Avatel Jelutong
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Northeast Penang Island

Avatel Jelutong

412-1-1, JALAN BUKIT DUMBAR, Northeast Penang Island, Penang 11600, Malaysia
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hotel overview picture
Last booked 5 hrs ago
Amenities
Outdoor swimming pool
24-Hour Front Desk
Luggage StorageFree
Wi-Fi in Public Areas
Rooftop pool
English
Malay
Non-Smoking Floor
All amenities
Property Description
At Avatel Jelutong, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out.Desire to unwind? Make the most of your visit at Avatel Jelutong with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature television for guest amusement and enjoyment.Avatel Jelutong offers a hair dryer and toiletries in the restrooms of specific accommodations. At Avatel Jelutong, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Avatel Jelutong, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.
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7.3/10
Good location, good street food all around, good price and a good hotel.
All 11 reviews
Surroundings
Airport: Penang International Airport
(12.6 km)
Train: Bukit Mertajam Railway Station
(21.8 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Triple Room
3

Deluxe Triple Room

1 Single bed and 1 Queen bed
Has window
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Chairs
Room Details
Check Availability
Superior Queen Room
6

Superior Queen Room

1 Queen bed
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Chairs
Room Details
Check Availability
Superior Twin Room
3

Superior Twin Room

2 Single bed
Has window
Non-smoking
Private bathroom
Daily housekeeping
Bath towels
Chairs
Room Details
Check Availability

Guest Reviews

7.3/10
11 reviews
Verified Reviews
  • Cleanliness7.2
  • Amenities7.3
  • Location7.3
  • Service7.3
Average for similar properties in Northeast Penang Island

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. NZD 2.01). Trip Coins can be used to save instantly on room rates.

Most Mentioned
A‍d‍r‍i‍a‍n‍ ‍c‍h‍u‍e‍n‍ ‍s‍e‍r‍n
June 29, 2025
This hotel is a disaster with a" Big D". With our delayed flight , we reached almost 10 am tired and just need a rest but upon coming in to the reception the Indian lady receptionist (I don't know her name) gave us an angry face to do the check in. Although we are Malaysian but since we came in from KL with IC in luggage we produced our passport but she demanded for IC saying its their policy. We eventually gave her IC and went to the room. Seeing the room was scary ; their beds was so filthy with spots of blood in their beds sheets and I called to inform the receptionist. She told me she CAN'T help because the housekeeping only come in tomorrow, so we must wait till tomorrow. I brought down the dirty bedsheets to show her and asked for the manager in charge. He finally came down and after showing to him he say he will try help. Finally he took the house keeping trolly and tried to change the bedsheets and found out MORE BLOOD STAINS UNDERNEATH and big patches of stains on the mattresses. I requested for change of room but they say no rooms.. He tried to change 5 times and every "cleaned " bedsheet was also stained till finally he got some clean ones. The pillows provided was grey and smelly and towels too were stained ,torn and dirty. We booked for 5 days but we can't continue so he agreed to let us refund the 4 days remaining. Next morning , the new reception dont't know what to do , called their executive because no Managers available (1 in hospital according to her) and she had to get back on if they can approve the refund. Finally hours later,they called in for refund . Overall.. it's a nightmare hotel.
l‍a‍i‍ ‍s‍w‍e‍e
May 24, 2025
Location depend on individual preference, we stayed at the hotel because it is near my relative house for funeral ritual .
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 5, 2025
No food is served. No kettle. Hot water is at the hallway. Towels thin and yellowish.
C‍h‍e‍e‍ ‍M‍i‍n‍g
July 14, 2025
Good location, good street food all around, good price and a good hotel.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 3, 2025
Clean environment, good location, good food, easy parking
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Overpriced in T.com because extended night at the hotel with half the price T.T
Y‍e‍o‍w‍ ‍K‍o‍o‍n‍_‍C
June 30, 2025
Everything is ok & good, comfortable
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2025
Comfortable and easy access.
s‍h‍a‍f‍i‍q‍i‍k‍h‍w‍a‍n
November 7, 2023
nice hotel..with swimming pool.

Services & Amenities

Outdoor swimming pool
More Amenities
Internet
Outdoor swimming pool
Parking
Front Desk Services
Languages Spoken
Public Areas
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 50.00 (approx. NZD 19.82) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2015
  • Number of Rooms: 30
At Avatel Jelutong, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out.Desire to unwind? Make the most of your visit at Avatel Jelutong with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A number of rooms feature television for guest amusement and enjoyment.Avatel Jelutong offers a hair dryer and toiletries in the restrooms of specific accommodations. At Avatel Jelutong, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Avatel Jelutong, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

Frequently Asked Questions

What are the check-in and check-out times at Avatel Jelutong?

The check-in time at Avatel Jelutong is 15:00-23:30 and the check-out time is 12:00.

Does Avatel Jelutong have a swimming pool?

Yes, Avatel Jelutong has a pool.

Are pets allowed at Avatel Jelutong?

Unfortunately, pets are not allowed at Avatel Jelutong.

Does Avatel Jelutong provide breakfast?

No, Avatel Jelutong doesn't provide breakfast. But you can find some nearby restaurants and cafés that offer breakfast.

How much does it cost to stay at Avatel Jelutong?

Prices at Avatel Jelutong are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Avatel Jelutong?

Penang International Airport is the closest airport to Avatel Jelutong, and it is about 17 mins from hotel by car (12.6 km).

What is the cancellation policy for Avatel Jelutong?

The cancellation policy for Avatel Jelutong varies depending on the type of room and booking conditions.

About This Property

Nearest AirportPenang Intl. Airport
Distance to Airport12.64KM
Nearest Train StationBukit Mertajam Railway Station
Distance to Train Station21.82KM
Average Price FromNZD95
Hotel Star Rating3