to luggage storage. Possible full if you didn’t queue up the shuttle earlier when you plan to leave in some crowdy time slot.
No shuttle pickup at terminal 2 and you have to go T1 if you want to take the shuttle upon arrival. But the train at T2 is easily to access the hotel with 3 stops and 5 mins.
Response from Property: Thank you for choosing Hotel Mystays Haneda.As you mentioned, the shuttle bus from Haneda Airport to the hotel operates only at Haneda Airport Terminal 1 or Terminal 3.The bus service from Terminal 1 starts at 18:17, while the bus service from Terminal 3 starts at 22:37.If you are unable to meet the requested time, please take a train or cab.We look forward to serving you when you are in the area.We look forward to serving you again.Hotel Mystays Haneda Front Desk
LBNNN
Standard Double Room Smoking
Stayed in Sep 2024
Business travelers
4 review
Posted on Oct 19, 2024
The rooms at MyStays Haneda are very small. Previously, I stayed at MyStays Narita, where the rooms were much larger, and the hotel was overall much better. Additionally, the shuttle service was not available for my daytime flight, so I had to take the train
Response from Property: 感謝您預訂 MyStays 羽田酒店。感謝您的寶貴反饋。今後在裝修酒店客房時，我們會考慮您的反饋。
Saurabh761
Standard Queen Room Non smoking
Stayed in Sep 2024
Family
7 review
Posted on Oct 7, 2024
Room we booked was small. But i guess that’s typical of japan. Hotel is close to the airport, taxi ride at night cost us 1500 Yen (2 Adults 1 child with 3 pieces of luggage). There is a shuttle from the hotel to the airport every 20 minutes.
Response from Property: Thank you for staying with us. We are glad to hear your comment.How was your stayig? There are several room types available, so you can choose the room that best suits the number of people in your group. Also the shuttle is available for guests who stay here. If you will visit around here, we hope to see you again.HOTEL MYSTAYS Haneda Reception
Anonymous User
Standard Hollywood Twin Room Non smoking
Stayed in Jul 2024
Family
2 review
Very Good
Posted on Aug 9, 2024
The hotel was clean
Response from Property: Thank you for choosing Hotel Mystays Haneda.We are very pleased to hear that your room was clean.We hope you will visit our hotel when you come to the neighborhood.We look forward to serving you again.
Guest User
Superior Queen Room Non smoking
Stayed in Aug 2024
Couples
19 review
Very Good
Posted on Oct 6, 2024
Provide shuttle bus to haneda airport in three terminal . Breakfast is delicious in reasonable price. Two convenient store 7/11 nearby and some restaurants . Recommended
Response from Property: Thank you so much for staying at hotel Mystays Haneda.We are so glad to hear that you had a comfortable stay at our hotel.Your kind comments are deeply appreciated.We look forward to seeing you again.
Anonymous User
Standard Double Room Non smoking
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on May 28, 2024
Excellent service and location. Highly recommend.
Response from Property: Thank you for choosing Hotel Mystays Haneda.The entire staff is relieved to receive your highly positive review.Our hotel offers a variety of room types, from one bed to four beds.Please consider staying here with your family and friends.We look forward to welcoming you again.Hotel Mystays Haneda Front Desk
Guest User
Standard Hollywood Twin Room Non smoking
Stayed in Aug 2024
Solo travelers
1 review
Very Good
Posted on Sep 7, 2024
The aircon can’t get to the set temperature, the room was so hot.l especially when you return to the room after a few hours out.
Response from Property: Thank you for choosing Hotel Mystays Haneda.We are very sorry for your discomfort regarding the use of the air conditioner.Did you receive only one room key?If we have given you more than one room key, please use the air conditioner with the room key inserted without removing it.It is possible to keep your room cool even when you go out.Please use our hotel when you are in the neighborhood.We look forward to serving you again.Hotel Mystays Haneda Front Desk