Flexstay Inn Higashi Jujo Reviews
Flexstay Inn Higashi Jujo
2 Chome-10-2 Nakajujo, Tokyo, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Flexstay Inn Higashi Jujo Guest Reviews
3.8/5
Good
63 review
Verified reviewsLocation4.1
Amenities3.5
Service3.9
Cleanliness3.5
Filter by:
Sort by:
All Reviews(63)
Positive reviews(55)
Reviews with photos/video(14)
Awesome stay(15)
Room was average(13)
Great value for money(11)
Easy to get around(8)
Near shopping area(6)
Convenient for shopping(5)
Negative reviews(8)
Mazlin Mazlan
Economy Semi Double Room
Stayed in Jan 2024
Couples
6 review
Very Good
Posted on Feb 7, 2024
Easy access to train stations very convenient place and very good service but they don’t have a cleaning service but they provide kitchen and laundry services
Response from Property: Thank you very much for staying at Flexstay Inn Higashijujo.We are glad that we were able to provide you with a comfortable stay.Please note that this hotel does not provide room cleaning during your stay.In addition to vacuum cleaners, the front desk also lends out cooking utensils, so if you need daily necessities, please contact the front desk.We are looking forward to seeing you again.Best regards.
Leandro
Standard Semi Double Room（Non-smoking）（No kitchen）
Stayed in May 2024
Couples
1 review
Very Good
Posted on May 11, 2024
Clean!
Response from Property: Thank you very much for using Flexstay Higashijujo.We are very happy that our customers were able to have a clean and comfortable stay.We are looking forward to seeing you again.Best regards.
Anonymous User
Economy Semi Double Room
Stayed in Sep 2023
Solo travelers
27 review
Posted on Sep 11, 2023
The hallway to the rooms do look like a prison. The rooms are very small and many rooms are smoking rooms.
The cleanliness is still acceptable but I will not choose to stay here again even for the price.
Response from Property: Thank you for choosing us among many hotels.We are very sorry to hear that your stay was not a comfortable one. Our building is long in the depth direction, so the hallways are long.Regarding the rooms, all the rooms at this hotel are 12 square meters and are divided into economy type and standard type. The one we used this time was the economy type. Standard type rooms are equipped with a 24-inch TV and a bed. The bed is placed along the wall, making the room feel spacious. We would appreciate it if you would consider it. All of our hotel staff look forward to your next visit.FLEXSTAY INN Higashi Jujo Manager Hara
Guest User
Economy Semi Double Room
Stayed in May 2023
Business travelers
8 review
Outstanding
Posted on May 4, 2023
The hotel is clean and very close to train station. But the train station does not have the elevator to carry the lugguage by stair.
Anyhow everything is comfortable and warm in flexstay Inn higashi jujo.
Response from Property: Thank you for your stay FLEXSTAY INN Higashi Jujo.We would be happy if this hotel became a good memory of your trip in Tokyo.The closest to this hotel is the South Exit of Higashi Jujo Station. However, there are only stairs at the south exit. be careful.We are waiting for you to come again.Best regards.
Guest User
Economy Semi Double Room
Stayed in Aug 2023
Family
10 review
Posted on Aug 24, 2023
just because a rude receptionist I gave a low mark .although the room is small and old furnished but much better than 6 years ago.and the location is really good .if without that impolite guy maybe I will live again
Response from Property: Thank you for using FLEXSTAY INN Higashi Jujo. Please accept our sincere apologies for the inconvenience caused by the response of our hotel staff during your stay. We will provide strict guidance to ensure that this does not happen in the future.Although there are still some shortcomings, we will continue to aim for a better hotel that satisfies our customers, so please accept our apologies for this matter. Last but not least, thank you very much for taking time out of your busy schedules to provide us with your feedback. All the staff of our hotel look forward to welcoming you back on your next visit.FLEXSTAY INN Higashi Jujo Manager Hara
KP111
Economy Semi Double Room
Stayed in Jul 2023
Couples
1 review
Very Good
Posted on Jul 12, 2023
It was actually really good and was a pleasant stay! I do wish they did room cleaning but its okay to do it myself as well. I would definitely come back here again!! Super close to the station which was so convenient and great after a long day out. Also across a 7eleven store! And there’s restaurants neighbors 🕺
Response from Property: Thank you for using FLEXSTAY INN Higashi Jujo.We are very glad to hear that you appreciated the cost performance and the location. It is very close to the station, which is the point that everyone is pleased with.We will take into account your feedback and try to make it a better hotel. Our All staff are looking forward to seeing you again.
Thidarat
Economy Semi Double Room
Stayed in Sep 2022
Solo travelers
1 review
Very Good
Posted on Oct 1, 2022
The price is very cheap and affordable for a student. The hotel is very near the station but the station does not have any escalators or elevator so it’s a bit tough for travelers who have heavy luggage. Nearby has convenient store and also the restaurant too! In the room, there is everything you needed for the living. You can borrow the fried pan to cook your meal if you want. The room is not that clean. There are a lot of dust and I am allergic to that so it’s a hard time for me to sleep in the room plus the train’s sound is very loud.
Response from Property: Thank you for choosing FLEXSTAY INN Higashi-Jujo, and we appreciate you taking the time to share your feedback with us. Please accept my most sincere apologies for a great deal of discomfort you experienced caused by the insufficient room preparation. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. However, this time it was not up to the standard to provide comfortable condition for our guest to be staying in. Your opinion is very important for us to constantly improve our service. Hoping to have the opportunity to host you soon again. Sincerely, Front, FLEXSTAY INN Higashi-Jujo
arina 1117
Economy Semi Double Room
Stayed in Mar 2023
Couples
1 review
Outstanding
Posted on Mar 28, 2023
Very close to JR train station so it was convinient!! Very rocommended
Response from Property: Thank you for using FLEXSTAY INN Higashi Jujo. We are very happy to hear that you appreciated the cost performance and the cleanliness of the room. We will continue to aim for a higher-ranked accommodation facility so that we can help our customers have a more comfortable stay. All the staff are looking forward to seeing you again.
Guest User
Economy Semi Double Room
Stayed in Mar 2022
Solo travelers
3 review
Very Good
Posted on Jun 17, 2022
It was fine. You get what you paied for. Room is clean but small.
Response from Property: Dear Guest,Thank you so much for your words regarding your recent stay at our Flexstay Inn Higashi Jujo.We appreciate you taking the time to share your past experience regarding our services as it helps us to better understand how best to services our valued guests.Thank you for writing a review. Looking forward to your soon return to visit.Sincerely, Front, Flexstay Inn Higashi Jujo
karroy
Economy Double Room
Stayed in Apr 2024
Other
5 review
Posted on May 11, 2024
There are cockroaches in the room 😅 but the transportation is really convenient and the price is very cheap
Original TextTranslated by Google
Response from Property: Thank you very much for using Flexstay Higashijujo. However, we apologize for any inconvenience caused. As the seasons warm up, insect outbreaks are inevitable and I feel like this is a big problem. We have prepared countermeasures. If you have any questions, please contact the front desk. I look forward to meeting you again. Sincerely.
Esh03
Economy Semi Double Room
Stayed in Jan 2024
Other
2 review
Outstanding
Posted on Jan 10, 2024
close to transportation facilities, safe and quiet
Original TextTranslated by Google
Response from Property: Thank you for choosing Flexstay Inn Higashijujo.We would be very honored if you felt that your stay was safe and comfortable.We would also like to thank you for your very high review.We hope that you will choose this hotel again when you visit Japan again.Sincerely.
Cancanlu
Economy Double Room
Stayed in Sep 2023
Friends
3 review
Posted on Sep 9, 2023
There were cockroaches in both rooms (in addition to cockroaches, there were other small flying insects in the room). The service attitude at the front desk was also very poor. The room also had a strange rancid smell. For this reason, we also bought two deodorants. Didn't suppress the taste
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Flexstay Inn Higashijujo. We sincerely apologize for the inconvenience caused to you by the attitude of the hotel staff and the lack of room cleanliness during your stay. In the future, we will conduct thorough inspections during cleaning in an effort to prevent this from happening again. We will also provide appropriate guidance to all staff and take appropriate actions to ensure that something similar does not happen again in the future. We will continue to work hard to improve the customer service attitude of all employees. We kindly ask for your understanding in this matter. We would be delighted if you could use our facilities again. Our entire staff looks forward to your visit. Former manager of Flexstay Inn Higashijujo
MM旅遊中
Economy Semi Double Room
Stayed in Aug 2023
Couples
4 review
Posted on Sep 14, 2023
The room is small and there is no cleaning service, but it is fully equipped and has a laundry room. It takes 10 minutes to get to Ikebukuro from Higashijujo/Jujo Station and 20 minutes to Shinjuku, which is very convenient.
Opposite is a 7-11, and there is a yakitori restaurant open until 1am.
There is a female staff member who can communicate in English, and the check-in process went smoothly.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Flexstay Inn Higashijujo. We are honored that you reviewed the hotel's location and staff service. Although we do not provide room cleaning services, we do provide free vacuum cleaner rental services if necessary. We will continue to work hard to create a place that brings more joy to our customers in the future. If you come to the area around our hotel, we hope you will consider us one of your choices. Finally, thank you for taking time out of your busy schedule to leave a review. We look forward to seeing you again. Flexstay Inn Higashijujo
kuuuu
Economy Semi Double Room
Stayed in Aug 2023
Solo travelers
1 review
Posted on Sep 1, 2023
The walls are thin and you can hear voices from the next room and hallway.
There are a lot of people from overseas who stay overnight.
There is no water in the room, and there is a convenience store nearby.
Very small with no desks or chairs
Original TextTranslated by Google
Response from Property: Thank you very much for using Flexstay Inn Higashijujo. We sincerely apologize for the inconvenience caused during your stay, such as noise. I sincerely apologize. The room has a pipe chair and a folding table (under the drawer type.) We apologize for the lack of explanation before check-in. We will continue to aim for a better hotel that satisfies our customers, so we appreciate your kind support. Last but not least, we would like to thank you for taking the time out of your busy schedule to provide us with your feedback. All of our hotel staff look forward to your next visit. Flexstay Inn Higashijujo Manager Hara
欣佑
Economy Semi Double Room
Stayed in Jul 2023
Business travelers
14 review
Posted on Jul 8, 2023
About 3 minutes from the south exit of Dongjujo Station to the hotel
The distance is very close. There is Jujo Ginza shopping street nearby. It takes about 15 minutes to walk there. Dongjujo Hotel is generally clean and clean. It is quiet at night and the price is reasonable. The first choice for self-guided travel
Original TextTranslated by Google
Response from Property: Thank you very much for using FLEXSTAY INN Higashi Jujo. I'm glad you enjoyed your stay. This hotel is a 2-minute walk from Higashijujo Station, so I think it is very convenient for sightseeing in Tokyo. We look forward to your return visit.