Ruthie_Kiku
June 8, 2024
Good hotel, very comfortable with (mostly) very friendly staff. We were booked in for breakfast and dinner, by our travel agent, and there was a good choice at the buffet both morning and evening. The only complaint was when we went to the bar on our first evening, there were 2 young ladies serving. We had to pay at one place, but they couldn’t give us a receipt … or the drinks. Both then walked off and served someone else, leaving a couple of us standing. They didn’t come back to us, and ignored us, so we had to go across to reception, and the receptionist then rang the manager. When the manager arrived at the bar, we eventually received the drinks that we had ordered and paid for. We were then offered 2 free drinks, but we didn’t take this offer up – we weren’t looking for freebies, just what we had ordered and paid for. Not a good start for our first night! Fortunately there were bars near the hotel, where it was easier to get served. The food / buffet offered a good choice of options, and the staff, particularly at breaffast, were very attentive and accommodating. Would we go back – probably, but might use a different bar in the evenings.