HOTEL MYSTAYS Haneda Reviews

Name: HOTEL MYSTAYS Haneda
Address: 5 Chome-1-13 Haneda, Ota Ward, Tokyo, 144-0043, Japan, 5 Chome-1-13 Haneda, Overseas, Japan
Rating: 4.5

HOTEL MYSTAYS Haneda

5 Chome-1-13 Haneda, Ota Ward, Tokyo, 144-0043, JapanView Hotel Details

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HOTEL MYSTAYS Haneda Guest Reviews

4.5/5

Great

309 review

Verified reviews

Location4.6

Amenities4.4

Service4.5

Cleanliness4.5

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All Reviews(309)

Positive reviews(299)

Reviews with photos/video(72)

Easy to get around(75)

Close to airport(68)

Offers pick-up/drop-offs(54)

Large rooms(17)

Great value for money(17)

Convenient for shopping(16)

Delicious breakfast(12)

Friendly front desk staff(6)

Negative reviews(10)

Guest User

Standard Queen Room Non smoking

Stayed in Apr 2024

Couples

7 review

4.0/5

Very Good

Posted on Apr 30, 2024

Good location for late and early flight in Haneda airport. Hotel provide shuttle service but it’s a 16 seater coach with some seats transferred to luggage storage. Possible full if you didn’t queue up the shuttle earlier when you plan to leave in some crowdy time slot. No shuttle pickup at terminal 2 and you have to go T1 if you want to take the shuttle upon arrival. But the train at T2 is easily to access the hotel with 3 stops and 5 mins.

Response from Property: Thank you for choosing Hotel Mystays Haneda.As you mentioned, the shuttle bus from Haneda Airport to the hotel operates only at Haneda Airport Terminal 1 or Terminal 3.The bus service from Terminal 1 starts at 18:17, while the bus service from Terminal 3 starts at 22:37.If you are unable to meet the requested time, please take a train or cab.We look forward to serving you when you are in the area.We look forward to serving you again.Hotel Mystays Haneda Front Desk

Anonymous User

Standard Double Room Non smoking

Stayed in May 2024

Family

7 review

5.0/5

Outstanding

Posted on May 29, 2024

Excellent service and location. Highly recommend.

Response from Property: Thank you for choosing Hotel Mystays Haneda.The entire staff is relieved to receive your highly positive review.Our hotel offers a variety of room types, from one bed to four beds.Please consider staying here with your family and friends.We look forward to welcoming you again.Hotel Mystays Haneda Front Desk

Guest User

Standard Queen Room Non smoking

Stayed in Dec 2023

Couples

9 review

3.5/5

Posted on Jan 8, 2024

Location is nearby to airport, provide shuttle service. Convenient store in waliking distance, cleanliness, breakfast and services are average .

Response from Property: Thank you very much for staying at Hotel MyStays Haneda. Also, thank you for taking the time to leave us your comments. As our customers have said, our hotel is located about 10 to 15 minutes by car from Haneda Airport, and we operate a shuttle bus. The timetable can be checked on the official website and is used by many customers every day. We also have a map of the area around the hotel available at the front desk, so please feel free to ask us about it the next time you visit us. We will also share your comments regarding our service with our staff and work hard to provide better service and food so that you can have a more comfortable stay. We hope that you will consider our hotel again when you are in the area. Thank you very much for your time. Hotel MyStays Haneda Front

Guest User

Standard Double Room Non smoking

Stayed in May 2024

Couples

1 review

4.7/5

Amazing

Posted on May 26, 2024

The staff were welcoming and helpful, the room was comfortable, standard size for Japan :)

Response from Property: Thank you for choosing Hotel Mystays Haneda.We hope you had a pleasant stay with us during your stay.Thank you again for your overall high evaluation of our hotel.We look forward to welcoming you to our hotel when you are in the area.We look forward to welcoming you again.Hotel Mystays Haneda Front Desk

yongkv

Superior Queen Room Non smoking

Stayed in Apr 2024

Family

3 review

4.7/5

Amazing

Posted on Apr 28, 2024

Great location near Haneda airport. This hotel provide free shuttle bus from airport which is convenient for families traveler like us with late flight. Helpful receptionist with English speaking 👍🏼

Response from Property: Thank you for choosing Hotel Mystays Haneda.We would like to thank you again for your compliments on the shuttle bus and our customer service.We look forward to welcoming you to our hotel when you are in the area.We look forward to welcoming you again.Hotel Mystays Haneda Front desk

Anna

Standard Semi Double Room Non smoking

Stayed in Apr 2024

Couples

4 review

5.0/5

Outstanding

Posted on Apr 10, 2024

An excellent place to spend the night after a jet-lag. The hotel is close to Haneda airport.

Response from Property: Thank you for choosing Hotel Mystays Haneda.We hope you had a pleasant stay with us during your stay.Our hotel is located 10 to 20 minutes from Haneda Airport, so please feel free to visit us when you are in the area.We look forward to serving you again.Hotel Mystays Haneda Front Desk

Guest User

Standard Double Room Non smoking

Stayed in Mar 2024

Couples

3 review

5.0/5

Outstanding

Posted on Mar 8, 2024

second time here. great hotel to catch morning flights out of Haneda..shops and restaurants nearby and also train station

Response from Property: Thank you for choosing Hotel Mystays Haneda.Thank you again for using our shuttle bus.If you have any comments or opinions during your stay, please fill out the questionnaire form.You can find the survey form in the information book in your guest room or at the front lobby, so please feel free to give us any kind of feedback. Your valuable feedback will help us improve our services.We look forward to serving you again.Hotel Mystays Haneda Front Desk

Guest User

Superior Double Room with Kitchen Non smoking

Stayed in Feb 2024

Couples

1 review

4.5/5

Great

Posted on Feb 27, 2024

My partner and I loved this hotel! It was close to great food, the train, multiple connivence stores, and the airport. We were able to drop off our stuff after the flight and start exploring immediately. The room was simple but nice and the front desk was very kind checking us in in English. I would definitely stay here again!

Response from Property: Thank you for choosing Hotel Mystays Haneda. All of us at Hotel Mystays Haneda are relieved to hear that you were satisfied with your stay. Our hotel offers luggage storage before check-in and after check-out. After check-out, you can pick up your luggage on the same day free of charge. We also offer a delivery service from the hotel to another location, so please do not worry even if you have a lot of luggage. We hope you will visit our hotel when you come to the neighborhood. We look forward to serving you again. Hotel Mystays Haneda Front Desk Translated with DeepL.com (free version)

Chshch

Standard Semi Double Room Non smoking

Stayed in Dec 2023

Family

4 review

5.0/5

Outstanding

Posted on Dec 27, 2023

The position of the hotel is excellent which is close to station. There was also free shuttle bus service which could provide you access to Haneda Airport directly from the hotel.

Response from Property: Dear guest, Thank you for staying with us. Did you have a great time here?As you mentioned, we are close to Haneda airport.There is also a train staion called Anamoriinari staion is 5 minutes.We hope it wil be helpful for our guests.If you come around here again, please choice this hotel again.We hope to see you in future again.HOTEL MYSTAYS Haneda Reception

Guest User

Run Of House

Stayed in Dec 2023

Business travelers

11 review

4.5/5

Great

Posted on Dec 20, 2023

The location was close to Haneda Airport and since the metro was running till late night, it was easy to travel to this hotel.

Response from Property: Dear guest,Thank you for staying with us and be given a kind comment.How was your staying?Our closest station is calle Anamoriinari station on Keikyu-Line.As you mentioned, it is quite close and running around 24am.We hope to see you in future again.Kind Regards, HOTEL MYSTAYS Haneda Reception

ilmm

Standard Double Room Smoking

Stayed in Dec 2023

Family

5 review

3.2/5

Posted on Jan 6, 2024

The bath towel is not dry when I check into the room. But like the coin laundry area, where more washing machines provided compared to other hotels.

Response from Property: Dear guest, Thank you for staying with us.We apologize for the inconvenience caused as the bath towels were not dry.We will share this comment with our cleaning staff to confirm carefully too.We are pleasure that you liked our laundry room. There are 4 wash machines and 4 dryer for free and are available for 24 hours.We hope that if you come around here again, please choice our hotel again.HOTEL MYSTAYS Haneda Reception

Guest User

Standard Double Room Smoking

Stayed in Aug 2023

Solo travelers

2 review

5.0/5

Outstanding

Posted on Sep 7, 2023

The room is very nice and breakfast tastes great

Response from Property: Dear guest, Thank you for choosing HOTEL MYSTAYS Haneda.We are very pleasure that you spent great time with us. We also wonder if you were satisfied the quantity of breakfast.Our breakfast is buffet style, please have all you want next time.We hope to see you in future again.HOTEL MYSTAYS Haneda Reception

Cheuk

Standard Semi Double Room Non smoking

Stayed in Feb 2024

Family

1 review

4.7/5

Amazing

Posted on Mar 3, 2024

A nice hotel for a short stay near Haneda Airport!

Response from Property: Thank you for choosing Hotel Mystays Haneda.Our hotel is located near Haneda Airport and is only a 5-minute walk from the nearest station, Anamoriinari Station, which is very popular for its location.We hope you will visit us again when you come to the area.We look forward to serving you again.Hotel Mystays Haneda Front Desk

JY121

Grand Deluxe Quadruple Room Non smoking

Stayed in Aug 2023

Family

2 review

4.0/5

Very Good

Posted on Aug 27, 2023

The hotel is quite near haneda airport and it is good to have a shuttle bus to the airport

Response from Property: Dear guest, Thank you for staying at HOTEL MYSTAYS Haneda.We hope that you spent comfort time with us. As you mentioned, we have bus service to Haneda airport.These are first come first serve basis. We are pleasure if you could get on it.We hope to see you in future again, and appreciate for your kind comment.HOTEL MYSTAYS Haneda Reception

Guest User

Standard Queen Room Smoking

Stayed in Jul 2023

Solo travelers

17 review

5.0/5

Outstanding

Posted on Jul 11, 2023

The location was convenient. I had an overnight layover and there was even a late night shuttle bus. I took a train the next day to the airport because it was so near and cheap. I'll definitely be back!

Response from Property: Thank you very much for staying at Hotel Mystays Haneda. Thank you for taking the time to send us your impressions of our hotel. Our hotel is well received for its easy access to Haneda Airport. Shuttle buses departing from the airport run until midnight at Terminal 1 (00:07) and until midnight at Terminal 3 (00:17), making it possible to catch a late flight. We hope you will stop by Hotel Mystays Haneda the next time you are looking for a hotel near the airport. We look forward to serving you again.