Guest User
August 4, 2022
We were there from 7/30 to 08/02/2022. 3 days without power in the bathroom and no one came to repair it. The air conditioners did not work and it was very hot in the room, you could not sleep. They never gave us the towels we asked for. Not one day did anyone come to clean the room. Only 1 soap for 3 people who stayed 3 nights in this terrible hotel. The reception staff of TERRIBLE attention are not interested in solving any problem. Bad condition of the room, dirty, abandoned, spider webs everywhere. Broken curtains. The Manager of the place says that “it is not their problem to know if the room is clean or if no one gave us the towels” when that is their job, they ruined 3 days for us and they did not even offer us a refund for everything that was not fulfilled. The icing on the cake? Also before we left they wanted us to pay the tourist tax. DISASTER DON'T GO, choose another place.
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