The Square Hotel Ginza Reviews
The Square Hotel Ginza
2 Chome-11-6 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, JapanView Hotel Details
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The Square Hotel Ginza Guest Reviews
4.3/5
Very Good
261 review
Verified reviewsLocation4.4
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(261)
Positive reviews(251)
Reviews with photos/video(56)
Clean and tidy(60)
Easy to get around(41)
Convenient for shopping(23)
Small room size(19)
Close to metro(14)
Well designed(8)
Perfect for business trips(6)
Friendly front desk staff(5)
Negative reviews(10)
Ls Siu
Superior Twin Room
Stayed in Dec 2024
Family
5 review
Posted on Jan 10, 2025
Great location. Good staff. Breakfast does not worth the price. Breakfast is too simple and have too little choices and usually not enough spaces for customers.
Response from Property: Thank you for staying at the square hotel GINZA, leaving your reviews in detail. We are glad you were satisfied with the services received from our staff and the location. On the contrary, we are sorry about the breakfast buffet not having enough variety. We take note to your comments, and further improve our services. Once again, thank your for your review, and we look forward in welcoming you again.Best regards, the square hotel GINZA. Reception, Nishijima
Lewislw
Moderate Double Room
Stayed in Jun 2024
Family
24 review
Posted on Sep 3, 2024
Smaller than I expected , good location , walkable to Main Street in Ginza
Response from Property: Dear Guest.Thank you for staying at The Square Hotel Ginza.We appreciate for the taking time to writing for us.Sorry for inconvenience about not meeting the expectation.and we are very glad for the lovely comment for the location.We are looking forward to visit again.Best Regards,Bishal
A Gastronomic and Travel Enthusiast
Superior Twin Room
Stayed in May 2024
Family
26 review
Outstanding
Posted on Jun 14, 2024
Hotel is centrally located in ginza and very convenient to travel, hotel staff are very friendly and the lobby cafe is also very cozy. It serve very nice cafe latte. Highly recommended
Response from Property: Dear Mr.lau, thank you for having visited the square hotel Ginza and for shearing other reviewers in detail. We are glad to hear that you had a great stay with us, our convenient location and area. Thank you for your compliments to our staff, we will send your message to all of them. Once again, we sincerely appreciate the comment you gave us. We would be very grateful if you stay at our hotel on your next exploration of Japan.Bishal
Sara
Premier Twin Room With Sofa Bed
Stayed in Apr 2024
Family
59 review
Outstanding
Posted on May 29, 2024
We spent many night here and we like this hotel. Next time we will come back again. It is near food and shopping place and metro. It is not for to Akihabara 3 km
Response from Property: Dear Guest. Thank you for staying at the square hotel GINZA.We greatly appreciate your good ratings and comments. We will make every effort to make guest more comfortable. Please come to the hotel if you have the opportunity. Best regards.the square hotel GINZA.
natalie
Superior Twin Room
Stayed in Mar 2024
Couples
7 review
Great
Posted on Jul 8, 2024
Fantastic location. Rooms are small but comfortable and had everything we needed. Well thought out. The onsen and laundry facilities were a plus
Response from Property: Thank you for having visited at the square hotel Ginza and for shearing other reviewers in detail. We are very delighted to hear that your stay with us was a great experience. Especially thank you for your lovely comments about our location and public bath and also laudry service.Once again, we thank you for the comment you gave us, and we are looking forward to welcoming you back again in the future.Bishal
Guest User
Superior Double Room
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Sep 9, 2024
So easy to check in and check out! The rooms were so clean everytime but unfortunately, all 4 rooms we got are facing a white wall when we open our curtains! Kinda claustrophobic 🥺 also, their coffee is very acidic haha but their buffet breakfast, you will be amazed though not a wide spread, it was really good and filling. Overall, highly recommended boutique hotel!
Response from Property: Dear Guest,Thank you lovely comment about check in and check out and rating us with maximum score.Thank you for your feedback, we take note for future reference. We will work to further improve our service. So, if you have a chance to come to Tokyo, please stay with us again. Thank you for your precious time.Bishal
Yeung Kin Chow
Superior Twin Room
Stayed in May 2024
Family
5 review
Great
Posted on Jul 6, 2024
The staff are courteous and helpful in assisting check-in and check-out. Despite the room is small it is clean
Response from Property: Thank you for staying at the square hotel Ginza and the minutes dedicated to sharing your experience with us.Thank you for your compliments to our staff, we will send your message to all of them. we sorry for that our room because in ginza the space is very limited thats why our room is also limit.Greetings from the square hotel Ginza team and we hope to welcome you again.Bishal
Guest User
Moderate Double Room
Stayed in May 2024
Family
3 review
Very Good
Posted on Jun 25, 2024
The room was dark and 15m2. Read well all the details of the Hotel before doing the reservation. Ive read regarding 15m2 and was ready for it, but that it will be almost black and with window to the wall - was a real surprise. The rest is ok: good service, moderate breakfast and great location.
Response from Property: Thank you for your feedback, we take note for future reference. We will work to further improve our service. So, if you have a chance to come to Tokyo, please stay with us again. Thank you for your precious time.
Guest User
Premier Twin Room With Sofa Bed
Stayed in Aug 2024
Family
1 review
Very Good
Posted on Oct 6, 2024
Close to everything but not really when it comes to food variety.
Response from Property: Dear guest,Thank you for taking your time and writing for us,we are glad to hear that about location.Thank you for feedback about food variety.In ginza there is also too many restaurant near by,Next please come to ask in front desk.we are looking forward to seeing you.Best regards,The Square Hotel Ginza.Bishal
AO AO AO
Premier Twin Room With Sofa Bed
Stayed in Nov 2023
Family
12 review
Very Good
Posted on Dec 17, 2023
Location is on the quieter side of Ginza. Quite a busy hotel. With public shower and small Onsen
Response from Property: Dear guest, Thank you for your stay at the square hotel Ginza. We are very glad that you were satisfied with our facilities and our hotel location. However we are sorry for giving you a such image for our staff, we will do our best to improve our service as soon as possible. We hope that you will have a pleasant time on your next trip. Best regards, the square hotel Ginza, Reception, Akira Murayama
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
2 review
Great
Posted on Jun 28, 2024
Front desk staff is a little grumpy.
overall is a good hotel at good location.
Response from Property: Thank you for your feedback, we take note for future reference. We will work to further improve our service. So, if you have a chance to come to Tokyo, please stay with us again. Thank you for your precious time. Bishal
Guest User
Premier Twin Room With Sofa Bed
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Apr 13, 2024
The facilities very complete
Two thumbs up
There is a public bath
Laundry
Ice machine
Vending machine
Microwave
Very helpful staff
Response from Property: Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
ザ・スクエアホテル銀座 the square hotel GINZA
ゲストサービス Nomin
Chii Yoshiki
Moderate Double Room
Stayed in Apr 2024
Couples
6 review
Outstanding
Posted on Jul 10, 2024
Was there for a Japan trip.. Is near to a nice place which can run to castle area...
Response from Property: Thank you for staying at the square hotel Ginza, sharing your experience and rating us with the maximum score. We are so pleased to know that you are satisfied with our facilities and the service received. As you said, the location is very convenient to visit the city, well connected with the most popular areas of Tokyo. Bishal
HenningA
Moderate Double Room
Stayed in Feb 2024
Couples
1 review
Amazing
Posted on Mar 15, 2024
We had a very nice stay. The room was small but arranged well. It had everything you need. We were a bit early for check-in and just wanted to store our luggage until than as our room was ready the friendly staff did check us in already though. The location is nice with a couple of metro stations nearby and reachable directly from Haneda airport, not much sightseeing in walking distance though. Can recommend for a stay in Tokyo.
Response from Property: Dear guest,
Thank you for taking the time to share your feedback. While I hope you have a better experience, we learn from feedback like this and use it to improve. We strive to provide an excellent guest experience, but in this case we clearly failed to do so. If you give us a chance to earn back your trust, I can assure you that we will do our best to provide you with a great hotel experience that many of our guests enjoy.
Sincerely,
Ginza Plaza Hotel.
Wen Cheng
Superior Twin Room
Stayed in Dec 2023
Travel with friends
6 review
Outstanding
Posted on Jan 26, 2024
Great location very near to shopping district and near by to few subway stations , great and help staff, love the public bathhouse enjoy it every night after long walk.
Response from Property: Thank you for staying at the square hotel Ginza and the minutes dedicated to sharing your experience with us. As you mentioned, the great location, public bath are some aspects that make us different from other hotels. The location is ideal for having your lunch or dinner with a great variety of restaurants in our surroundings, and well connected with the most popular areas of Tokyo. Thank you for your compliments to our staff, we will send your message to all of them. Greetings from the square hotel Ginza team and we hope to welcome you again Best regards, the square hotel Ginza, Reception, Zoran Josifovski