2 Chome-19-3 Higashiueno, Taito, Taito Ward, Tokyo, 110-0015, JapanView Hotel Details
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Hotel Suntargas Ueno Guest Reviews
4.3/5
Very Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(74)
Positive reviews(68)
Reviews with photos/video(21)
Convenient location(20)
Great location(17)
Clean and tidy(16)
Friendly owner(15)
Awesome stay(10)
Great value for money(9)
Easy to get around(7)
Negative reviews(6)
Guest User
Single Room Non smoking
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 14, 2024
For a budget hotel, I rate Hotel Suntargas “excellent.” My reasons: cleanliness, location (walking distance from metro and JR train, Ueno park, eateries, and shops.
Guest User
Single Room Non smoking
Stayed in Feb 2024
Solo travelers
11 review
3.5/5
Posted on Mar 26, 2024
Good location, easy access to Ueno station,. Even though typical budget hotel, little bit small. But feel comfortableto stay here
Yuk Ching
Twin Room Non smoking
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 7, 2024
The room is a bit small, especially the bathroom. But, I think it is regular size in Tokyo. The room is clean. Service is good. Staffs are friendly. Location is good.
Guest User
Single Room Non smoking
Stayed in Mar 2024
Solo travelers
3 review
4.5/5
Great
Posted on Apr 20, 2024
Hard pillow, very small bathroom, noisy AC. However, quite a clean room and good location. Very good value if you are staying only 1 or 2 nights before heading to Narita Airport.
Guest User
Twin Room Non smoking
Stayed in Jul 2023
Family
3 review
2.7/5
Posted on Aug 14, 2023
toilet is very small and so as the bath tub.
there are two beds in the room but can't find space for opening two suit cases.
Vorasruang
Double Room-Non-Smoking
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Good location near skyline and market
Jane_Jj
Single Room Non smoking
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Good hotel, near shopping areas, food sources, convenience stores. The room is clean and not too small. Everything is complete. There is a coin-operated washing machine. But the corridor outside the room has a slight musty smell of carpet. Other than that, everything is good. Next time I come back, I will definitely stay here again.
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Jack1987915
Single Room Smoking
Stayed in Nov 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is located near Ueno Station, and there are many restaurants nearby. The hotel lobby also has beautiful Christmas decorations during the Christmas period. The coffee beans in the coffee machine in the hotel lobby are even better.
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SIN TING
Single Room Non smoking
Stayed in Sep 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 7, 2024
It's a ten-minute walk from Ueno Station and the surrounding area is quiet. It's just perfect for living alone.
Just a traditional key
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Korean_
Single Room Non smoking
Stayed in Sep 2024
Other
1 review
4.5/5
Great
Posted on Oct 18, 2024
If you are traveling alone, this is the perfect place.
You can quickly get to Ueno Station from Narita Airport by Skyliner and it is a 5-minute walk from the station. There are many stores run by Koreans near the hotel, and Lawson and Seven convenience stores are also 1 minute away.
It is an old building, so you have to lock it with a key and the bathroom is small, but it is basically clean and tidy, and the staff are very friendly. Check-in is at 3pm, but you can leave your luggage in the lobby freely, and they even put a name tag in the staff room, so there is no risk of losing it.
It is just one block behind the busy Ueno Station area, so it is quiet. There is almost no outside noise, but the soundproofing of the next room is a little weak. Still, I slept very comfortably for the entire 3 days I stayed there. There is air conditioning, TV, hair dryer, electric kettle, and bidet. The sink can control hot and cold water separately, and you can turn the lever to make it come out to the shower. When you ask for room cleaning in the lobby, if you say No Need!, you won't receive room cleaning when you go out, but instead, they will hang new towels in front of your door every day.
It's not the quality of a luxury hotel, but in terms of cost-effectiveness and accessibility in the city center, this place seems to be the best. And there's an izakaya on the first floor of the hotel on the right across the street, so I recommend stopping by before going to bed.
I had a great time traveling in Tokyo, so I'm leaving a good review~
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Guest User
Single Room Non smoking
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jun 18, 2024
It’s great value for money!
It's old, but it's clean. It's great for a woman to stay alone.
The location is great too!
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Lim trip
Twin Room Non smoking
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 31, 2024
The hotel is ok, but old but accessible. Located near tourist attractions, travel is very convenient.
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Guest User
Single Room Non smoking
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 2, 2025
The room was just the right size and the receptionist was very kind and helpful.
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Guest User
Single Room Smoking
Stayed in Feb 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Apr 1, 2024
This hotel is just across the road from Exit 4 of the subway. It is a 7-minute walk to the Ueno Keisei Electric Railway, which is very convenient. There is also free coffee and hot and cold water supply, and there are also washing machines and dryers on the fifth floor.
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Guest User
Single Room Non smoking
Stayed in Aug 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Oct 9, 2024
Pros: Staff service is friendly. It's close to Ueno Station. The price is also affordable. The room was cleaned. There are free water dispensers and instant coffee in the lobby on the first floor.
Disadvantages: Bathroom facilities are super small. The hand washing faucet is located together with the bathroom faucet, making it difficult to control the water temperature.
Neutral: Keep the room key at the counter when you leave. I think it is very convenient and I am not afraid of losing the key, but please do not leave valuables in the room.