Mosaic Home Reviews

We booked a room to ourselves so had separate toilet and shower. Nice room, although barely space to put stuff on but considering the price and location, still excellent value for money. Melissa and her sister (we'd assume she is your sister Melissa, so very sorry if we got it wrong) are very nice, Melissa answered our questions of how to get where and recommended a nice restaurant. No kettle in the room but downstairs kitchen is for shared use - you can borrow cutleries and mugs/glasses, just ensure they are returned promptly. I saw some residents using the cooker etc. to cook meals, but we didn't do that. Guess would be handy. Nowhere to hang up washing in our family room but again, you can borrow coat hangers and there is an airer in the garden, so all basic needs are sorted. All guests we had talked to were very friendly too. If anything during our stay that was a bit strange, may I just mention (politely), was the lady working at the breakfast, I did not get her name because we barely had any conversation with her (as we usually do naturally and pleasantly with other service staff, everywhere we visit), but from our first ever communication with her, we felt that she was not very approachable. We felt as if we were being scrutinised and the contact was just cold, with reflection, we couldn't think of anything that we had done wrong, and deemed ourselves good guests (like we already clean after ourselves and were always polite), and we did not eat a ridiculous amount of food compared to other guests we had observed (it's a breakfast buffet upon booking, right?), so we couldn't think of any reason why we felt the lady was not very willing to help us from our 1st morning in the kitchen (a big contrast to Melissa and her sister). Not sure if there was any miscommunication or simply personal bias, what bothered us more was the lady seemed a lot nicer to some other guests (and when I checked again the reviews, there were lots of nice mentions of the breakfast lady, which just made we feel even worse, though we were not sure if those were talking about the same lady), Anyway, I tried not to take it personal and we had no idea why it made us feel that way, but this was the only thing that made us feel uncomfortable during the stay, every thing else was very good, so overall, we should give a top score. Thanks Melissa and sister!