Smile Hotel Sugamo Reviews

The hotel is quite close to Sugamo Station (about 5 minutes walk). Staff at reception speak fluent English which helped me a lot because I do not speak Japanese at all. Room is small but tidy. Cleaning person cleaned my room and replace towels every day. Price is relatively cheap with excellent service. I would definitely consider order this hotel again when I visit Tokyo next time.

Great hotel! 5 minutes arrive JR Sugamo station! 5 mins arrive 24 hours super market

near jr station, nice Chinese food just downstairs, easy access to major stations

Exceptional stay! Luxurious accommodations, impeccable service, and delicious restaurants nearby! Can't wait to return!

Good service at front desk & walk within 10 min to Subway station

Not bad hotel. Bed a bit small for us but manageable. Location is so near to a lot of places we want to go. Some staffs understand English.

Rooms are very small and can't fit 2 people at the same time. No area for luggage. Very dusty all over the place and there's only 2 sockets for charging. Not very convenient for a long stay.

This hotel is all you need as a solo traveler. I loved the location, it’s not far from subway station (the hotel is marked even at the subway map). Easy to reach Airport Express station and popular areas like Shibuya, Shinjuku and Harajuku. The staff was really friendly and helpful, the room was small but there was enough room for my opened suit case. The fact that this hotel has its own laundry is a huge advantage. So you could bring less cloth for your trip, just wash it there. Aircon is a blessing in the summer, but do not leave it for a night. Even on low mode it’s very powerful (i got sick because of it). Strongly recommend it. If I come to Tokyo once more, I will stay here

There are 2 metro stations near the hotel (But one is about 6 mins away from the hotel), basically you can travel around Osaka easily. Receptionists are polite and can speak English. The room is clean and comfortable.

convenience location, good condition

very pleasant stay. staff were helpful. very close to sugamo station.

This was my first trip to japan. l didn't really know what to expect but Smile hotel made it feel like home. the staff from the front desk to the cleaners made the experience better. the staff don't know much English but guess what you're in Japan! learn some Japanese or be patient with the staff as they will be with you. the service was excellent to me, l enjoyed the morning tea bags they give to you. the location is very ideal next to a lot of restaurants and convenient stores. the biggest one for me was it's a minute away from the JR Line(train) which you can connect to a lot of the tourist spots like shinjuki, Akihabara and shibuya. it should take you less than 20 mins to get there. l loved my experience and would definitely recommend staying here. The price for the rooms are great for the size of the room. P.S Also get a suica card don't waste money on the paper ticket believe me your experience with trains will be much better.

Family mart next to the hotel, close to Sugamo subway station same line of Shibuya and Shinjuku easy to move around, private room with toilet it’s small but tidy and clean I had a good time here :)

Very nice, clean and comfy hotel. Very close to the train station too.