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Top rated hotels in Tivoli

Grand Hotel Duca d'Este
3.9/546 Reviews
I went here as it was near the rider cup expecting a great experience and regardless of the complete lack of interest on their behalf the hotel was awful for the following reasons so take not. I was in Italy nearly 3 weeks and stayed in 8 hotels This hotel is in a downtown area with little around it and throughout stay an overwhelming smell of sewage inside and out. Reception staff answer to every question was no and could not be less helpful. On first day I asked if they could put golf on tv and was initially told to go watch in my room. Then asked to help find channel and refused. Eventually a gentlemen connected a lap top half way through opening ceremony. Refusal to book taxis other than their own at 200% . Can we borrow an iron / no, can I access a computer to check in flight / no. Can you help me with information / we don’t know?? Dreadfully prepared for golf guests chopping and changing information daily. Room was tired, dirty , smelt and lacked any facilities like a kettle or iron. Constantly bombarded by people selling expensive spa treatments but no service otherwise. The dining room staff were lovely and food very good which was lucky as nothing else around, This was by far my poorest hotel experience for years at 500 euros a night and recommend it is avoided as description is misleading. 2/3 star at best.

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Local Travel Info

Number of Hotels7
Number of Reviews113
Highest PriceNZD 876
Lowest PriceNZD 124
Average Price (Weekdays)NZD 270
Average Price (Weekends)NZD 248