Christina
January 31, 2024
The ladies up front are rude . There’s never towels by the pool. There were kids and adults slipping and falling all over the lobby asking for towels because when you call nobody actual brings them. There was throw up in the elevator and when we told the front desk nothing was done . It was there the next morning . I’ve stayed at plenty of hotels in the area . I recommend the holiday inn express instead . Rooms are bigger, cleaner, and the staff is AMAZING. The sign for the room numbers kept falling off the wall.. wall paper was peeling and the door bottom of the bathroom was bubbling from the shower leaking . For how expensive this hotel is priced it’s not as good as any other hotel in the area . I went here about 7 years ago and it was beautiful. I don’t know what happened but it’s really a shame nobody’s kept up with it. The only staff who wasn’t rude was the kitchen staff in the morning . That women was wonderful and asked about my kids every morning we woke up and had breakfast. She’s great . Update your rooms and your staff .