Prima Galil Tiberias Hotel Reviews
Prima Galil Tiberias Hotel
Al Hadif St 1, Tiberias, IsraelView Hotel Details
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Prima Galil Tiberias Hotel Guest Reviews
4.1/5
Very Good
35 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(35)
Positive reviews(25)
Negative reviews(10)
GreenAl
Classic Room with City View
Stayed in Sep 2023
Friends
3 review
Outstanding
Posted on Sep 10, 2023
The staff was extremely helpful, even the girl behind the counter helped with our luggage. The breakfast bar was beautiful and better than we have seen in any hotel. The room had a nice view of the Sea of Galilee. We wanted to get a quick snack at night and the staff pointed out the places in the area where we could go, then offered to call ahead to see if they could get us a discount for staying at the hotel. We could not have expected better service, in fact they exceeded our expectations in every area.
Hanry
Stayed in Mar 2024
Friends
Posted on Mar 20, 2024
The bathroom need to be upgraded , the water leaks on the shower floor
Breakfast sekection could have more protein
Aaron
Stayed in Mar 2024
Friends
Posted on Mar 3, 2024
The hotel did not pick up the phone after booking when I had questions.
The beds and the room itself were really small.
And the hotel has a set temperature for all rooms you can’t change it for your comfortable temperature,
I had to sleep with an open window and hear street noise all night.
Gemma
Stayed in Oct 2023
Other
Very Good
Posted on Oct 21, 2023
The communal areas were great, and the food was AMAZING. The rooms were clean, but could do with a lick of paint or some DIY. The pool area was nice, but above the busy road into Tiberias.
nir
Stayed in Oct 2023
Family
Outstanding
Posted on Oct 3, 2023
We had a room with a beautiful view. The air conditioner worked very well. Breakfast was served with a large variety and staff were very accommodating.
Guest User
Stayed in Sep 2023
Other
0 review
Very Good
Posted on Sep 18, 2023
The highlight of this hotel a the outdoor swimming pool which has an amazing view over the Sea of Galilee and also a nice outdoor seating area. The hotel is twenty minutes walk down a steep hill to the waterfront. The breakfast buffet was substantial with an excellent variety. The only downside was there were no coat hangers or towel rails in the bathroom meaning there was nowhere to hang your wet swimsuits.
Guest User
Stayed in Aug 2023
Other
0 review
Very Good
Posted on Aug 17, 2023
If you are looking for a high-class hotel experience in the Tiberias area, you are not going to find it here. Even with the leaking AC, which the hotel staff took care of, my stay here was pleasant enough. Meals here are pretty basic, with one great exception. On certain nights, the hotel hosts a restaurant, Shulchan Hagalil. What a pleasant surprise. The food was plentiful and delicious, and the service was great.
Emily
Stayed in Aug 2023
Couples
Very Good
Posted on Aug 5, 2023
Beautiful view with pool. Very nice common areas and staff. The rooms themselves were mediocre. The carpet in hallways needs replacing and our smoke free room sometimes didn't seem like it because of the vent. Overall I liked this hotel though. The meal was also great despite a bit pricey.
Emily
Stayed in Jul 2023
Couples
Outstanding
Posted on Jul 29, 2023
As a whole the hotel is a very nice facility. Great views, pool and lobby areas. Great staff. The only negative is that the room areas don't feel as clean as they could be (carpeted floors) but overall I recommend this hotel is you don't mind walking a bit to the waterfront.
Guest User
Stayed in Jul 2023
Other
0 review
Posted on Jul 10, 2023
I now understand why some great reviews and others are poor. We stayed here in two rooms and they gave us the second floor. First impression was hallway carpet was discussing, not just stained but like it hadn’t been vacuumed in a month. Both rooms were dirty, old, with broken bathroom doors, mirror frame that was falling down and wood rut and mold, dirty sink. My parents asked for a different room and got a room on 13th floor. New room was upgraded and modern, cleaner, no visible mold, no carpet. We asked for a different room and new room on 3rd floor was the same, smelly, dingy and dirty. Requested an upgraded room and the following day they moved us to the 9th floor that was also renovated. So your experience will greatly depend on which floor you stay in. The food and service were good.
Guest User
Stayed in Jun 2023
Solo travelers
0 review
Very Good
Posted on Jun 24, 2023
Beautiful hotel. The rooms are decent, breakfast was great. No room service. Don’t expect friendly staff. Doesn’t seem that hospitality or friendliness is an attribute here in this hotel or town. Small grocery right behind the hotel so easy to shop. Overall not a bad place. Great view as well
Guest User
Stayed in Feb 2023
Couples
0 review
Posted on Feb 27, 2023
Not very accessible for folks with problem in taking stairs as elevators are different for odd and even floored rooms with necessity of taking steps from reception for one of the elevators. Similarly- restaurant is at lower level. AC controls did not work- so we had to open the windows to make the temperature comfortable. Rooms look tired. As a Shabbath compliant hotel- no creamer in rooms. We were with a travel group which included dinner and breakfast. No hot vegetarian options were available in-spite of informing in advance.
Response from Property: Dear Travelking123, Thank you so much for sharing with us your experience at Prima galil Hotel. Regarding the hotel structure , indeed, no elevator reach the dining room floor, there are 8-9 steps in order to reach the restaurant level. Also, our hotel use a central cooling /heating system, the guests can not change from heating to cooling, but they can set the temperature they want in the room on the thermostat. Our guests can always ask for help and one of our employees will be more than to assist his. The creamer in the room has nothing to do with Sabbath, there is a guest service center, as well as the reception that can be used for any request. We are not a vegetarian hotel but there are always items on the buffet for guests that prefer vegetarian food . We are sorry that you did not enjoy your stay with us and we wish you good luck in your future travels! Regards, Alina M Operations Manager
Guest User
Stayed in Feb 2023
Couples
0 review
Very Good
Posted on Feb 27, 2023
We stayed at Prima Galil hotel for 2 nights during our winter break. The hotel was clean, easy to find, good breakfast but not substantial as in our Jerusalem hotel, and check-in was a breeze. We were able to catch the bus for Tel Aviv from a bus stop close to the hotel. The only down side for us was a long steep walk from the bus station. But this is on us. I highly recommend taking a taxi from the bus station to the hotel. Vice versa is not that bad as you are going downhill.
Response from Property: Dear Flyingwish, Thank you for your feedback on Tripadvisor. We are glad that you enjoyed your stay with us and we hope that your review will help other to choose our location for their stay in Tiberias! Best wishes, Alina M Operations Manager
Guest User
Stayed in Feb 2023
Other
0 review
Posted on Feb 24, 2023
I was expecting a nice one night stay as part of my vacation. I was surprised to find the room to be disgusting. The door was open when i got there. The room smelled like bug spray, the floor was sticky, the glasses were filthy, there was hair on the floor in the bathroom and in the bedsheets. I actually was thinking of sleeping in my car. Also, the carpets in the hallway are dirty. I do not recommend this place.
Response from Property: Dear Karen, Thank you for sharing with us your experience at Prima Galil Hotel. We are so sorry for your disappointment with your stay , especially due to cleaning issues . We apologize for these inconvenience , we wish that we could have known about this by the time you stayed with us so that we took care of it and make your stay more comfortable. Your remarks were transferred to the housekeeping department for follow up. Regards, Alina M Operations Manager
Karen
Stayed in Feb 2023
Other
Posted on Feb 23, 2023
I didn't like that the elevators were 100 years old, the carpets in the hallways were sticky, the room door was open when i arrived, the room smelled like bug spray, the floor was sticky, the glasses were dirty, there was hair on the floor in the bathroom and on the bedsheets. The breakfast was bad. There were probably more things but I can't remember now. Not a good experience at all.