Hotel Residence la Rotonda

Motorcycle Vacation 2024 Great view but the restaurant for dinner was not good at all. Breakfast was missing a lot of options.

the property had a lovely view of lake garda, the staff were very friendly and helpful. i did not read the small print about having to pay extra for bed linen and towels. the bed was very uncomfortable and very noisy. the fridge needed a defrosting and fan or air conditioning would of been nice. the whole place felt fairly run down and in need of a lift.

We simply won't be returning. Having stayed in room 39 from 27th May 2023 as a family of 5. On our check out, we received a bill for breakfast and encountered rude and aggressive staff. Our final bill came to 361,82 Euros and I have no problem paying for services we’ve agreed to, however we were unfairly charged for breakfast. No mention of a charge for breakfast was mentioned verbally at check-in. Infact I enquired with a waiter how much breakfast cost and he replied that it was nothing – breakfast is free for guests. The welcome pack (only available in German) did not state any charges apply for breakfast, irrelevant of whether you are a hotel or apartment guest. The state of the room was filthy. From skirting boards, shower heads and many many ants! We could handle this to a degree and were told by a cleaner to buy ant traps, especially if breakfast was included but when we have then been unfairly charged and had to endure this, it’s not right at all. I would hope that the staff response was just a language barrier but staff did not help, only demanding payment in an aggressive and confrontational nature and calling more staff to assist with this, forcing me to make a payment. To clarify I would not have agreed to pay 10 Euros per person for breakfast, if this was explained or documented to us on check-in and Marzadri hotels are exploiting us as customers. Beware!

The room was clean and it had a huge balcony towards the Lake. The view was beautiful! Only minus with our accommodation was many steps and going up and down.

We loved our stay here! Great staff, amazing view and very welcoming! Super friendly receptionists, very clean room (bit dated decor but it’s more than barable!). Room had a fridge and mini hob - very handy! Hair dryer in the bathroom too. Breakfast was fruitful but needs a few more options. Some more gluten free would be amazing! You definitely need a car to be staying here though. We didn’t use any pool facilities but they always looked clean and well kept when we walked past. Beautiful place. Will be back soon!