Hotels Near Plaza Santa Cruz in Tijuana

The hotel has a very ambiguous distribution, it seems that it has been growing and expanding where it could. The location is good, close to banks, squares and food places. The room is quite basic and a bit doubtful in terms of cleanliness, it suddenly gives the impression of being in a motel. The cleaning service is also not the best you will see. They include a continental breakfast that is very basic and consumption in the restaurant is quite expensive.

Normal hotel Price of quality

There are just way better hotels to stay at, where you can get better service in an area more conducive to walking around without needing a taxi. We booked this hotel because of its star ratings. We enjoy staying in nice hotels! This hotel is a 3 star at best based off the services provided by the staff alone. They missed so many little details it’s SAD! I am here on a medical recovery so we ordered lots of room service. Not ONCE did they get our orders correct. Each time the staff had to return 1-2 times to bring things back and looked frustrated that they had to bring things that they had forgotten. Last straw was I ordered a salad and they didn’t bring dressing, they took 30 minutes to bring the dressing and then asked for a charge correction because they made yet another mistake! We ordered drinks several times with no ice buckets and waited an hour for that also. The room was poorly cleaned. Leaving trash cans with no trash bags inside of them. We went out for a walk so they could clean the room and again. Poor job cleaning, floor not swept, still no trash bags in the garbage and bathroom not cleaned well. The area isn’t the best, the streets are wild so it’s difficult to just take a walk across the street unless you are literally running across. It isn’t really near anything. The room next to us had children staying there that we could easily hear all night. Not blaming the children it’s just the rooms are not very sound proof at all.

Disadvantages: This hotel is in the city center, the traffic volume is relatively large nearby, the sound insulation effect of the room is not ideal. Another point is that this hotel does not provide breakfast (it is a high-class hotel nearby, after all, the accommodation fee is so high) Advantages: Excellent location, convenient transportation, close to the airport and long-distance bus station. The best place to enjoy the lively, diagonally opposite the hotel is a well-known RIO shopping plaza, which has Adi Nike stores, well-known cosmetics stores, Apple stores, etc., a small partner who knows Spanish, about a Mexican girl. In the Spanish-style love movie (about), there is a Starbucks coffee shop under the hotel. You can have a cup of matcha star ice music (personal preference) in the afternoon. If you can’t sleep at night, you can also think of your sister. Come to the small bar next to the hotel lobby for a drink, and have a good night's sleep. Maybe there will be an affair in your dreams. Last reminder: Tijuana is a relatively bad border city in Mexico (the murder rate of drug abuse is high), so nothing to run around.

i had a great time at my stayed, great service ,and clean rooms ,and the location is close to all restaurants and stores in the area,the parking area is safe with security 24 hours.They are really profesionals when you call for your reservations

Let me just start by saying this hotel and their staff were great! I went down there to take my daughter for a medical procedure. I dropped her off at 8 a.m. but their check in time is 3 p.m.. They bent over backwards to help me out and had a room ready by 11 a.m.. The rooms very extremely clean and comfortable. The hotel is taking extreme precautions due to Covid. They take your temperature at the door, supply hand sanitizer, and all employees are wearing masks with servers also wearing gloves. I ate multiple meals at the restaurant with the food being good, not very expensive, and again the waiters being so friendly and accommodating. The hotel has a shutter service and they drove me to the hospital to pick up my daughter so I didn't have to navigate the confusing streets of Tijuana. And as I was leaving, the nicest thing they did for me was to actually lead me to the border entrance we needed by following the shuttle driver there. If I go to Tijuana again, this is the only hotel I would stay in.

I was in this fantastic hotel to celebrate the independence of Mexico from September 15 to 16, this hotel has the largest rooms, comfortable, impeccable, amenities and the best thing is the terrace that is on the top floor with an exceptional view, prices They are very reasonable, but best of all is the great team they have, starting with the reception, everyone is very professional and very friendly and with a warm welcoming smile.

The hotel entrance is very small. It is essentially 1 regular glass door (32.53073920595744, -117.03780915064294) next to the bar. The hotel has a permanent staff watching this door. You can be buzzed in by this staff. Your key only opens your room. the majority of the room do not have any electronic locks. It's just good old fashion keys. The queen size bed is on a frame. It is not very stable. One can easily move it. This helps the staff change your sheets easily. There is smart TV mounted on the wall with Netflix available. The soaps in the bathrooms are on a dispenser. There is no safe. The wardrobe is a cabinet looking thing without any doors. half of the room have windows, might be noisy sometimes. The other half have skylights because they are on the inner side of the building.

The room is spacious and the surrounding area is safe.