To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(78)
Positive reviews(66)
Reviews with photos/video(35)
Awesome stay(22)
Friendly owner(8)
Classy environment(7)
Perfect for families(6)
Average sound insulation(6)
Great value for money(6)
Loved the beach(5)
Close to beach(5)
Negative reviews(12)
calvin goh 133
Deluxe Suite Beach Front
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Sep 19, 2024
Returned many times, reasonable price, location good, suitable to bring family with kids.
YogeeY@m
Superior Beach Front
Stayed in Jun 2024
Family
10 review
4.2/5
Very Good
Posted on Jul 27, 2024
Stayed 5 days. Staff service is friendly and warm. Their rates for island hopping and snorkelling trips are the best so there is no need to look elsewhere. The standard rooms at the pond areas are surrounded by monitor lizards, great for those who want to get up close and personal co living with the dragons. Else, the rooms near the beach and pool are great options. Swimming pool needs more constant cleaning as the water is murky. Buffet breakfast has good choices but is repetitive if u stay for more than 2 nights.
Lancer Sy Luyao
Deluxe Chalet Beach Front
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Overall a good place to stay and relax.
Guest User
Standard Chalet
Stayed in May 2024
Family
28 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Rooms are well comfortable
Food are good
Activities are well performed
Staffs are friendly warm efficient and polite
Guest User
Standard Chalet
Stayed in Feb 2024
Couples
2 review
2.0/5
Posted on Mar 7, 2024
This property is an OK guest house but absolutely not a 4 star hotel as advertised on the website. The place would definitively need a refresh as the room is falling apart. One window was blocked, the bottom door cover was half destroyed, the shower head dropped on us when showering. Additionally, the overall property doesn't feel clean and safe when walking on the pathway without safety railings.
We reported the issues via trip.com but the information got lost somewhere and no action was taken neither from trip.com nor from the property in time to solve the issue.
Overall, this property is completely not worth the money as there are other properties with a similar price and a much better service.
Miao
Superior Pool View
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Nice and suitable for family
Anonymous User
Superior Chalet
Stayed in Jan 2024
Family
8 review
1.2/5
Posted on Feb 13, 2024
Disappointing trip for my family. We have purposely requested early to arrange our hotel near the cafe due to elderly traveller unable to walk. Yet they placed us at the furthest spot and on 1st floor instead of ground floor. The room is smelly and dirty. Sofa bed is spoiled we cannot sleep on it. Customer service wasn't helpful at all. Certain dinner sets needed to do advance reservation no one tell us about it. The hotel is too old... not very well maintained.
Guest User
Superior Pool View
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 29, 2024
Excellent spot for those families vacation.
All facilities are available for leisure time; walking distance for food hunting & marvelous place to hang out at night with live bands entertainment.
Guest User
Standard Chalet
Stayed in Jan 2024
Couples
2 review
4.0/5
Very Good
Posted on Feb 13, 2024
Not much service, no daily coffee sachet, even need to pay for the bottled drinking water placed the room which is free in any other hotel.
Howard
Standard Beach Front
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 2, 2024
Good for families trip. Been here a lot of times
Star Crusher
Superior Chalet
Stayed in Jul 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 1, 2023
Best beach to stay, best resort on the beach.
Tuxannie Wuan
Superior Pool View
Stayed in Apr 2023
Family
74 review
3.7/5
Posted on May 28, 2023
Overall a nice stay! The food is ok too!
Recommend to stay in this hotel if you come to Tioman
M. Y LAI
Superior Beach Front
Stayed in Jul 2024
Family
10 review
4.0/5
Very Good
Posted on Sep 29, 2024
Clean and suitable for family
Anonymous User
Deluxe Chalet Beach Front
Stayed in Dec 2022
Family
13 review
3.5/5
Posted on Jan 20, 2023
This trip will be great if the weather is not raining everyday since we came here.