Villa Santa Cruz

My husband and I just wrapped up a visit at VSC. Unfortunately, due to a number of issues, we had to cut our stay very short (2 nights vs. 6). The best thing is that they have agreed to not charge us for the 4 nights we didn't use. At first I thought that we might have had a one off experience given the glowing reviews from others. I get it even best places can have a bad day in a busy season. We tried to get an explanation from the manager Jennifer (we waited for 2 days for a response to my email) and she once again minimized our comments (just like when we were there) basically insinuating that we don't know how to use hot water in the shower and we were cheap because we booked their least expensive room ($533 incl. taxes and fees) and because we didn't read carefully what we were booking. I know many experienced travelers use this forum so I encourage folks to read the details below before booking. I have also taken the time to review other travelers' feedback and it is clear this is not the first time they have received this feedback: Getting there - be prepared to drive for about 10 minutes on a dirt road. We had a sedan as a rental and it was pretty rough getting there, I don’t know what it would look like if it is raining. Google maps will send you to the next door restaurant (the Green room), not to the villa, so don’t turn in until you see their sign, right in front of their gate and I would recommend getting there during the day, it is extra hard to drive this road at night. As other travelers have noted signage can be much better. The property - The property itself is beautiful and landscaping well maintained. You can’t beat the backdrop either breathtaking beach and ocean views. There is a pool with a couple of lounge chairs and umbrellas. The pool water was very dirty (picture attached). I was told by the manager Jennifer that this part of the pool is supposed to be overflow that collects dirty water from the pool and it was dirty because it was windy and the pictures show that the overflow is working as supposed to. I will let folks draw their own conclusion, but from my point of view it is clear even with a naked eye that this is not dust blown by the wind. There is no signage either what this part of the pool is supposed to be and it is directly attached to the pool. They even told me the wind blew the floaties in that dirty overflow. I spent the whole day by the pool before noticing the dirty water (after I went in the water) and there was no wind (picture shows flat water), no one moved the floaties all day and no one told all the kids jumping there all day that they are not supposed to swim there. It is absolutely nuts that they let kids swim there if it is supposed to be dirty pool collection spot. You can walk to the beach but there are no chairs or umbrellas, which I didn’t mind because it keeps things more natural. The rooms/issues - We booked months ago and paid $533 per night (incl. tax & fees) for a standard que

We had the perfect vacation at Villa Santa Cruz. We traveled from the east coast and have been to several lovely resorts and VSC was at the top of the list. The staff was amazing and so warm and welcoming. The grounds were perfect, our villa exceeded all expectations! The beach, views, and sunset were spectacular and the food and drink were top-rate! I can not say enough wonderful things about this hidden gem! It is so good, I almost want to keep it a secret!

Had the best wedding ever at Villa Santa Cruz. A magical 4 days that is still being talked about by our friends and family a month later. We took over the whole hotel, and housed another few guests in town. Words don't do justice to the magic of place, thanks in no small part to the warmth of Jessica and Matt, the owners, and the incredible staff that keeps the place humming. It is just one of those special places that feels both like home, and like an enchanting escape from everything, the moment you drive through the gates. So many gorgeous, personal touches, such warm colors and peaceful views, such beautiful rooms and great food and good people. It is the opposite of a big resort or luxury chain hotel. It feels like you are the first person to discover a hidden oasis, and manages to be completely luxurious without being fancy or formal. From picking strawberries during breakfast, to the bartender reaching out to his friends and family to help my husband hunt down a soccer ball, to the best pina coladas on the planet, to La Perla's most comfortable bed with the most majestic view, every detail was perfect. We loved every minute, and feel like everyone we met there became friends. One of the best parts of getting married at VSC is that it gives us an excuse to come back as guests for our anniversary. :) Can't wait.

THE BEST HOTEL. I can not say enough. This was our third time visiting and the grounds looked even more gorgeous, the rooms were even more plush, the food and drinks were even more pitch perfect than I remember. The owners are wonderful and the staff feels like a real family. And Smokey the cat even took a nap with me! My family loves coming here so much. Love the pickleball, love the bocce ball, love the crowsnest, love the two pools, love the coffee on your doorstep! Also: THE TILE. Omg, the tile. The attention to detail is phenomenal. Thank you all for making my family and our dear friends feel so cared for! See you next year, VSC. xoxo Kristen Daniels-Littrell and John Littrell

This place is absolutely amazing. The grounds are flawless. We loved the bocce ball area nestled in the vast gardens. Complimentary breakfast was delicious. The beach is clean and lovely for walking. We even saw whales although it was super late in the season. We will be back!

This place is so special!! We came here for our honeymoon. The most beautiful property and the most attentive staff. It's very private and perfect for a relaxing vacation. I highly recommend the beach bungalows! All the food is farm to table and incredible.

What can we say about our 5 start stay at Villa Santa Cruz besides the fact it was absolutely amazing and exactly what we needed. My wife and I did our one year anniversary for a week in the Cabo area. We did the final two nights in Todos Santos at Villa Santa Cruz and our stay was fantastic. We stayed in the Premiere Tented Ocean Suite and what an amazing experience! I would highly recommend staying in one of these if you can - RIGHT on the beach when you wake up. The property is wonderful - whether you are walking through the garden, the two pool areas, pickleball court or strolling down the beach. The only way to explain this resort is magical. I would suggest eating on property one night - it was Fantastic!! The staff could not have been nicer and made our stay wonderful. Make sure to get a personally made drink at the pool from Chewy! Upon arrival, Ryan will greet you, explain the lay out, amenities and take to your room. Ryan is so great. We struck up a friendship immediately and he actually took me surf fishing at one of his local spots down the road the next morning. This was an experience I'll remember forever. A 10 star place to stay for sure! And, don't forget to enjoy their french toast at their morning breakfast - mouth watering! We will be be back soon and 100% worth the short drive up the coast from Cabo to stay. Thank you Villa Santa Cruz staff!

We just love this place! Second time here and it is perfect. Beautiful, spacious, friendly staff, clean pool, and much more.

Our stay at Villa Santa Cruz was AMAZING! This was our second holiday trip to the resort in two years! Our active family of five loves everything about this property. With adult children, life is easier, (and more fun). While this property has everything you look for, it's the little touches that make it so special. Beautiful decor. Thoughtful design. Great rooms, fantastic restaurants, wonderful pools, the most attentive staff, extra personal services - just ask!! The beach is pristine, we saw so many whales!! There is a LOOKOUT ! The kids (and mostly my husband) loved the ATV beach rentals ... I loved the Make Your Own Salsa Class ... it was so fun! They also arranged all of our transportation while were there, from airport pick up/return, to swim with WHALE SHARKS in La Paz, to spend a day in Todos Santos, the coolest little artsy Mexico town ever, to have a night out at the local restaurant with live music. My kids were on college Christmas break and tired and this place completely rejuvenated us all! We plan on visiting Villa Santa Cruz many many many times in the future!!!