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Top rated hotels in Northeast Penang Island

Rainbow Paradise Beach Resort
3.9/5563 Reviews
I called the day before to request early check-in . Willing to pay extra ofcourse . The man who handles the call said : they will try their best and can check in by 12.30 when the rooms are ready : Upon arrival the lady at the reception desk said sorry your room is not ready . She didn’t say hello , welcome , she did not ask our name or booking information, she didn’t not check anything.How does she know our room isn’t ready if she hasn’t checked the system or asked our names or see our passport. The location and the hotel is at a very very great location. Direct access to the beach . It is a prime spot for foreigners and tourists. But they greatly lack in service and maintenance. Rooms- are stained , mouldy , linen stained and worn out but all things cleaned and the person cleans every day and replenished the used items and gave us new towels . One day we needed to wait for new towels because they had run out . The furniture and carpet needs updating or maintenance. The pool area - they give you towels but you can hardly sit around. It’s full of dirt and ants . They don’t get the staff to wipe down chairs at all , there’s ants crawling everywhere . Chair and benches broken and although direct access to the beach they have a few seats here and there scattered. But you can visibly see the staff of the hotel sat around and inactive . The room - very mouldy, a lot of sounds from electricals at night , black stains and mould all over shower curtain and ceiling , stained carpets , stained sheets and towels . Dusty and dirty outside tables The general surrounding- there’s convenience store , mind you it’s a 4 star hotel but doesn’t come with toothpaste or toothbrush. So we got our own . The LL - lower level has all their broken unused items visible to the customers in the parking lot . Old fridges etc just piled on . There’s a good location can find 3 restaurants across the street and family mart The in-house restaurant offers meals but besides the morning meals included in the package people hardly eat there as the quality of food is not great . There are simple things that they do not take pride in - food was often too oily or burned like the samosas . They don’t take pride in what they do or offer . The general ambience of the hotel was not great although it is such a great hotel prime location and has a lot to offer but a poor experience due to neglect and lack of good service . You find men walking around with their books to look at the problems but no fixing gets done . They didn’t greet or help . The entrance is dull and unappealing. The staff just seem like they do not care about offering 4 star service . There was a beach restaurant and bar which provided good food and entertainment.
Mansion One by Sky Hive
4.2/540 Reviews
Nice location. Real big studio unit, able to accommodate 4 comfortably. Building parking space is quite narrow, beyond owner's control. Also during checkout timing, need to wait a while for the lift as it was a Sunday Will stay again
PARKROYAL Penang Resort
4.7/51476 Reviews
My second visit of Park Royal Resort, love the environment and vibe here. Family baby friendly especially kids club beach and splash water park. Even adults is enjoy the gym club is 5 star 24 hour, Gustoso italian and breakfast buffet is good. But the cleanliness need to be improve as a 5 star hotel, base on my two times experience when i first check in room are dusty and lot of long hair from previous customer stay. Hope the management and house keeping team can improve this issue. Anyway i did request them to come vacuum again, they are still helpful. And the car parking are full of tree leaves when park overnight, the staff are helpful he offer us to wash our car as well. Overall my stay is fantastic, definitely will come back next time.
Tanjung Point Residences
4.5/5230 Reviews
Booked for my family of 7 for one night on 26th Dec. Arrived at 5pm but unfortunately the apartment wasn't ready. We finally managed to check in at 6.30pm and allowed for late checkout at 4pm next day. Due to the pandemic situation, limited numbers of guests can use the pool at one time. Completely understandable. The management created, for my opinion, an irrelevant SOP for the pool. When checking in u need to book time to use the pool. Only 10person per hour. By the time the 10th group checked in, the pool booking already full. When i visited the pool the next morning, the group that booked the pool for the hour didn't show up & the pool left empty because people who didn't managed to book the pool earlier were denied entry & the people who booked did not show up. Should've make First In First Out rule. I did raised my concern twice to the reception & also manager on duty. They said they cannot do anything about the rule. Most of the guests were family with kids, of course all want to enjoy the pool. The pool booking system/SOP was absurd. The apartment was superb though. But the elevators does not make sense. And as an accommodation by the beach, would appreciate if you can provide some kind of facilities so that guests can clean themselves after enjoying the beach so the lobby won't be as messy. Your security guard locked the tap water at the beach entrance. I guess my stay would be much better if it wasn't the long weekend, but you guys can improve. Apartment was excellent, i got the sea view one. Your staff were good & patient.
Cititel Penang
4.5/5582 Reviews
Room is clean and comfortable. The small fridge is faulty but they replaced another one and all fixed in 30 minutes after I called. The indoor pool is not big but has slide.
Cheong Fatt Tze - the Blue Mansion
4.5/571 Reviews
Our stay at the blue mansion was amazing from start to finish. The staff were excellent and efficient. The room was great, with some nice touches like biscuits and sarongs to use by the pool. It’s worth noting the room had a fan and air conditioning which we didn’t expect from a historic residence. We were blown away by the hotel and would recommend it to anyone staying in Georgetown. It really added to our trip.

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Local Travel Info

Number of Hotels34
Number of Reviews16,226
Lowest PriceNZD 41
Highest PriceNZD 2,060
Average Price (Weekends)NZD 258
Average Price (Weekdays)NZD 239