Chaoman Hotel (Tianshui Railway Station Shangbu Road Pedestrian Street)

The hotel is in a good location, not far from the train station and in a busy area! The room is not big, it is quite standard, compact and small! The hygiene and bedding comfort are average, nothing to praise! I would like to mainly comment on the hotel's facilities and service attitude. First, the bathroom is small and inconvenient for taking a shower. The air conditioning starts slowly and can't heat up for a while. The room is too cold and I dare not take off my clothes. This needs improvement. Secondly, the room network is out of order. I couldn't connect to the wireless network. I asked the hotel engineer to come over and say that the network cable was broken and needed to be repaired by professionals from the telecommunications company. The next day, the professionals checked and said that the set-top box had been replaced and needed to be reconfigured. It took two days for the repair to be completed. There was no internet or TV, which was very frustrating. I had to change to another hotel. The second thing was that the hotel did not accept objective and true reviews, and used long speeches to refute my reviews. I don't think it was necessary. Since they don't accept bad reviews, The key is to improve the service! It's really not worth it to say that I threatened them with bad reviews. Since I have made such a confident rebuttal, why should I delete and change it? Instead of going to so much trouble to discredit my review, it is better to be realistic and implement the service at the hotel front desk. It is really better than saying anything. I hope we can encourage each other!

Service: The front desk is warm and the attitude is very good Facilities: 🈶Tea, three-in-one table, warm snacks, rich hotel breakfast Sanitation: Clean and tidy, Environment: Close to the railway station, convenient transportation, suitable for travel and business trips!

This time I stayed at Chaoman Hotel, and the overall experience was very satisfactory. The room facilities are relatively complete, and the bedding is soft and comfortable, allowing people to sleep peacefully. The hotel service staff is warm and friendly. The front desk quickly handles the formalities when checking in, and can respond to questions in a timely manner. The breakfast has a wide variety of dishes, rich dishes, and local specialties such as Jiangshui noodles and noodles. Oatmeal porridge was also delivered in the evening, which was a surprise. The location is superior, and the surrounding transportation is convenient. The railway station, pedestrian street, and the Second Hospital are all very close.