Courtyard Tokyo Station

Good location The staff are very nice and have been helpful. The hotel is located at city centre, only 5 minutes walk from underground mall which has wide variety of food and shops.

I booked a Creators Queen room as a gold member. No upgrade but I was able to get late checkout. On check in I received a cookie and was notified that I could get beverages such as coffee at the front desk which was a pleasant surprise. I’m sorry but I must be honest in my review that the room itself was quite small. Technically more spacious than a local Japanese business hotel, perhaps, but not much more. I do not expect a huge room from the Courtyard brand and admittedly I booked on a heavily discounted rate. For that reason, I will rate my experience as average however if I had paid full rack rate for the rooms this hotel has I would have found the situation unacceptable. I’m quite surprised to see the other reviews here touting value. Have they stayed in Tokyo or most hotels before? When it comes to Marriott, for just a bit more per night you can stay somewhere like the Westin or the Mesm, Autograph Collection with spacious rooms and much nicer amenities. Perhaps it’s the location but the average nightly price does not make sense to me considering the local business hotel competition. The hotel itself is quite small. It is 4 floors high with the lobby on the top floor, fitness room on floor 3, rooms on floor 2, and the restaurant and entrance on floor 1. What I can say is great is, of course, the location. The hotel is about 2 blocks from Tokyo station which is likely the most prestigious station in Japan. The hotel is actually right next to Kyobashi station on the Tokyo Metro Ginza Line which I would actually suggest over JR as it is closer. I try to give every hotel I stay at a fair shake and enjoy it for what it is. As I stated previously, for the special rate I paid I had an acceptable experience. However, after research, if I had paid the regular rate for this hotel I would have been beside myself. The average price paid vs value received is simply not there when you consider the other options in Tokyo both budget and upscale. It is all for the location? Otherwise I honestly struggle for a reason to desire staying at this particular Courtyard.

I could not have chosen a better hotel than this for my first visit to Japan for a convention in Tokyo. Located in the the Kyobashi Tower, this was a perfect blend of location, customer service. I arrived just after midnight and the reception was amazing. They were very courteous, quick, efficient to ensure that I get into my room as quick as possible as they understood how a 10 hrs flight felt. The room was a good size by Tokyo standards and the bed was comfortable. The morning breakfast at Lavarock was a fantastic spread of western, Japanese and oriental choices. The chicken Pho was brilliant. The staff were ever smiling and very happy to serve you. The coffee and the fresh orange juice were amazing. The hotel is about 7 minutes from the Tokyo station and access to station as a breeze. The staff were also very diligent and proactive when I asked about certain routes to visit Asakusa and Tokyo tower. They provided me with a paper map and marked the stations/ routed to take to save time. The hotel also has an money exchange machine and was a useful touch. The service consistency of all the staff was amazing and every day was well taken care for. At breakfast on the last, I was chatting with the staff at the restaurant and happen to mention about my train ride to Osaka. They put together a small sank bag for me to carry on the train. While its a a simple gesture, it went a long way to make me feel special. One of the best hotel stays, Jikai made arigatōgozaimashita!