Tianzhu Heyue Hotel

We were guests who checked in at one o'clock in the evening after socializing and drinking on October 21, 2023. When we checked out the next day, the front desk customer service informed us that the face towel had been used to shine shoes, but when we found it in the morning, it had already been hung in the bathroom. We need to pay for the loss of towels where the toilet paper is placed. Money is not an issue, but the hotel staff insisted that it was the fault of our guests just based on the inspection of the cleaning staff. I believe that as long as they have a little common sense No one would use it to clean shoes. In other words, if anything in your hotel is damaged, you should find out the cause, rather than using the deposit to make the guests bear it. So through this small thing, I hope the hotel will Please be careful when cleaning the room of the previous guest to prevent this very unpleasant thing from happening again and improve the service attitude. We are very dissatisfied with the handling method of Heyue Hotel this time and hope that subsequent guests will be able to Be careful again!

The surrounding noise is loud, the bath towels and towels are old, and there is hair on the pillowcases.

入住環境一般酒店前面是馬路後面院子離火車軌道不到200米有鳴笛聲樓層高也沒有用，沒有空調熱的要命，房間有很大的味道，給人感覺挺差的，肯定不會再去住第二次！

洗手液挺多，沐浴露和洗髮露沒有，空空如也，我正好沒帶旅行裝，可算是把我給難住了，其他的都還好，也在醫院附近

洗完澡頭髮沒幹，早上起來枕頭有點發黃，要求我賠償，被收了25塊錢，把枕套賣給我了。。。這家店誰住誰明白！

去天祝縣來説和悦算很不錯的，價格便宜，房間設施不錯，最主要在天祝能一直有熱水是相當不錯的了，因為天祝大多數賓館都是熱水器，要一個人洗完等半個小時後才能洗，好評

在這個小縣城，有這樣的條件已經算可以了，不能要求太多。整體還是可以的。周邊環境也還算方便，超市葯店牛肉麪店都有。

天祝縣裡來説性價比比較高的酒店了。

國道旁邊，停車方便，挺好